Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

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Discussion List

Discussion	Started By	Replies	Views	Most Recent
Has anyone figured out a solve to the Magnify Mini bricking after Chromecast setup?	sammyj February 2018	1	541	Myhail1 May 2019
MagniFi Mini - sound disappeared after Google Home setup	PiyushSa October 2017	13	1.5K	Myhail1 May 2019
Magnifi Mini No Sound After Connecting to Google Home	thebenno January 2018	6	1K	Myhail1 May 2019
Magnifi max turning off automatically Poll	Chaitanya May 2019	0	82	Chaitanya May 2019
My PSW125 gets very hot after one hour in standby Answered ✓	gazumba February 2019	2	171	gazumba May 2019
I have a Polk soundbar and it has started turning it self off. Answered	pkschaf May 2019	3	141	pitdogg2 May 2019
Yellow light on the dot ring	Steliber May 2019	5	281	stevep May 2019
Interconnect cable for Polk SDA II	Scott99 August 2018	23	299	pitdogg2 May 2019
Polk SB1+ sound bar and subwoofer Answered	Skip1950 April 2019	4	132	Skip1950 May 2019
How to passthru hi-res Audio Answered	_nerd April 2019	2	31	rooftop59 April 2019
How to fix intermittent failures of surroundbar 3000? Answered ✓	Drichar April 2019	4	173	BlueFox April 2019
Polk Carbon Series 500.1 amp	michaelcuti March 2010	4	1.2K	codycatalist April 2019
SurroundBar One-Step Speaker	TimBaker December 2015	2	1.2K	brikennedy April 2019
Polk LSI15 Problem	Anth619 April 2019	4	221	Anth619 April 2019
Soundbar 2000 Not Working - Red LED On	dwilliams89 August 2018	4	955	rocky494 April 2019
rebaker203 Answered	rebaker203 April 2019	3	61	mdaudioguy April 2019
RT400 problem diagnosis help?	AndrogynousCobra April 2019	3	66	F1nut April 2019
PSW505 - Hit or Miss / failed amp / moving to different brand. Answered	JSPSW505 April 2019	7	462	Milito April 2019
dsb3 suddenly stops every 10 minutes Answered	huntyr April 2019	2	81	skrol April 2019
psw125 problems	ag43 September 2017	8	531	ag43 April 2019
Signa Solo Humming	AntonioLepre April 2019	0	12	AntonioLepre April 2019
T50 tower speakers cutting out Answered	smconrad March 2019	3	142	stangman67 March 2019
Polk Omni Power Issue	filefolder3 March 2019	3	42	Ved99 March 2019
Soundbar 5000 will not work bluetooth/ wireless . its syncing with subwoofer but cannot be paired	ssteller June 2017	2	282	bizzyb46 March 2019
dead polk dsw pro 660 sub	johnrwilkinson May 2014	5	859	F1nut March 2019
subwoofer psw10 issue	delkins March 2019	2	35	tonyb March 2019
My PSW125 gets very hot after one hour in standby Answered ✓	gazumba December 2016	11	312	gazumba March 2019
Omni S2 failing	nosajnostaw March 2019	0	51	nosajnostaw March 2019
ulpvperez_3 Answered	ulpvperez_3 March 2019	1	51	F1nut March 2019
Magnifi Max SR - unable to achieve Dolby Digital when watching cable TV	INTELOWIEC March 2019	0	522	INTELOWIEC March 2019