Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

Discussion List

Discussion	Started By	Replies	Views	Most Recent
The volume is way too loud and I can't control it Answered	notatechie May 2020	6	111	[Deleted User] May 2020
Magnifi Mini Subwoofer Stopped Working	baam5774 March 2018	5	2K	tabs8mk May 2020
Polk connect app not working	mandy101 January 2019	1	331	headred May 2020
Possible to use Surroundbar 3000 Sub alone or with Google home?	mear93 May 2020	0	1	mear93 May 2020
Sound quit	edsaleem May 2020	0	71	edsaleem May 2020
PSW110 has a heartbeat!!	compukidd May 2020	2	41	compukidd May 2020
Polk DSB1 Modes Stopped Working	davep4040 August 2019	1	111	ckats9 May 2020
Polk Assist disappears from Google Cast list	BiggAW August 2019	5	652	Kex May 2020
Why has my Polk subwoofer never worked? Answered	tbunting May 2020	1	51	rooftop59 May 2020
Magnifi Max SR have to hit HDMI 1 on after turning it on. Answered	Cheeseburger April 2020	1	71	joesephK May 2020
PSW 505 suddenly not working Answered	Ohmen May 2020	2	71	Gardenstater May 2020
Why when I program my remote to turn the power off does it require two pushes to turn the sound bar? Answered	jokeefe68 May 2020	2	301	jokeefe68 May 2020
tweeter and interconnect cable terminal issue. Answered ✓	Lank April 2020	19	161	F1nut May 2020
Why is the sound distorted? Answered	Schmalz May 2020	6	1K	CottageChz May 2020
dissasembly Answered ✓	rickyvega April 2020	9	121	rickyvega May 2020
Bluetooth connection	JimRed May 2020	2	91	rooftop59 May 2020
MY POLK SOUND BAR NO POWER	corprisen May 2020	1	41	F1nut May 2020
Constant audio issues with MagniFi Mini Question	VTGuy May 2020	0	151	VTGuy May 2020
CSi5 crossover help Answered ✓	vader540is April 2020	2	91	vader540is April 2020
Command bar sound cutting out	gedo March 2020	2	171	keamigh April 2020
Polk Omni p1 siriusxm music service	spaterno12 June 2019	1	121	Spike35 April 2020
Command bar repeated update message	Hilary April 2020	0	21	Hilary April 2020
PSW300 problem - Please help!	bingofuel August 2002	30	6.1K	tonyb April 2020
PSW505 switches from red to green, and BASH am ok, but no sound	nakdoc April 2020	0	31	nakdoc April 2020
Lsim705 possible bad tweeters or x-overs.	Tjcd89 March 2017	17	361	pitdogg2 April 2020
Soundbar stops working	pdriggs2029 January 2012	7	7.6K	NaomiQuinn April 2020
Suggested AV Receiver/ Power Amp for my Polk setup ( Rti A7, A1, TSK150C, PSW110)	_Rommel1981_ April 2020	1	31	gp4jesus April 2020
Noise when turning on TV	Sharona132 April 2020	0	11	Sharona132 April 2020
SurroundBar 3000 static	Icon699 February 2011	2	873	Sharona132 April 2020
RT3000P powered sub amp not working	jcotterman January 2008	8	1.8K	trentbreeding April 2020