Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

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Discussion List

Discussion	Started By	Replies	Views	Most Recent
Sound Bar Auto Lag	Kingkwas December 2018	6	111	pitdogg2 October 2019
How does one change the operating voltage inside a component	GlennDog October 2019	12	211	verb October 2019
RT16 driver woes	concealer404 September 2019	0	21	concealer404 September 2019
ROKU Stick Overheating Question	leadhead September 2019	0	31	leadhead September 2019
Polk Command Bar Changing Sources	sndjy1986 September 2019	1	61	pitdogg2 September 2019
BLUETOOTH SATELLITES CRACKILING	iamgavin2 September 2019	1	24	tonyb September 2019
control volume of Command bar with remote of connected FireTV 4K Question	mic62 September 2019	0	91	mic62 September 2019
Cleaning a ring radiator tweeter Answered ✓	curthz September 2019	4	102	tonyb September 2019
Troubles with hearing dialogue 1234	Bgoodfella May 2019	101	1K	honestaquarian September 2019
Alexa and command bar	wille8469 September 2019	5	91	F1nut September 2019
Sigma S1 - Volume level	KarlG49460 February 2018	3	291	sizemorechris17 September 2019
Magnifi One sub won't sync Answered	Mburd September 2019	1	63	Sam21 September 2019
PSW505 burnt out, no help from customer service	awesomesauce August 2019	2	442	Zam15 September 2019
OMNI SB1 soundbar turns off every 1-2 minute with blinking red lights	slee1 September 2019	1	202	Clipdat September 2019
were can I get the electronic Schematic for a surround bar 3000 Question	gwatrobski September 2019	0	11	gwatrobski September 2019
Command Bar will not sync with sub (out of warranty)	oddball1 September 2019	4	81	pitdogg2 September 2019
Mini soundbar remote stopped working Question	valann September 2019	0	61	valann September 2019
New LSIM White substance under baffles	Offn September 2019	7	101	F1nut September 2019
lose sound	sheilagoss3 September 2019	2	91	Clipdat September 2019
OMNI s6 will not pair, Question	smooks September 2019	0	81	smooks September 2019
My Polk Surround bar will not turn on anymore. Power is on, what do I do? Answered	RobertRay September 2019	3	131	RobertRay September 2019
Software update September 1 2019	jose100b September 2019	4	1.2K	spaterno12 September 2019
2019 Magnifi Max SR	Area August 2019	5	331	Area August 2019
Subwoofer and surround speakers do not connect Answered	mbsadiq August 2019	3	7.4K	Dendrit August 2019
Brand New True Surround System with Intermittent Bluetooth Issues	jackyhearsthings July 2018	11	451	dking905 August 2019
PSW125 with the heartbeat.	Colodano March 2019	6	112	jlcooper August 2019
Google Home can't find Polk MagniFi MAX	PeggaramaNo1 August 2019	5	912	Willow August 2019
Polk MagniFi sound bar shutting off while on Optical	CrowJenkins May 2017	4	1.5K	pitdogg2 August 2019
Signa S1 soundbar keeps turning off when watching TV. Answered	RichIrwin January 2019	1	221	F1nut August 2019
RTA 11t causing amp to go into protection mode	bayoublaster August 2019	18	235	FTGV August 2019