Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

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Discussion List

Discussion	Started By	Replies	Views	Most Recent
Magnifi Max default volume	Ezkaton August 2020	6	1.9K	ralflen January 2022
No sound on some apps Answered	Beachcw04 January 2022	3	578	SeleniumFalcon January 2022
DSB1 sync with Samsung remote?	Coleman38 January 2022	0	62	Coleman38 January 2022
Polk Omni App and TIDAL - not working	tjay January 2022	5	286	jthifi January 2022
Maqnifi Mini Soundbar	regalvani January 2022	2	72	SeleniumFalcon January 2022
Omni S2 WiFi speaker stopped working Answered	djhrph January 2022	1	185	SeleniumFalcon January 2022
Model Psw10 subwoofer Blows 2A SB fuse on power up.	Cokey January 2022	6	309	decal January 2022
Polk Omni S6 - Firmware update problem	gigi44 October 2021	14	2.4K	wrddmd January 2022
Magnifi Max subwoofer keeps disconnecting from soundbar	jamesrule June 2018	4	793	SeleniumFalcon January 2022
Polk Magnifi Mini subwoofer - high frequency noise from subwoofer?	kthomsen February 2018	9	978	Herra47 January 2022
Monitor XT12 Subwoofer issue Answered	Nicegypt January 2022	8	758	Clipdat January 2022
Bluetooth sound quality, or cast over Wifi? Answered	Rob_S January 2022	3	91	Rob_S January 2022
SR2 Pairing Issue Answered	SeafleaXT January 2022	3	604	SeleniumFalcon January 2022
MAGNIFI MAX SR sound stops working once a day	gotigers January 2022	2	134	gotigers January 2022
Rear speakers suck Answered	frustratedwithpolk January 2022	3	152	SeleniumFalcon January 2022
Polk Magnifi Inconsistent Audio Level Answered	stylo_ren December 2018	9	6.3K	jmatech January 2022
Looking for a replacement plate for my PSW505 Answered	Marsman January 2022	1	92	SeleniumFalcon January 2022
Need help reviving my Omni 6	vitomacdoc September 2021	18	2.3K	Gelo December 2021
Polk magnifimax	markasetaro December 2021	1	83	SeleniumFalcon December 2021
Remote "eye" no longer sees remote Answered	bainvillewendy December 2021	1	101	SeleniumFalcon December 2021
Magnifi Max Bar Serial # AM8218061963905 Answered	dlmX2 September 2021	1	53	macho92108 December 2021
Soundbar will only work in Bluetooth Answered	Ceramicjonc December 2021	1	61	SeleniumFalcon December 2021
F/X surround speakers	btbowen1 August 2015	3	102	mysound December 2021
F/X Wireless Surround	vfash March 2011	7	1.1K	mysound December 2021
Replacement transmitter for F/X Surround Speaker	philipgabe January 2017	3	815	mysound December 2021
No Speaker Detected when trying to set up surround sound	Afnewie November 2021	5	82	txcoastal1 December 2021
My surround bar 5000 shuts off randomly while using the bluetooth function!	jstitans24 June 2013	23	13K	luiscomte December 2021
RT800 Tweeter Replacement	upyourkilt October 2005	4	1.4K	KARLMAYLETT December 2021
polk sound bar feria; number AM 162045045	billhanson December 2021	1	61	SeleniumFalcon December 2021
Polk React Sound Bar Remote	juice4124 December 2021	1	71	SeleniumFalcon December 2021