Digital Cable missing out of box. Would Polk replace it for me? Bar cost me $193.

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111Timetwister111
111Timetwister111 Posts: 1
in Troubleshooting
Digital Cable missing out of box.
Would Polk replace it for me?
Bar cost me $193 and I don't want to have to buy something that was already
purchased but not in packaging.
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  • mantis
    mantis Posts: 17,056
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    I can't see why they wouldn't. I'd call them and tell then that your missing your cable that is supposed to come with it. BUT you can pick up a optical cables for under $20 and be done with it.
    Dan
    My personal quest is to save to world of bad audio, one thread at a time.
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  • pyrocyborg
    pyrocyborg Posts: 524
    edited February 2019
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    Hi!

    I would call whatever place you bought it from, and ask them to give you one, or even change the box for a new one. You probably have one of those dreaded "open boxes" where the staff who's supposed to check the content's package didn't do his job properly and put it back on the floor.

    If you bought from Polk direct, it's probably their mistake and they should send you one. Either way, the fastest way would be to contact the retailer and/or Polk via their customer service https://www.polkaudio.com/contact-us .

    If you're in a hurry, as mantis said, just buy any optical cable. They can always be useful.
    Speakers: Polk Audio LSiM 705, LSiM 703, LSiM 704c
    Receiver: Denon X3500H
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