Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

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Discussion List

Discussion	Started By	Replies	Views	Most Recent
Software update September 1 2019	jose100b September 2019	5	1.1K	spaterno12 September 2019
2019 Magnifi Max SR	Area August 2019	5	335	Area August 2019
Subwoofer and surround speakers do not connect Answered	mbsadiq August 2019	3	7.2K	Dendrit August 2019
Brand New True Surround System with Intermittent Bluetooth Issues	jackyhearsthings July 2018	11	453	dking905 August 2019
PSW125 with the heartbeat.	Colodano March 2019	6	111	jlcooper August 2019
Google Home can't find Polk MagniFi MAX	PeggaramaNo1 August 2019	5	896	Willow August 2019
Polk MagniFi sound bar shutting off while on Optical	CrowJenkins May 2017	5	1.5K	pitdogg2 August 2019
Signa S1 soundbar keeps turning off when watching TV. Answered	RichIrwin January 2019	2	221	F1nut August 2019
RTA 11t causing amp to go into protection mode	bayoublaster August 2019	18	221	FTGV August 2019
Polk S60 Treble doesn't work	travistrle August 2019	15	297	sgtmick63 August 2019
see below Answered	BlairJackson August 2019	2	52	codycatalist August 2019
see below Question	BlairJackson August 2019	0	21	BlairJackson August 2019
wireless rear speakers	dhoward August 2019	0	91	dhoward August 2019
Polk HDMI ARC - Plug out and in before starts working	philipjmurph September 2017	8	2.5K	MichelP August 2019
Hts 12 Humming	busdriver850 August 2019	5	62	txcoastal1 August 2019
Command bar defaulting to HDMI 2	shirazh August 2019	1	121	mantis August 2019
PSW202 is "chirping" during scenes with loud bass.	jaugustm August 2019	3	31	txcoastal1 August 2019
Voice sound leveling MagniFi Mini	kirkaj123 August 2017	2	92	Kings2121 August 2019
My Polk Audio Soundbar keeps disconnecting from wi-fi, as if there is no signal, then it reconnects Answered	gtangney May 2019	4	1.3K	choyou July 2019
What should I be looking for?	dalylaleahthor July 2019	2	52	DaveHo July 2019
DSW Pro 600 Repair	jjpann July 2019	7	479	jjpann July 2019
PA D5000.5 Amp SUB NO SOUND	fins6969 July 2019	3	354	codycatalist July 2019
Magnifi Max SR	jd_from_da_80s June 2019	0	161	jd_from_da_80s June 2019
Polk M2 Series II Disassembly	Lucky13 June 2004	3	1.8K	mcjlennon June 2019
My Polk Sound bar Answered ✓	Ojinaga June 2018	6	192	Ojinaga June 2019
My soundbar turns on by itself, after being turned off. How do I stop this? Answered	jackpbrown June 2019	7	2.6K	DaveHo June 2019
Why do I keep losing my sound on my sound bar while streaming movies Answered	jran481 February 2019	1	151	Mattox86 June 2019
Remote control issues Answered	stuker71 May 2019	2	124	stuker71 June 2019
how to fix optic signal Answered	triker7 June 2019	7	131	tonyb June 2019
HTS-10 will not start up in signal detect mode	StanMarinussen June 2019	1	661	cfrizz June 2019