Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.
Sort Hot ▾ Filter All Statuses ▾

Discussion List

Discussion
Started By
Replies
Views
Most Recent
SR2 Pairing Issue
Answered
SeafleaXTSeafleaXT
3
612
SeleniumFalconSeleniumFalcon
MAGNIFI MAX SR sound stops working once a day
gotigersgotigers
2
131
gotigersgotigers
Rear speakers suck
Answered
frustratedwithpolkfrustratedwithpolk
3
152
SeleniumFalconSeleniumFalcon
Polk Magnifi Inconsistent Audio Level
Answered
stylo_renstylo_ren
9
6.4K
jmatechjmatech
Looking for a replacement plate for my PSW505
Answered
MarsmanMarsman
1
91
SeleniumFalconSeleniumFalcon
Need help reviving my Omni 6
vitomacdocvitomacdoc
18
2.3K
GeloGelo
Polk magnifimax
markasetaromarkasetaro
1
81
SeleniumFalconSeleniumFalcon
Remote "eye" no longer sees remote
Answered
bainvillewendybainvillewendy
1
101
SeleniumFalconSeleniumFalcon
Magnifi Max Bar Serial # AM8218061963905
Answered
dlmX2dlmX2
1
51
macho92108macho92108
Soundbar will only work in Bluetooth
Answered
CeramicjoncCeramicjonc
1
61
SeleniumFalconSeleniumFalcon
F/X surround speakers
btbowen1btbowen1
3
101
mysoundmysound
F/X Wireless Surround
vfashvfash
7
1.1K
mysoundmysound
Replacement transmitter for F/X Surround Speaker
philipgabephilipgabe
3
812
mysoundmysound
No Speaker Detected when trying to set up surround sound
AfnewieAfnewie
5
81
txcoastal1txcoastal1
My surround bar 5000 shuts off randomly while using the bluetooth function!
jstitans24jstitans24
23
13K
luiscomteluiscomte
RT800 Tweeter Replacement
upyourkiltupyourkilt
4
1.4K
KARLMAYLETTKARLMAYLETT
polk sound bar feria; number AM 162045045
billhansonbillhanson
1
61
SeleniumFalconSeleniumFalcon
Polk React Sound Bar Remote
juice4124juice4124
1
71
SeleniumFalconSeleniumFalcon
Blown RTI-A5 Tweeters!
Answered
milellie111milellie111
10
533
F1nutF1nut
Help wanted to find a suitable transformer for RT1000i Subwoofer Amplifier
Outta_CtrlOutta_Ctrl
4
122
tonybtonyb
Some times my sound
RandizzleRandizzle
8
195
tophatjohnnytophatjohnny
CommandBar Won’t Connect to Amazon for Alexa Activation
myrtledogmyrtledog
11
964
jackiefsjackiefs
Signa S2 - Changing the volume pauses Netflix
dalexander13dalexander13
0
71
dalexander13dalexander13
Polk Omni S6 Yellow light flashes 3 times, then nothing
lcf152lcf152
1
641
GeloGelo
Is my Omni s6 a brick after update?
Answered
Shimshon816Shimshon816
5
1.4K
GeloGelo
PSW505 need advice for repair or replace.
Answered ✓
BingusBingus
19
1.2K
BingusBingus
PSW111 ground sound randomly
MercadorMercador
2
81
Outta_CtrlOutta_Ctrl
PSW505 12" Powered Subwoofer No Power
SolSol
9
1.1K
Outta_CtrlOutta_Ctrl
120Hz hum in Polk Audio PSW202 or Rm6750 subwoofer
wcelsiusswcelsiuss
1
453
Outta_CtrlOutta_Ctrl
MagniFi Max won't connect to wifi and won't reset
mcauchonmcauchon
3
252
SeleniumFalconSeleniumFalcon