Do I have a bad sub or a bad AVR Subwoofer out?

jchas41
jchas41 Posts: 84
edited December 2013 in Troubleshooting
Hi, I'm hoping maybe somebody can help me. Recently, I noticed that my subwoofer was no longer making any sound (it has power and I have replaced the cable to my AVR to be sure it wasnt a bad cable). When removing the cable from the Subwoofer output on my Pioneer Elite VSX-33 and tapping the end of the cable it does produce sound. Additionally, when hooking up my bluray player directly to the subwoofer and playing a cd it also produced bass.
My initial thought is that it must be the receiver right?? Outside of the sub issue, my receiver seems to be functioning normally, all other speakers are working, HDMI outputs are all fine, and I did reset the reciever just to be sure. I have also ran the MCACC set up and the subwoofer is not producing any sounds with the test tones and is not being recognized by the setup. I have all speakers set to small and subwoofer set to on through the AVR setup. I have not changed any settings in the last two years when everything was working great. Is this definetly an issues with the LFE output on my receiver or can this be a problem with the sub? I want to try and be sure before considering the major hassle of sending my receiver in for service out of warranty. Thanks!!
My Set-Up:
Sharp LC60E88UN- Display
Yamaha RX-A2020- A/V Receiver
Pioneer Elite BDP-23FD Bluray Player
Toshiba HD-A2 HD-DVD Player
Velodyne DPS-12 - Sub
Polk RTi8's- Fronts
Polk CSi5 - Center Channel
Polk FXi A4's- rear surrounds
Monster HTS2600 Line Conditioner
PS4
Post edited by jchas41 on

Comments

  • TurboGTU
    TurboGTU Posts: 187
    edited December 2013
    Really what you need it a way to test either the sub or the receiver. Since your receiver has preouts you could try plugging the sub into something else (maybe center) to see if you get any audio on a low setting. That's the only way to test it I can think of without actually testing with different equipment. You don't mention your sub model, but if it supports high voltage input you can run some speaker wire from the outputs on the receiver from that to test.

    Hope you figure it out. Good luck. :)

    Edit: Missed your sig, your sub does have speaker level inputs, so give those a shot instead, if it still doesn't play it's like the amp on the sub.
  • jchas41
    jchas41 Posts: 84
    edited December 2013
    Im gonna borrow my brother's sub today and see if that responds. If not, I can safely assume its the sub out on the AVR. So, can the sub amp be blown but still make sound when hooked up directly to my bluray player?
    My Set-Up:
    Sharp LC60E88UN- Display
    Yamaha RX-A2020- A/V Receiver
    Pioneer Elite BDP-23FD Bluray Player
    Toshiba HD-A2 HD-DVD Player
    Velodyne DPS-12 - Sub
    Polk RTi8's- Fronts
    Polk CSi5 - Center Channel
    Polk FXi A4's- rear surrounds
    Monster HTS2600 Line Conditioner
    PS4
  • TurboGTU
    TurboGTU Posts: 187
    edited December 2013
    jchas41 wrote: »
    So, can the sub amp be blown but still make sound when hooked up directly to my bluray player?

    You hooked it up to the preouts on the bluray and it worked? Pretty sure it'll work with another receiver then, I'd still try to make sure, but if the sub is making sound from another device and not the avr, it's probably the avr at fault.
  • TNHNDYMAN
    TNHNDYMAN Posts: 2,145
    edited December 2013
    I think your sub is ok since you get sound from the blu ray player. Again use the pre out on receiver to play either l or r channel directly or center and you should still get some sound. If the receiver not detecting during setup, it sounds like you have a bad sub out rca. Maybe simple fix like a bad solder joint or it could be more complicated. Good luck diagnosing.
    2-ch System: Parasound P/LD 2000 pre, Parasound HCA-1000 amp, Parasound T/DQ Tuner, Phase Technology PC-100 Tower speakers, Technics SL-1600 Turntable, Denon 2910 SACD/CD player, Peachtree DAC iT and X1asynchorus USB converter, HSU VTF-3 subwoofer.

