Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

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Discussion List

Discussion	Started By	Replies	Views	Most Recent
Soundbar on when TV off	Skylar February 2022	1	83	Kryten February 2022
Polk Magnifi one Answered	tmichal February 2022	1	46	SeleniumFalcon February 2022
How to pair Signa S2 soundbar with TV remote	tsmgodfrey April 2020	6	9.3K	SeleniumFalcon February 2022
How to resolve PSW 505 fails to power on? Answered ✓	JollyRogerD February 2022	2	115	JollyRogerD February 2022
Signa S4 Soundbar HDMI control	MurB February 2022	0	273	MurB February 2022
POLK AUDIO MAGNIFI MAX SR HOME THERATER SURROUND SOUND BAR	MJW February 2022	0	111	MJW February 2022
Signa S2 with a Vizio M470sl Tv. Cannot get the sound to come thru the sound bar. Help!! Answered	Kim February 2022	1	172	SeleniumFalcon February 2022
Polk Audio MagniFi MAX SR chromecast Question	nizavokir February 2022	0	134	nizavokir February 2022
surroundbar 6000 subwoofer loses connection	gscratchpa March 2014	22	16.2K	polkaudiojan2022 February 2022
How I can enable autostart on my Magnifi 2?	denoo9 February 2022	0	82	denoo9 February 2022
Signa 2 soundbar muffled Answered	amyps222 January 2022	5	701	SeleniumFalcon January 2022
Tried hooking up to my wifi. Won't hook up. Followed all the prompts Answered ✓	Maryisabelle2252 January 2022	6	162	cabello January 2022
Polk Model PS10 blown main amp IC	Cokey January 2022	3	211	SeleniumFalcon January 2022
Is there any way to separate the volume of Alexa from the volume when we watch TV? Question	BruceM January 2022	0	71	BruceM January 2022
I just changed Internet Service and my Alexa won't discover the New Wifi, How do I reset the Device? Answered	Ednircs August 2020	2	73	jdjohn January 2022
Magnifi Max default volume	Ezkaton August 2020	6	1.9K	ralflen January 2022
No sound on some apps Answered	Beachcw04 January 2022	3	572	SeleniumFalcon January 2022
DSB1 sync with Samsung remote?	Coleman38 January 2022	0	61	Coleman38 January 2022
Polk Omni App and TIDAL - not working	tjay January 2022	5	282	jthifi January 2022
Maqnifi Mini Soundbar	regalvani January 2022	2	71	SeleniumFalcon January 2022
Omni S2 WiFi speaker stopped working Answered	djhrph January 2022	1	181	SeleniumFalcon January 2022
Model Psw10 subwoofer Blows 2A SB fuse on power up.	Cokey January 2022	6	316	decal January 2022
Polk Omni S6 - Firmware update problem	gigi44 October 2021	12	2.4K	wrddmd January 2022
Magnifi Max subwoofer keeps disconnecting from soundbar	jamesrule June 2018	4	796	SeleniumFalcon January 2022
Polk Magnifi Mini subwoofer - high frequency noise from subwoofer?	kthomsen February 2018	9	980	Herra47 January 2022
Monitor XT12 Subwoofer issue Answered	Nicegypt January 2022	8	778	Clipdat January 2022
Bluetooth sound quality, or cast over Wifi? Answered	Rob_S January 2022	3	92	Rob_S January 2022
SR2 Pairing Issue Answered	SeafleaXT January 2022	3	619	SeleniumFalcon January 2022
MAGNIFI MAX SR sound stops working once a day	gotigers January 2022	2	131	gotigers January 2022
Rear speakers suck Answered	frustratedwithpolk January 2022	3	151	SeleniumFalcon January 2022