SurroundBAR 360 won't turn on.

bmctex

I've had my 360 for about 8 months and love it. However, after a short power failure in our community, the system will no longer turn on.

I have tried unplugging it for an hour or so. I have checked the fuse and it looks OK. I have tried the power switch at the back. I have tried turning it on from both the remote and the unit itself.

The only thing that appears on the front panel is a little red light. No sound.

Any ideas?

Thanks - Bruce

tvmars

I'm have exact same issue and only 3 months old

velobran

Mine blew out too. One day it just stopped working (5 months old maybe). Didn't appear to turn on, but if I turned the volume up loud enough, it would pop. Got a replacement. 4 months later, the speaker cuts out with any loud sound.

joecannataro

I have a polkaudio system that won’t turn on. There is a dim red light that illuminates but can’t turn it on. I checked all connections and troubleshoot as much as recommended from internet. Called customer service and got transferred a few times and eventually was disconnected. Tried calling their help line again only to hear “ unusual wait times at this time”. I tried the call back option and was disconnected as soon as they called back. I don’t believe there is any help for my problem and truly disappointed with the product and company for lack of support.

[Deleted User]

Hello,
I'll ask someone from Polk to contact you via email.

joecannataro

Mike from Polk audio called. After dialogue, the receiver is blown and no parts available. Sad day for me! Shame on Polk Audio.