Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

Sort Hot ▾

• Hot
• Top
• New

Filter All Statuses ▾

• All Statuses

• ---

• Open
• Closed

• ---

• Active
• Already Offered
• Declined
• Completed
• In Progress
• In Review

Discussion List

Discussion	Started By	Replies	Views	Most Recent
PSW125 with the heartbeat.	Colodano March 2019	6	113	jlcooper August 2019
Google Home can't find Polk MagniFi MAX	PeggaramaNo1 August 2019	5	917	Willow August 2019
Polk MagniFi sound bar shutting off while on Optical	CrowJenkins May 2017	4	1.5K	pitdogg2 August 2019
Signa S1 soundbar keeps turning off when watching TV. Answered	RichIrwin January 2019	1	222	F1nut August 2019
RTA 11t causing amp to go into protection mode	bayoublaster August 2019	18	239	FTGV August 2019
Polk S60 Treble doesn't work	travistrle August 2019	15	293	sgtmick63 August 2019
see below Answered	BlairJackson August 2019	2	52	codycatalist August 2019
see below Question	BlairJackson August 2019	0	21	BlairJackson August 2019
wireless rear speakers	dhoward August 2019	0	91	dhoward August 2019
Polk HDMI ARC - Plug out and in before starts working	philipjmurph September 2017	8	2.5K	MichelP August 2019
Hts 12 Humming	busdriver850 August 2019	5	63	txcoastal1 August 2019
Command bar defaulting to HDMI 2	shirazh August 2019	1	123	mantis August 2019
PSW202 is "chirping" during scenes with loud bass.	jaugustm August 2019	3	31	txcoastal1 August 2019
Voice sound leveling MagniFi Mini	kirkaj123 August 2017	2	91	Kings2121 August 2019
My Polk Audio Soundbar keeps disconnecting from wi-fi, as if there is no signal, then it reconnects Answered	gtangney May 2019	4	1.3K	choyou July 2019
What should I be looking for?	dalylaleahthor July 2019	2	54	DaveHo July 2019
DSW Pro 600 Repair	jjpann July 2019	7	502	jjpann July 2019
PA D5000.5 Amp SUB NO SOUND	fins6969 July 2019	3	352	codycatalist July 2019
Magnifi Max SR	jd_from_da_80s June 2019	0	161	jd_from_da_80s June 2019
Polk M2 Series II Disassembly	Lucky13 June 2004	3	1.8K	mcjlennon June 2019
My Polk Sound bar Answered ✓	Ojinaga June 2018	6	191	Ojinaga June 2019
My soundbar turns on by itself, after being turned off. How do I stop this? Answered	jackpbrown June 2019	7	2.9K	DaveHo June 2019
Why do I keep losing my sound on my sound bar while streaming movies Answered	jran481 February 2019	1	153	Mattox86 June 2019
Remote control issues Answered	stuker71 May 2019	2	121	stuker71 June 2019
how to fix optic signal Answered	triker7 June 2019	7	132	tonyb June 2019
HTS-10 will not start up in signal detect mode	StanMarinussen June 2019	1	661	cfrizz June 2019
Polk Monitor Series CS2 center	CoilOdysea June 2019	1	43	F1nut June 2019
RTI A5 replace 6-1/2 "composite woofer	johy June 2019	25	516	pitdogg2 June 2019
Sound bar quits playing after about a minute Answered	etierney May 2019	2	162	BlueFox June 2019
LSI25 sound difference	Sandyman14 May 2019	8	132	txcoastal1 June 2019