Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

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Discussion List

Discussion	Started By	Replies	Views	Most Recent
My Polk Sound bar Answered ✓	Ojinaga June 2018	6	193	Ojinaga June 2019
My soundbar turns on by itself, after being turned off. How do I stop this? Answered	jackpbrown June 2019	7	2.6K	DaveHo June 2019
Why do I keep losing my sound on my sound bar while streaming movies Answered	jran481 February 2019	1	151	Mattox86 June 2019
Remote control issues Answered	stuker71 May 2019	2	124	stuker71 June 2019
how to fix optic signal Answered	triker7 June 2019	7	131	tonyb June 2019
HTS-10 will not start up in signal detect mode	StanMarinussen June 2019	1	664	cfrizz June 2019
Polk Monitor Series CS2 center	CoilOdysea June 2019	1	43	F1nut June 2019
RTI A5 replace 6-1/2 "composite woofer	johy June 2019	25	498	pitdogg2 June 2019
Sound bar quits playing after about a minute Answered	etierney May 2019	2	161	BlueFox June 2019
LSI25 sound difference	Sandyman14 May 2019	8	131	txcoastal1 June 2019
Tweeters	rt12 May 2019	1	41	pitdogg2 May 2019
RC85i in wall speakers vibrate	carguyrob January 2011	1	548	billviverette May 2019
Polk Command Bar - Alternative Wake Word?	kdodh May 2019	2	647	kdodh May 2019
LSiFX | sound from only one side? Answered	_nerd May 2019	4	115	_nerd May 2019
wireless S2 surround speaks with SB1+ dropping audio	rjmurry April 2019	1	75	rjmurry May 2019
Has anyone figured out a solve to the Magnify Mini bricking after Chromecast setup?	sammyj February 2018	1	542	Myhail1 May 2019
MagniFi Mini - sound disappeared after Google Home setup	PiyushSa October 2017	13	1.5K	Myhail1 May 2019
Magnifi Mini No Sound After Connecting to Google Home	thebenno January 2018	6	1K	Myhail1 May 2019
Magnifi max turning off automatically Poll	Chaitanya May 2019	0	81	Chaitanya May 2019
My PSW125 gets very hot after one hour in standby Answered ✓	gazumba February 2019	2	179	gazumba May 2019
I have a Polk soundbar and it has started turning it self off. Answered	pkschaf May 2019	3	141	pitdogg2 May 2019
Yellow light on the dot ring	Steliber May 2019	5	281	stevep May 2019
Interconnect cable for Polk SDA II	Scott99 August 2018	23	267	pitdogg2 May 2019
Polk SB1+ sound bar and subwoofer Answered	Skip1950 April 2019	4	132	Skip1950 May 2019
How to passthru hi-res Audio Answered	_nerd April 2019	2	31	rooftop59 April 2019
How to fix intermittent failures of surroundbar 3000? Answered ✓	Drichar April 2019	4	175	BlueFox April 2019
Polk Carbon Series 500.1 amp	michaelcuti March 2010	4	1.2K	codycatalist April 2019
SurroundBar One-Step Speaker	TimBaker December 2015	2	1.2K	brikennedy April 2019
Polk LSI15 Problem	Anth619 April 2019	4	227	Anth619 April 2019
Soundbar 2000 Not Working - Red LED On	dwilliams89 August 2018	4	954	rocky494 April 2019