Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

Sort Hot ▾

• Hot
• Top
• New

Filter All Statuses ▾

• All Statuses

• ---

• Open
• Closed

• ---

• Active
• Already Offered
• Declined
• Completed
• In Progress
• In Review

Discussion List

Discussion	Started By	Replies	Views	Most Recent
Magnifi Mini Subwoofer Stopped Working	baam5774 March 2018	5	2.1K	tabs8mk May 2020
Polk connect app not working	mandy101 January 2019	1	333	headred May 2020
Possible to use Surroundbar 3000 Sub alone or with Google home?	mear93 May 2020	0	4	mear93 May 2020
Sound quit	edsaleem May 2020	0	74	edsaleem May 2020
PSW110 has a heartbeat!!	compukidd May 2020	2	42	compukidd May 2020
Polk DSB1 Modes Stopped Working	davep4040 August 2019	1	111	ckats9 May 2020
Polk Assist disappears from Google Cast list	BiggAW August 2019	4	675	tr1ck3d May 2020
Why has my Polk subwoofer never worked? Answered	tbunting May 2020	1	51	rooftop59 May 2020
Magnifi Max SR have to hit HDMI 1 on after turning it on. Answered	Cheeseburger April 2020	1	73	joesephK May 2020
PSW 505 suddenly not working Answered	Ohmen May 2020	2	75	Gardenstater May 2020
Why when I program my remote to turn the power off does it require two pushes to turn the sound bar? Answered	jokeefe68 May 2020	2	304	jokeefe68 May 2020
tweeter and interconnect cable terminal issue. Answered ✓	Lank April 2020	19	184	F1nut May 2020
Why is the sound distorted? Answered	Schmalz May 2020	6	1.2K	CottageChz May 2020
dissasembly Answered ✓	rickyvega April 2020	9	127	rickyvega May 2020
Bluetooth connection	JimRed May 2020	2	95	rooftop59 May 2020
MY POLK SOUND BAR NO POWER	corprisen May 2020	1	44	F1nut May 2020
Constant audio issues with MagniFi Mini Question	VTGuy May 2020	0	154	VTGuy May 2020
CSi5 crossover help Answered ✓	vader540is April 2020	2	95	vader540is April 2020
Command bar sound cutting out	gedo March 2020	2	177	keamigh April 2020
Polk Omni p1 siriusxm music service	spaterno12 June 2019	1	123	Spike35 April 2020
Command bar repeated update message	Hilary April 2020	0	23	Hilary April 2020
PSW300 problem - Please help!	bingofuel August 2002	30	6.2K	tonyb April 2020
PSW505 switches from red to green, and BASH am ok, but no sound	nakdoc April 2020	0	34	nakdoc April 2020
Lsim705 possible bad tweeters or x-overs.	Tjcd89 March 2017	16	361	pitdogg2 April 2020
Soundbar stops working	pdriggs2029 January 2012	7	7.6K	NaomiQuinn April 2020
Suggested AV Receiver/ Power Amp for my Polk setup ( Rti A7, A1, TSK150C, PSW110)	_Rommel1981_ April 2020	1	32	gp4jesus April 2020
Noise when turning on TV	Sharona132 April 2020	0	13	Sharona132 April 2020
SurroundBar 3000 static	Icon699 February 2011	1	874	Sharona132 April 2020
RT3000P powered sub amp not working	jcotterman January 2008	8	1.8K	trentbreeding April 2020
Polk Audio RT3000p Subwoofer	Regie December 2017	8	845	trentbreeding April 2020