Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

Sort Hot ▾

• Hot
• Top
• New

Filter All Statuses ▾

• All Statuses

• ---

• Open
• Closed

• ---

• Active
• Already Offered
• Declined
• Completed
• In Progress
• In Review

Discussion List

Discussion	Started By	Replies	Views	Most Recent
Cleaning a ring radiator tweeter Answered ✓	curthz September 2019	4	101	tonyb September 2019
Troubles with hearing dialogue 1234	Bgoodfella May 2019	101	1K	honestaquarian September 2019
Alexa and command bar	wille8469 September 2019	5	91	F1nut September 2019
Sigma S1 - Volume level	KarlG49460 February 2018	3	291	sizemorechris17 September 2019
Magnifi One sub won't sync Answered	Mburd September 2019	1	61	Sam21 September 2019
PSW505 burnt out, no help from customer service	awesomesauce August 2019	2	433	Zam15 September 2019
OMNI SB1 soundbar turns off every 1-2 minute with blinking red lights	slee1 September 2019	1	202	Clipdat September 2019
were can I get the electronic Schematic for a surround bar 3000 Question	gwatrobski September 2019	0	11	gwatrobski September 2019
Command Bar will not sync with sub (out of warranty)	oddball1 September 2019	4	82	pitdogg2 September 2019
Mini soundbar remote stopped working Question	valann September 2019	0	61	valann September 2019
New LSIM White substance under baffles	Offn September 2019	7	103	F1nut September 2019
lose sound	sheilagoss3 September 2019	2	92	Clipdat September 2019
OMNI s6 will not pair, Question	smooks September 2019	0	82	smooks September 2019
My Polk Surround bar will not turn on anymore. Power is on, what do I do? Answered	RobertRay September 2019	3	131	RobertRay September 2019
Software update September 1 2019	jose100b September 2019	4	1.1K	spaterno12 September 2019
2019 Magnifi Max SR	Area August 2019	5	332	Area August 2019
Subwoofer and surround speakers do not connect Answered	mbsadiq August 2019	3	7.3K	Dendrit August 2019
Brand New True Surround System with Intermittent Bluetooth Issues	jackyhearsthings July 2018	11	455	dking905 August 2019
PSW125 with the heartbeat.	Colodano March 2019	6	112	jlcooper August 2019
Google Home can't find Polk MagniFi MAX	PeggaramaNo1 August 2019	5	904	Willow August 2019
Polk MagniFi sound bar shutting off while on Optical	CrowJenkins May 2017	4	1.5K	pitdogg2 August 2019
Signa S1 soundbar keeps turning off when watching TV. Answered	RichIrwin January 2019	1	221	F1nut August 2019
RTA 11t causing amp to go into protection mode	bayoublaster August 2019	18	225	FTGV August 2019
Polk S60 Treble doesn't work	travistrle August 2019	15	291	sgtmick63 August 2019
see below Answered	BlairJackson August 2019	2	51	codycatalist August 2019
see below Question	BlairJackson August 2019	0	21	BlairJackson August 2019
wireless rear speakers	dhoward August 2019	0	91	dhoward August 2019
Polk HDMI ARC - Plug out and in before starts working	philipjmurph September 2017	8	2.5K	MichelP August 2019
Hts 12 Humming	busdriver850 August 2019	5	61	txcoastal1 August 2019
Command bar defaulting to HDMI 2	shirazh August 2019	1	122	mantis August 2019