signa solo

soul2heart
soul2heart Posts: 1
in Troubleshooting
hi, my signa solo stopped working. It was working last night. when I
turned my tv on this am. to whatch news there was no sound. Any ideas
what I should do? I've unplugged all cables for soundbar and still there is
no sound.
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Comments

  • rooftop59
    rooftop59 Posts: 8,121
    What’s a signa sola? Is it a Polk product?
    Living Room 2.2: Usher BE-718 "tiny dancers"; Dual DIY Dayton audio RSS210HF-4 Subs with Dayton SPA-250 amps; Arcam SA30; Musical Fidelity A308; Sony UBP-x1000es
    Game Room 5.1.4:     Denon AVR-X4200w; Sony UBP-x700; Definitive Technology Power Monitor 900 mains, CLR-3000 center, StudioMonitor 350 surrounds, ProMonitor 800 atmos x4; Sub - Monoprice Monolith 15in THX Ultra
    Bedroom 2.1     Harmon Kardon HK3490; Bluesounds Node N130; Polk RT25i; ACI Titan Subwoofer
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  • codycatalist
    codycatalist Posts: 2,662
    https://www.polkaudio.com/products/signa-solo
    rooftop59 wrote: »
    What’s a signa sola? Is it a Polk product?

    Just a dude doing dude-ly things

    "Temptation is the manifestation of desire which equals necessity." - Mikey081057
    " I have always had a champange taste with a beer budget" - Rick88
    "Just because the thread is getting views don't mean much .. I like a good train wreck doesn't mean i want to be in one..." - pitdogg2
    "Those that don't know, don't know that they don't know." - heiney9
    "Audiophiles are the male equivalent of cat ladies." - Audiokarma Member
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  • codycatalist
    codycatalist Posts: 2,662
    @soul2heart How did you have it connected to your TV, optical? What brand and model TV do you have?
    Just a dude doing dude-ly things

    "Temptation is the manifestation of desire which equals necessity." - Mikey081057
    " I have always had a champange taste with a beer budget" - Rick88
    "Just because the thread is getting views don't mean much .. I like a good train wreck doesn't mean i want to be in one..." - pitdogg2
    "Those that don't know, don't know that they don't know." - heiney9
    "Audiophiles are the male equivalent of cat ladies." - Audiokarma Member
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  • teeseetwo
    teeseetwo Posts: 3
    My Signa Solo has done the same thing, absolutely no sound. That's with any input, Optical, Aux or Bluetooth. The LEDs indicate the correct input selection, and I have done a factory reset (Pwr & Source & Vol+ buttons on the top, with the LEDs flashing to show reset has been correctly commanded) but still no improvement. It is completely silent. Any ideas what it can be ?
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  • metoo
    metoo Posts: 1
    Me too. Just as teeseetwo described. Any help?
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  • snickit16150
    snickit16150 Posts: 1
    same thing, Polk Signa Solo, leds work, hooked up a different soundbar and works. getting signal from tv. tried BT and aux and nothing. only 45 days old.
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  • vinay05
    vinay05 Posts: 1
    Same issue with my Signa Solo. Did any one figure it out the issue and fixed it?
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  • java
    java Posts: 1
    Same issue with my Polk Signa Solo. 4yrs old. Any solutions to this?
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  • SeleniumFalcon
    SeleniumFalcon Posts: 3,760
    I would recommend sending an email to: Kim.Jasper@soundunited.com and explain what happened.
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  • mcewenjeffrey
    mcewenjeffrey Posts: 1
    Very same thing has now happened to me. Almost 5 years old. Worked fine a couple days ago, then next time I turned it on: no sound. Remote works. LED’s work. ‘Twas using optical cable input. Tried AUX and BlueTooth on different devices to no avail. Essentially bricked. Factory reset does not help.
    Surely it’s salvageable???
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  • cubudman
    cubudman Posts: 1
    Any responses to this thread?
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  • F1nut
    F1nut Posts: 50,494
    cubudman wrote: »
    Any responses to this thread?

    Sure
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • LMK4
    LMK4 Posts: 3
    Having the same problem with my soundbar. Turned it off, and then back on later that day to watch tv, and nothing. The lights are on, but nobody's home...
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  • SeleniumFalcon
    SeleniumFalcon Posts: 3,760
    Hello,
    Welcome to the Polk forum. Let me refer this to a friend at Polk, can you confirm which model soundbar you have?
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  • LMK4
    LMK4 Posts: 3
    SeleniumFalcon - I have a Polk Signa Solo. I have tried everything to get it to work, and nothing. I purchased an aux cord, and tried it on my laptop, and still nothing. I have tried using the bluetooth, but in that mode neither my laptop, tv, or phone could find the soundbar. I had it connected with the optical cable, and tried a new one that works on my other tv and soundbar, but nothing on the Polk. Everything works but the sound - all the lights and buttons are responsive, just no sound.
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  • SeleniumFalcon
    SeleniumFalcon Posts: 3,760
    In that case send an email to: Kim.Jasper@masimo.com and explain the situation, he will help straighten it out.
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  • LMK4
    LMK4 Posts: 3
    SeleniumFalcon wrote: »
    In that case send an email to: Kim.Jasper@masimo.com and explain the situation, he will help straighten it out.

    Thank you so much! They sent me a new soundbar, and a much better one at that. Polk is a great company.
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