Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

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Discussion List

Discussion	Started By	Replies	Views	Most Recent
Mini soundbar remote stopped working Question	valann September 2019	0	62	valann September 2019
New LSIM White substance under baffles	Offn September 2019	7	102	F1nut September 2019
lose sound	sheilagoss3 September 2019	2	92	Clipdat September 2019
OMNI s6 will not pair, Question	smooks September 2019	0	81	smooks September 2019
My Polk Surround bar will not turn on anymore. Power is on, what do I do? Answered	RobertRay September 2019	3	132	RobertRay September 2019
Software update September 1 2019	jose100b September 2019	5	1.1K	spaterno12 September 2019
2019 Magnifi Max SR	Area August 2019	5	336	Area August 2019
Subwoofer and surround speakers do not connect Answered	mbsadiq August 2019	3	7.2K	Dendrit August 2019
Brand New True Surround System with Intermittent Bluetooth Issues	jackyhearsthings July 2018	11	453	dking905 August 2019
PSW125 with the heartbeat.	Colodano March 2019	6	113	jlcooper August 2019
Google Home can't find Polk MagniFi MAX	PeggaramaNo1 August 2019	5	901	Willow August 2019
Polk MagniFi sound bar shutting off while on Optical	CrowJenkins May 2017	5	1.5K	pitdogg2 August 2019
Signa S1 soundbar keeps turning off when watching TV. Answered	RichIrwin January 2019	2	221	F1nut August 2019
RTA 11t causing amp to go into protection mode	bayoublaster August 2019	18	222	FTGV August 2019
Polk S60 Treble doesn't work	travistrle August 2019	15	300	sgtmick63 August 2019
see below Answered	BlairJackson August 2019	2	52	codycatalist August 2019
see below Question	BlairJackson August 2019	0	21	BlairJackson August 2019
wireless rear speakers	dhoward August 2019	0	92	dhoward August 2019
Polk HDMI ARC - Plug out and in before starts working	philipjmurph September 2017	8	2.5K	MichelP August 2019
Hts 12 Humming	busdriver850 August 2019	5	63	txcoastal1 August 2019
Command bar defaulting to HDMI 2	shirazh August 2019	1	121	mantis August 2019
PSW202 is "chirping" during scenes with loud bass.	jaugustm August 2019	3	33	txcoastal1 August 2019
Voice sound leveling MagniFi Mini	kirkaj123 August 2017	2	92	Kings2121 August 2019
My Polk Audio Soundbar keeps disconnecting from wi-fi, as if there is no signal, then it reconnects Answered	gtangney May 2019	4	1.3K	choyou July 2019
What should I be looking for?	dalylaleahthor July 2019	2	52	DaveHo July 2019
DSW Pro 600 Repair	jjpann July 2019	7	491	jjpann July 2019
PA D5000.5 Amp SUB NO SOUND	fins6969 July 2019	3	358	codycatalist July 2019
Magnifi Max SR	jd_from_da_80s June 2019	0	161	jd_from_da_80s June 2019
Polk M2 Series II Disassembly	Lucky13 June 2004	3	1.8K	mcjlennon June 2019
My Polk Sound bar Answered ✓	Ojinaga June 2018	6	193	Ojinaga June 2019