Has anyone figured out a solve to the Magnify Mini bricking after Chromecast setup?

Within 5 minutes of unpacking this, I've seen to have run into the same problem that countless others on this forum have. Magnify Mini worked at first, but the moment I setup Google Home, there is no sound from any input.

Has anyone figured out a solve? What has customer service said? I really don't want to have to send this back in. Resetting hasn't worked. Unplugging overnight hasn't worked.

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