Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

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Discussion List

Discussion	Started By	Replies	Views	Most Recent
ulpvperez_3 Answered	ulpvperez_3 March 2019	1	56	F1nut March 2019
Magnifi Max SR - unable to achieve Dolby Digital when watching cable TV	INTELOWIEC March 2019	0	525	INTELOWIEC March 2019
Command bar not turning on	heardsman March 2019	0	95	heardsman March 2019
Replacing Crossover on Monitor 70 Series E	Jojahonmymind March 2019	3	65	Jojahonmymind March 2019
Subwoofer/soundbar will not connect	Smithboyz March 2019	1	95	F1nut March 2019
SurroundBar SDA - program Harmony Smart Control remote Answered	joysjunk March 2019	2	285	joysjunk March 2019
Hi turned my system on one day and zero sound. Changed my a/v unit..zero sound I have rti12s. Please Answered	Bigrich1971 March 2019	9	115	Bigrich1971 March 2019
MagniFi Mini remote control NOT working	ligoism March 2019	0	145	ligoism March 2019
Just got a new command bar on the weekend.	Clone10 March 2019	0	75	Clone10 March 2019
CS2 center channel	JimKellyfan March 2019	0	35	JimKellyfan March 2019
Commandbar volume stuc	ttanner0306 March 2019	1	55	BlueFox March 2019
When I switch channels on TV the surround sound starts briefly each time I switch but then stops. Answered ✓	FAMS99 February 2019	16	96	pitdogg2 March 2019
Starting over with Polk RTiA9 Tower Speakers 12	TLovesTunes February 2019	38	1.2K	K_M February 2019
signa S1 no sound	srbruiser February 2019	0	125	srbruiser February 2019
Digital Cable missing out of box. Would Polk replace it for me? Bar cost me $193.	111Timetwister111 February 2019	2	45	pyrocyborg February 2019
Why no sound when TV and soundbar are turned on? Answered	Chief1994 January 2015	9	16.6K	Smithboyz February 2019
PSW111 sounds	lloydmarie February 2019	5	95	rooftop59 February 2019
Magnifi Max will not sync with Sub or Surrounds	tlsunday2003 December 2018	1	1.2K	Mikey87 February 2019
Magnifi Max SR network?	ThrowawayUNpolk February 2019	1	205	Mikey87 February 2019
Omni SB1 shuts off after 5 sec	EMKnudson February 2019	0	55	EMKnudson February 2019
SurroundBAR 360 won't turn on.	bmctex October 2010	5	1.2K	joecannataro February 2019
Surroundbar 4000 IHT	bpkamrath May 2013	19	1.5K	[Deleted User] February 2019
Polk SRT subwoofer keeps blowing fuses!!!	djclongisland January 2019	1	195	FestYboy January 2019
Magnifi MAX SR - Chirping/Popping or Perfect System Poll Poll	secretgman January 2019	2	1.5K	audiofan74 January 2019
Polka 5000 Soundbar not responding	Kitsy January 2019	0	85	Kitsy January 2019
How can I keep Polk Audio MagniFi Mini Home Theater Surround Sound Bar in sync with TV? Answered	hayesds December 2018	2	205	sjgh20 January 2019
Polk magnifi max SR1 surround speakers extremely loud and crackling when powered on	zkell99 January 2019	1	875	joesephK January 2019
PSW202 transformer	mikesnc December 2010	3	681	FestYboy January 2019
Polk 5000 sub popping	pleier January 2019	0	35	pleier January 2019
Is the source button the one on the speaker that switches it to optical ? Answered	alexflores456 January 2019	1	105	F1nut January 2019