Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

Sort Hot ▾

• Hot
• Top
• New

Filter All Statuses ▾

• All Statuses

• ---

• Open
• Closed

• ---

• Active
• Already Offered
• Declined
• Completed
• In Progress
• In Review

Discussion List

Discussion	Started By	Replies	Views	Most Recent
psw125 problems	ag43 September 2017	8	521	ag43 April 2019
Signa Solo Humming	AntonioLepre April 2019	0	11	AntonioLepre April 2019
T50 tower speakers cutting out Answered	smconrad March 2019	4	134	stangman67 March 2019
Polk Omni Power Issue	filefolder3 March 2019	3	44	Ved99 March 2019
Soundbar 5000 will not work bluetooth/ wireless . its syncing with subwoofer but cannot be paired	ssteller June 2017	2	273	bizzyb46 March 2019
dead polk dsw pro 660 sub	johnrwilkinson May 2014	5	849	F1nut March 2019
subwoofer psw10 issue	delkins March 2019	2	31	tonyb March 2019
My PSW125 gets very hot after one hour in standby Answered ✓	gazumba December 2016	11	303	gazumba March 2019
Omni S2 failing	nosajnostaw March 2019	0	41	nosajnostaw March 2019
ulpvperez_3 Answered	ulpvperez_3 March 2019	1	51	F1nut March 2019
Magnifi Max SR - unable to achieve Dolby Digital when watching cable TV	INTELOWIEC March 2019	0	508	INTELOWIEC March 2019
Command bar not turning on	heardsman March 2019	0	85	heardsman March 2019
Replacing Crossover on Monitor 70 Series E	Jojahonmymind March 2019	3	56	Jojahonmymind March 2019
Subwoofer/soundbar will not connect	Smithboyz March 2019	1	90	F1nut March 2019
SurroundBar SDA - program Harmony Smart Control remote Answered	joysjunk March 2019	2	273	joysjunk March 2019
Hi turned my system on one day and zero sound. Changed my a/v unit..zero sound I have rti12s. Please Answered	Bigrich1971 March 2019	9	100	Bigrich1971 March 2019
MagniFi Mini remote control NOT working	ligoism March 2019	0	141	ligoism March 2019
Just got a new command bar on the weekend.	Clone10 March 2019	0	59	Clone10 March 2019
CS2 center channel	JimKellyfan March 2019	0	24	JimKellyfan March 2019
Commandbar volume stuc	ttanner0306 March 2019	1	53	BlueFox March 2019
When I switch channels on TV the surround sound starts briefly each time I switch but then stops. Answered ✓	FAMS99 February 2019	16	86	pitdogg2 March 2019
Starting over with Polk RTiA9 Tower Speakers 12	TLovesTunes February 2019	39	1.1K	K_M February 2019
signa S1 no sound	srbruiser February 2019	0	114	srbruiser February 2019
Digital Cable missing out of box. Would Polk replace it for me? Bar cost me $193.	111Timetwister111 February 2019	2	33	pyrocyborg February 2019
Why no sound when TV and soundbar are turned on? Answered	Chief1994 January 2015	9	16.6K	Smithboyz February 2019
PSW111 sounds	lloydmarie February 2019	5	93	rooftop59 February 2019
Magnifi Max will not sync with Sub or Surrounds	tlsunday2003 December 2018	1	1.2K	Mikey87 February 2019
Magnifi Max SR network?	ThrowawayUNpolk February 2019	1	198	Mikey87 February 2019
Omni SB1 shuts off after 5 sec	EMKnudson February 2019	0	53	EMKnudson February 2019
SurroundBAR 360 won't turn on.	bmctex October 2010	5	1.2K	joecannataro February 2019