Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

Discussion List

Discussion	Started By	Replies	Views	Most Recent
DSB1 sync with Samsung remote?	Coleman38 January 2022	0	68	Coleman38 January 2022
Polk Omni App and TIDAL - not working	tjay January 2022	5	273	jthifi January 2022
Maqnifi Mini Soundbar	regalvani January 2022	2	79	SeleniumFalcon January 2022
Omni S2 WiFi speaker stopped working Answered	djhrph January 2022	1	174	SeleniumFalcon January 2022
Model Psw10 subwoofer Blows 2A SB fuse on power up.	Cokey January 2022	6	227	decal January 2022
Polk Omni S6 - Firmware update problem	gigi44 October 2021	14	2.1K	wrddmd January 2022
Magnifi Max subwoofer keeps disconnecting from soundbar	jamesrule June 2018	4	776	SeleniumFalcon January 2022
Polk Magnifi Mini subwoofer - high frequency noise from subwoofer?	kthomsen February 2018	9	967	Herra47 January 2022
Monitor XT12 Subwoofer issue Answered	Nicegypt January 2022	8	607	Clipdat January 2022
Bluetooth sound quality, or cast over Wifi? Answered	Rob_S January 2022	3	99	Rob_S January 2022
SR2 Pairing Issue Answered	SeafleaXT January 2022	3	513	SeleniumFalcon January 2022
MAGNIFI MAX SR sound stops working once a day	gotigers January 2022	2	137	gotigers January 2022
Rear speakers suck Answered	frustratedwithpolk January 2022	3	159	SeleniumFalcon January 2022
Polk Magnifi Inconsistent Audio Level Answered	stylo_ren December 2018	9	5.9K	jmatech January 2022
Looking for a replacement plate for my PSW505 Answered	Marsman January 2022	1	92	SeleniumFalcon January 2022
Need help reviving my Omni 6	vitomacdoc September 2021	18	2.1K	Gelo December 2021
Polk magnifimax	markasetaro December 2021	1	90	SeleniumFalcon December 2021
Remote "eye" no longer sees remote Answered	bainvillewendy December 2021	1	105	SeleniumFalcon December 2021
Magnifi Max Bar Serial # AM8218061963905 Answered	dlmX2 September 2021	1	57	macho92108 December 2021
Flashing Red HTS12 Answered	wtgab December 2021	1	182	F1nut December 2021
Soundbar will only work in Bluetooth Answered	Ceramicjonc December 2021	1	65	SeleniumFalcon December 2021
F/X surround speakers	btbowen1 August 2015	3	103	mysound December 2021
F/X Wireless Surround	vfash March 2011	7	1.1K	mysound December 2021
Replacement transmitter for F/X Surround Speaker	philipgabe January 2017	3	780	mysound December 2021
No Speaker Detected when trying to set up surround sound	Afnewie November 2021	5	90	txcoastal1 December 2021
My surround bar 5000 shuts off randomly while using the bluetooth function!	jstitans24 June 2013	23	12.9K	luiscomte December 2021
RT800 Tweeter Replacement	upyourkilt October 2005	4	1.4K	KARLMAYLETT December 2021
polk sound bar feria; number AM 162045045	billhanson December 2021	1	61	SeleniumFalcon December 2021
Polk React Sound Bar Remote	juice4124 December 2021	1	79	SeleniumFalcon December 2021
Blown RTI-A5 Tweeters! Answered	milellie111 December 2021	10	496	F1nut December 2021