psw125 problems

ag43

a few months ago my psw125 started emitting low "heartbeat" noises even when no input is plugged. i've ignored this but now the sub started making weird noises or not at all. how can i fix this?

[Deleted User]

Hello,
From your description it is likely that a problem has developed with your unit's bass amplifier. Give Polk CS a call at: 1-800-377-7655 select option 1 and they'll need the serial number and date/place of purchase.
Regards, Ken

ag43

i'm from israel.

[Deleted User]

Hello Israel!
In that case send an email to: Ken.Carter@soundunited.com and he will direct you to the correct place.
Regards, Ken

ag43

thanks.

ag43

hi. just wanted to update that ken took care of the problem and my sub works again. great customer service polk!

[Deleted User]

That's great I'm glad he was able to help. Enjoy your sub.

ag43

so, a year and half later and the exact same problem returns. disappointing.

ag43

ok polk. there's a defective line of subs and there's this:



this is a fire hazard. reminder - this is the replaced amp i've received from you. it was supposed to not have a problem, not almost set my house on fire.

I would think twice before buying from you again.

.