Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

Discussion	Started By	Replies	Views	Most Recent
ulpvperez_3 Answered	ulpvperez_3 March 22	1	42	F1nut March 22
PSW125 with the heartbeat.	Colodano March 21	1	10	codycatalist March 21
Omni Soundbar Volume Fluctuations	hpubet93 February 28	3	28	short55w1 March 21
Command Bar-Alexa-Not connecting to Internet - Wifi	markk655 March 20	0	8	markk655 March 20
Cannot connect Command Bar to WiFi.	Aysgarth March 5	1	43	johnwilkinson March 19
How many have successfully setup Chromecast on MagniFi Mini?	asp February 2018	15	2.1K	shnorkiller March 19
Magnifi Max SR - unable to achieve Dolby Digital when watching cable TV	INTELOWIEC March 18	0	6	INTELOWIEC March 18
MagniFi Max SR - Surrounds Popping (despite software updates) 1 2...5 6	tkirbydc March 2018	172	9.8K	Ecliz March 18
Lsi15 tweeters not working	alexio July 2014	22	1.7K	F1nut March 16
Bluetooth cutting in and out	kkdkennedy November 2017	4	969	lakegirl21 March 16
Polk MAGNIFI MAX SR firmware and issues Answered	Muppet January 13	3	213	MOz March 16
Polk Command Bar Alexa Offline	mauricecf February 2	4	91	Luthier40 March 16
Command bar not turning on	heardsman March 15	0	11	heardsman March 15
CommandBar volume cutting in and out	femjock January 4	11	397	vpjc1 March 14
PSW350 No Power & Blows Fuse	snafu2dj December 2009	5	1.6K	mv3442 March 14
Music stops playing	heardsman March 13	2	41	VR3 March 13
Replacing Crossover on Monitor 70 Series E	Jojahonmymind March 8	3	21	Jojahonmymind March 9
Magnifi Mini - can't sync sub 1 2	mnbska June 2017	33	11.7K	dan999 March 8
Polk audio command bar 1 2	granul December 2018	58	1K	munizv March 7
Subwoofer/soundbar will not connect	Smithboyz March 5	1	44	F1nut March 6
SurroundBar SDA - program Harmony Smart Control remote Answered	joysjunk March 5	2	11	joysjunk March 5
PSW 110 gone bad, Polk customer service a terrible experience 1 2 3	S413 August 2016	70	3.1K	la2vegas March 5
Hi turned my system on one day and zero sound. Changed my a/v unit..zero sound I have rti12s. Please Answered	Bigrich1971 March 5	9	81	Bigrich1971 March 5
PSW505 Popping sound changed to a heartbeat and static noise Accepted Answer	djloveless January 2017	7	414	GrahamW March 5
MagniFi Mini remote control NOT working	ligoism March 5	0	21	ligoism March 5
Just got a new command bar on the weekend.	Clone10 March 4	0	42	Clone10 March 4
CS2 center channel	JimKellyfan March 3	0	11	JimKellyfan March 3
Polk Omni Power Issue	filefolder3 March 2	1	22	filefolder3 March 2
Magnifi One - can't sync sub Answered	kc2golf May 2017	10	4.4K	khill59 March 2
Commandbar volume stuc	ttanner0306 March 1	1	21	BlueFox March 1

Troubleshooting

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