  • jchas41
    jchas41 Posts: 84
    edited December 2013
    TurboGTU wrote: »
    You hooked it up to the preouts on the bluray and it worked? Pretty sure it'll work with another receiver then, I'd still try to make sure, but if the sub is making sound from another device and not the avr, it's probably the avr at fault.

    Yep it worked hooked up directly to the bluray player. I'm gonna hook it up to the center channel and see what happens. I'll also hook up another sub and see what happens. Hoping its an easy fix with my AVR, its gonna be a PITA having it out for service - kinda the heart of my system. :(
    My Set-Up:
    Sharp LC60E88UN- Display
    Yamaha RX-A2020- A/V Receiver
    Pioneer Elite BDP-23FD Bluray Player
    Toshiba HD-A2 HD-DVD Player
    Velodyne DPS-12 - Sub
    Polk RTi8's- Fronts
    Polk CSi5 - Center Channel
    Polk FXi A4's- rear surrounds
    Monster HTS2600 Line Conditioner
    PS4
  • jchas41
    jchas41 Posts: 84
    edited December 2013
    just an update....tried my brothers sub today and nothing, wouldnt even come out of sleep. Moved the cable to the center preamp out directly above it and bingo had sound. Brought the Pioneer to the repair shop and am hoping its nothing too costly but I cant have a theater system with no bass lol. Strange thing is all the other outputs seem to be fine, it appears just the subwoofer out is shot.
    My Set-Up:
    Sharp LC60E88UN- Display
    Yamaha RX-A2020- A/V Receiver
    Pioneer Elite BDP-23FD Bluray Player
    Toshiba HD-A2 HD-DVD Player
    Velodyne DPS-12 - Sub
    Polk RTi8's- Fronts
    Polk CSi5 - Center Channel
    Polk FXi A4's- rear surrounds
    Monster HTS2600 Line Conditioner
    PS4
  • TNHNDYMAN
    TNHNDYMAN Posts: 2,145
    edited December 2013
    You probably could have fixed it yourself if it was just a simple solder job and saved some coin, but having someone more knowledgable do the fix is not a bad idea.
    2-ch System: Parasound P/LD 2000 pre, Parasound HCA-1000 amp, Parasound T/DQ Tuner, Phase Technology PC-100 Tower speakers, Technics SL-1600 Turntable, Denon 2910 SACD/CD player, Peachtree DAC iT and X1asynchorus USB converter, HSU VTF-3 subwoofer.

