Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

Discussion List

Discussion	Started By	Replies	Views	Most Recent
Hts 12 Humming	busdriver850 August 2019	5	68	txcoastal1 August 2019
Command bar defaulting to HDMI 2	shirazh August 2019	1	121	mantis August 2019
PSW202 is "chirping" during scenes with loud bass.	jaugustm August 2019	3	38	txcoastal1 August 2019
Voice sound leveling MagniFi Mini	kirkaj123 August 2017	2	98	Kings2121 August 2019
My Polk Audio Soundbar keeps disconnecting from wi-fi, as if there is no signal, then it reconnects Answered	gtangney May 2019	4	1.2K	choyou July 2019
What should I be looking for?	dalylaleahthor July 2019	2	52	DaveHo July 2019
DSW Pro 600 Repair	jjpann July 2019	7	430	jjpann July 2019
PA D5000.5 Amp SUB NO SOUND	fins6969 July 2019	3	316	codycatalist July 2019
Magnifi Max SR	jd_from_da_80s June 2019	0	169	jd_from_da_80s June 2019
Polk M2 Series II Disassembly	Lucky13 June 2004	3	1.8K	mcjlennon June 2019
My Polk Sound bar Answered ✓	Ojinaga June 2018	6	195	Ojinaga June 2019
My soundbar turns on by itself, after being turned off. How do I stop this? Answered	jackpbrown June 2019	7	1.7K	DaveHo June 2019
Why do I keep losing my sound on my sound bar while streaming movies Answered	jran481 February 2019	1	155	Mattox86 June 2019
Remote control issues Answered	stuker71 May 2019	2	129	stuker71 June 2019
how to fix optic signal Answered	triker7 June 2019	7	134	tonyb June 2019
HTS-10 will not start up in signal detect mode	StanMarinussen June 2019	1	662	cfrizz June 2019
Polk Monitor Series CS2 center	CoilOdysea June 2019	1	47	F1nut June 2019
RTI A5 replace 6-1/2 "composite woofer	johy June 2019	25	475	pitdogg2 June 2019
Sound bar quits playing after about a minute Answered	etierney May 2019	2	170	BlueFox June 2019
LSI25 sound difference	Sandyman14 May 2019	8	140	txcoastal1 June 2019
Tweeters	rt12 May 2019	1	49	pitdogg2 May 2019
RC85i in wall speakers vibrate	carguyrob January 2011	1	555	billviverette May 2019
Polk Command Bar - Alternative Wake Word?	kdodh May 2019	2	634	kdodh May 2019
LSiFX | sound from only one side? Answered	_nerd May 2019	4	117	_nerd May 2019
wireless S2 surround speaks with SB1+ dropping audio	rjmurry April 2019	1	73	rjmurry May 2019
Has anyone figured out a solve to the Magnify Mini bricking after Chromecast setup?	sammyj February 2018	1	541	Myhail1 May 2019
MagniFi Mini - sound disappeared after Google Home setup	PiyushSa October 2017	13	1.5K	Myhail1 May 2019
Magnifi Mini No Sound After Connecting to Google Home	thebenno January 2018	6	1K	Myhail1 May 2019
Magnifi max turning off automatically Poll	Chaitanya May 2019	0	86	Chaitanya May 2019
My PSW125 gets very hot after one hour in standby Answered ✓	gazumba February 2019	2	177	gazumba May 2019