Magnifi Max SR Subwoofer Issue
XmasRoseFL
Posts: 1
This is a bit embarrassing to admit but recently, we happened to notice we weren't getting any sound out of our rear speakers even when we knew we were playing a movie where we should. It's embarrassing because we don't know exactly when it started other than it's been a long time since the last time we remember hearing anything from them.
I did some research and found out that most likely they just needed to be re-synced. No problem. Found those instructions in the manual (and verified they hadn't changed by researching online). When we tried to re-sync the subwoofer after getting the tone from the soundbar, pressing the sync button on the subwoofer did nothing. No green light at all. We even tried changing rooms with our other Magnifi Max SR system. When we moved the one from the bedroom to the living room and plugged the subwoofer in, we noticed right away that subwoofer green light was blinking and we were able to sync the subwoofer and surrounds to the soundbar. When we followed that process again and plugged in the subwoofer to the system we're having problems with, we get no green light at all.
I could be misunderstanding how things technically work, but I came to the conclusion that if the subwoofer isn't synced to the soundbar first, the surround speakers won't work which would be the reason we haven't heard anything from the surround speakers.
I don't know why we're not getting a blinking or solid green light on that subwoofer. I checked the outlet it was plugged into to make sure it was getting power (the outlet is was plugged into is on a an APC UPS system with surge protection and nothing else plugged into one of those outlets had a problem.)
Any ideas or help would be appreciated.
I did some research and found out that most likely they just needed to be re-synced. No problem. Found those instructions in the manual (and verified they hadn't changed by researching online). When we tried to re-sync the subwoofer after getting the tone from the soundbar, pressing the sync button on the subwoofer did nothing. No green light at all. We even tried changing rooms with our other Magnifi Max SR system. When we moved the one from the bedroom to the living room and plugged the subwoofer in, we noticed right away that subwoofer green light was blinking and we were able to sync the subwoofer and surrounds to the soundbar. When we followed that process again and plugged in the subwoofer to the system we're having problems with, we get no green light at all.
I could be misunderstanding how things technically work, but I came to the conclusion that if the subwoofer isn't synced to the soundbar first, the surround speakers won't work which would be the reason we haven't heard anything from the surround speakers.
I don't know why we're not getting a blinking or solid green light on that subwoofer. I checked the outlet it was plugged into to make sure it was getting power (the outlet is was plugged into is on a an APC UPS system with surge protection and nothing else plugged into one of those outlets had a problem.)
Any ideas or help would be appreciated.