Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

Sort Hot ▾

• Hot
• Top
• New

Filter All Statuses ▾

• All Statuses

• ---

• Open
• Closed

• ---

• Active
• Already Offered
• Declined
• Completed
• In Progress
• In Review

Discussion List

Discussion	Started By	Replies	Views	Most Recent
SR1 Pairing not successful	thomfred July 2019	12	1.2K	SeleniumFalcon April 2023
Stuck Voice coil magnet shift.. 12	crassmage September 2019	43	2.2K	tuber April 2023
Polk Soundbar AM180721077 Suddenly Muffled	Elllzee March 2023	14	275	Elllzee April 2023
Polk t15 binding post replacement	tferrell11 April 2023	1	112	F1nut April 2023
Polk Magnifi Mini AX DSP issue	cookiehank December 2022	7	331	SeleniumFalcon April 2023
I just updated my Magnifi Max and now it doesn’t work and the app can’t see it. Answered	jsepulvado April 2023	6	307	SeleniumFalcon April 2023
Rear speakers only, magnifi max	slylock April 2023	0	51	slylock April 2023
Polk Magnifi Max Answered	Huskerkeen April 2023	1	101	SeleniumFalcon April 2023
Signa S2 to Samsung tv connection	chrisjt77 February 2022	7	1.6K	Clipdat April 2023
Omni Soundbar Volume Fluctuations	hpubet93 February 2019	7	1.4K	SeleniumFalcon March 2023
Spotty sound from Polk Audio SR1 Wireless Rear Surround Speakers for MagniFi Max Sound Bar System	snicole1331 March 2023	1	101	SeleniumFalcon March 2023
Popping from sub even after buying a toslink cable	demt1992 March 2023	1	42	SeleniumFalcon March 2023
Polk MagniFi Mini AX can't connect to Chromecast	Rizbo March 2023	2	151	SeleniumFalcon March 2023
LSIM tweeter issues 123	jg17512 September 2019	81	2.7K	jg17512 March 2023
Is My AVR Toast?	audioluvr March 2023	6	191	msg March 2023
Older Magnifi Mini ARC problems forever	kirkaj123 March 2023	1	213	SeleniumFalcon March 2023
3 Month Old Sigma S2 Subwoofer Making Deep Distorted Sound	Purefiction1 March 2023	5	252	SeleniumFalcon March 2023
Looking for a schematic or service manual for a DSW4000 subwoofer	mpmods March 2023	2	62	SeleniumFalcon March 2023
Polk magnifi mini home theater sound bar system	mkteal50 July 2022	3	121	SeleniumFalcon March 2023
Magnifi Max Issues Answered	USAFPilot August 2020	19	6.3K	mblakebiellier March 2023
Won't sync	JR911 February 2023	10	423	SeleniumFalcon March 2023
Thinking about purchasing R700 Answered ✓	Andons27 March 2023	4	850	Andons27 March 2023
PSW505 Popping sound changed to a heartbeat and static noise Answered ✓	djloveless January 2017	13	8.3K	DuraMax7man7 February 2023
Signa S1 Volume Problem Answered	raemlpz December 2017	30	10.4K	SeleniumFalcon February 2023
Has anyone ever had the speaker cone come loose from the frame? Answered ✓	Ramnight February 2023	13	377	Ramnight February 2023
RTi10 Towers. One speaker has no tweeter output. Swapped the tweets, still no output ?	gn2 January 2023	16	381	msg February 2023
Diagnosing why previous owner cut internal tweeter wire CSi5	Munim February 2023	5	251	treitz3 February 2023
Sound cutting on Polk S4 to Sony XBR 900H Answered	SimonDB February 2023	3	141	SimonDB February 2023
strange sounds from sob woofer and surround speakers	goodarzus February 2023	6	131	mhardy6647 February 2023
How to identify whether the display head or am/tuner failed Answered	naz14 February 2023	1	201	F1nut February 2023