  • PolkieMan
    PolkieMan Posts: 2,446
    edited December 2013
    Certain settings on mine will turn off the LFE output make sure that is not the problem.
    POLK SDA 2.3 TLS BOUGHT NEW IN 1990, Gimpod/Sonic Caps/Mills RDO-198
    POLK CSI-A6 POLK MONITOR 70'S ONKYO TX NR-808 SONY CDP-333ES
    PIONEER PL-510A SONY BDP S5100
    POLK SDA 1C BOUGHT USED 2011,Gimpod/Sonic Caps/Mills RDO-194
    ONKYO HT RC-360 SONY BDP S590 TECHNICS SL BD-1
  • jchas41
    jchas41 Posts: 84
    edited December 2013
    Yeah I tripled checked the settings and even reset the AVR to make
    Sure it was correct. Hopefully, the repair guy is knowledgeable as his shop kinda looked like a dive. <fingers crossed>
    My Set-Up:
    Sharp LC60E88UN- Display
    Yamaha RX-A2020- A/V Receiver
    Pioneer Elite BDP-23FD Bluray Player
    Toshiba HD-A2 HD-DVD Player
    Velodyne DPS-12 - Sub
    Polk RTi8's- Fronts
    Polk CSi5 - Center Channel
    Polk FXi A4's- rear surrounds
    Monster HTS2600 Line Conditioner
    PS4
  • PolkieMan
    PolkieMan Posts: 2,446
    edited December 2013
    Sometimes those are the best, they dive into their work
    jchas41 wrote: »
    Yeah I tripled checked the settings and even reset the AVR to make
    Sure it was correct. Hopefully, the repair guy is knowledgeable as his shop kinda looked like a dive. <fingers crossed>
    POLK SDA 2.3 TLS BOUGHT NEW IN 1990, Gimpod/Sonic Caps/Mills RDO-198
    POLK CSI-A6 POLK MONITOR 70'S ONKYO TX NR-808 SONY CDP-333ES
    PIONEER PL-510A SONY BDP S5100
    POLK SDA 1C BOUGHT USED 2011,Gimpod/Sonic Caps/Mills RDO-194
    ONKYO HT RC-360 SONY BDP S590 TECHNICS SL BD-1
  • jchas41
    jchas41 Posts: 84
    edited December 2013
    Well, didn't get the news I was hoping for. Although, the repair shop I used seemed totally incompetent. After "looking at it" for almost two weeks, they shop called and said that the digital board was defective and deemed the receiver "beyond repair". Honestly, I'm stunned because the only thing that seemed to not be working was the LFE out. The shop did not provide much of an answer to my questions so I was pretty pissed. I'm debating whether or not to drive it about an hour away to have an authorized Pioneer Elite shop take a look at it. The big downside there is cost, the minimum repair cost is $165.00 and it could go up from there. I did in the meantime pickup a Yamaha 2020 on clearance at Bestbuy so I can take my sweet time with the Elite since it will be just be used in game room if I get it repaired.
    My Set-Up:
    Sharp LC60E88UN- Display
    Yamaha RX-A2020- A/V Receiver
    Pioneer Elite BDP-23FD Bluray Player
    Toshiba HD-A2 HD-DVD Player
    Velodyne DPS-12 - Sub
    Polk RTi8's- Fronts
    Polk CSi5 - Center Channel
    Polk FXi A4's- rear surrounds
    Monster HTS2600 Line Conditioner
    PS4
  • txcoastal1
    txcoastal1 Posts: 13,302
    edited December 2013
    Sub.JPG


    I know its a bummer but...

    You can always run the sub using speaker out of AVR and manually adjust crossover

    Good luck
    Sub.JPG 31.6K
    2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
    Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
    Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
    Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC

    erat interfectorem cesar et **** dictatorem dicere a
  • jchas41
    jchas41 Posts: 84
    edited December 2013
    Yeah I've considered that as well. Im thinking that at this point Im not gonna spend anymore cash and when I decide to use the Pioneer AVR again I'm just gonna do that .^^
    My Set-Up:
    Sharp LC60E88UN- Display
    Yamaha RX-A2020- A/V Receiver
    Pioneer Elite BDP-23FD Bluray Player
    Toshiba HD-A2 HD-DVD Player
    Velodyne DPS-12 - Sub
    Polk RTi8's- Fronts
    Polk CSi5 - Center Channel
    Polk FXi A4's- rear surrounds
    Monster HTS2600 Line Conditioner
    PS4
  • I have the exact same Pioneer receiver and experience the same, exact problem you had. Can you update on what it was, or if you fixed it? I too have a Velodyne subwoofer ( CT-100 ). I know it works, as I can hear the "hum" when I touch the cable. I even tried another subwoofer in the house ( with a brand new cable at that ), and the receiver is not sending a signal to either sub. Its definitely the receiver, but is it fixable? Thanks...
  • boston1450
    boston1450 Posts: 7,654
    He hasn't been around in almost 6 years. Try this. Tap on their "User Name" & when it opens - at top right of page tap "Message" & message them. Should go to their email address.... not sure its gonna work after not login in for 6 years though. Good luck
    ..