Mini AX Really bad 3D sound… HELP !
lmnc
Posts: 4
Hello !
The sound of my Mini AX set on "3D" is very very bad: low volume, muffled and without relief. No surround effect!
Finally, the sound of the bar is much better on the "Movie" mode. Strange, isn't it?
What do I have to do to finally have a three-dimensional sound? A Dolby Atmos effect...
Mini AX + HDMI eARC + AppleTV 4K + TV Samsung UltraHD
Thank you all for your help!
The sound of my Mini AX set on "3D" is very very bad: low volume, muffled and without relief. No surround effect!
Finally, the sound of the bar is much better on the "Movie" mode. Strange, isn't it?
What do I have to do to finally have a three-dimensional sound? A Dolby Atmos effect...
Mini AX + HDMI eARC + AppleTV 4K + TV Samsung UltraHD
Thank you all for your help!
Comments
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What is your program material that you are listening to? What format is it encoded with?
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I tried almost all formats on NetFlix, Amazon Prime, Apple TV... and also on cable. Atmos, DolbySound, 5.1... Nothing to do the "3D" sound is always worse than the "Movie" mode.
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"low volume, muffled and without relief"
This issue sounds like the soundbar is not working correctly, it shouldn't sound low and muffled. You could contact either the company who sold it to you or with Polk's CS department at: 1-800-377-7655. -
Thanks a lot !
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Personally, I would try the company that sold it to you first....then, as a last option, contact Polk.
FWIW.
Tom~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~ -
Thanks a lot Tom !
I’ve already sent a message to the seller. -
Welcome to Club Polk, by the way!
Tom~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~