lose sound

just started losing sound when we try to lower the volume with the remote. Have to push the on button of the sound bar to get sound again, then it goes out again when we lower the volume with the remote.

Comments

  • rooftop59
    rooftop59 Posts: 7,952
    Wtf?!?
    Living Room 2.2: Usher BE-718 "tiny dancers"; Dual DIY Dayton audio RSS210HF-4 Subs with Dayton SPA-250 amps; Arcam SA30; Musical Fidelity A308; Sony UBP-x1000es; Squeezebox Touch with Bolder Power Supply
    Game Room 5.1.4:
    Denon AVR-X4200w; Sony UBP-x700; Definitive Technology Power Monitor 900 mains, CLR-3000 center, StudioMonitor 350 surrounds, ProMonitor 800 atmos x4; Sub - Monoprice Monolith 15in THX Ultra

    Bedroom 2.1
    Cambridge Azur 551r; Polk RT25i; ACI Titan Subwoofer
  • Clipdat
    Clipdat Posts: 12,560
    Contact Polk customer support at 1-800-377-7655 and select option 1