Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

Sort Hot ▾

• Hot
• Top
• New

Filter All Statuses ▾

• All Statuses

• ---

• Open
• Closed

• ---

• Active
• Already Offered
• Declined
• Completed
• In Progress
• In Review

Discussion List

Discussion	Started By	Replies	Views	Most Recent
Is there any way to separate the volume of Alexa from the volume when we watch TV? Question	BruceM January 2022	0	71	BruceM January 2022
I just changed Internet Service and my Alexa won't discover the New Wifi, How do I reset the Device? Answered	Ednircs August 2020	2	71	jdjohn January 2022
Magnifi Max default volume	Ezkaton August 2020	6	1.8K	ralflen January 2022
No sound on some apps Answered	Beachcw04 January 2022	3	572	SeleniumFalcon January 2022
DSB1 sync with Samsung remote?	Coleman38 January 2022	0	61	Coleman38 January 2022
Polk Omni App and TIDAL - not working	tjay January 2022	5	281	jthifi January 2022
Maqnifi Mini Soundbar	regalvani January 2022	2	71	SeleniumFalcon January 2022
Omni S2 WiFi speaker stopped working Answered	djhrph January 2022	1	181	SeleniumFalcon January 2022
Model Psw10 subwoofer Blows 2A SB fuse on power up.	Cokey January 2022	6	282	decal January 2022
Polk Omni S6 - Firmware update problem	gigi44 October 2021	14	2.3K	wrddmd January 2022
Magnifi Max subwoofer keeps disconnecting from soundbar	jamesrule June 2018	4	781	SeleniumFalcon January 2022
Polk Magnifi Mini subwoofer - high frequency noise from subwoofer?	kthomsen February 2018	9	971	Herra47 January 2022
Monitor XT12 Subwoofer issue Answered	Nicegypt January 2022	8	703	Clipdat January 2022
Bluetooth sound quality, or cast over Wifi? Answered	Rob_S January 2022	3	91	Rob_S January 2022
SR2 Pairing Issue Answered	SeafleaXT January 2022	3	584	SeleniumFalcon January 2022
MAGNIFI MAX SR sound stops working once a day	gotigers January 2022	2	131	gotigers January 2022
Rear speakers suck Answered	frustratedwithpolk January 2022	3	151	SeleniumFalcon January 2022
Polk Magnifi Inconsistent Audio Level Answered	stylo_ren December 2018	9	6.2K	jmatech January 2022
Looking for a replacement plate for my PSW505 Answered	Marsman January 2022	1	91	SeleniumFalcon January 2022
Need help reviving my Omni 6	vitomacdoc September 2021	18	2.2K	Gelo December 2021
Polk magnifimax	markasetaro December 2021	1	81	SeleniumFalcon December 2021
Remote "eye" no longer sees remote Answered	bainvillewendy December 2021	1	101	SeleniumFalcon December 2021
Magnifi Max Bar Serial # AM8218061963905 Answered	dlmX2 September 2021	1	51	macho92108 December 2021
Soundbar will only work in Bluetooth Answered	Ceramicjonc December 2021	1	61	SeleniumFalcon December 2021
F/X surround speakers	btbowen1 August 2015	3	101	mysound December 2021
F/X Wireless Surround	vfash March 2011	7	1.1K	mysound December 2021
Replacement transmitter for F/X Surround Speaker	philipgabe January 2017	3	801	mysound December 2021
No Speaker Detected when trying to set up surround sound	Afnewie November 2021	5	83	txcoastal1 December 2021
My surround bar 5000 shuts off randomly while using the bluetooth function!	jstitans24 June 2013	23	13K	luiscomte December 2021
RT800 Tweeter Replacement	upyourkilt October 2005	4	1.4K	KARLMAYLETT December 2021