Polk Omni App and TIDAL - not working
tjay
Posts: 3
Polk Omni App does not work with TIDAL. If you try to make it work on iOS it will say 'incorrect username or password when trying to sign-in to TIDAL service. On Android it will say 'cannot reach the TIDAL service'. See screenshots enclosed.
With DTS Play-Fi app it works OK. Same if you try to login to TIDAL app.
Is anyone at Polk Audio aware of this?
With DTS Play-Fi app it works OK. Same if you try to login to TIDAL app.
Is anyone at Polk Audio aware of this?
Comments
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Have you tried clearing the cache to the app- Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
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Nope. I tried on several iPhones and on Android. Same stuff - doesn't work. I tried reinstalling, no luck though. It did not help.
Now reading your note I tried to search for Polk Omni app cache clearing option. There is none unfortunately unless I missed something. -
I don't have ios, but on my Samsung note, you go songs to apps then memory and clear cache- Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
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Tried it on Android smartphone. It didn't help. Well if the issue is reproducible on several smartphones with freshly installed app I personally doubt that the root cause is the cache content.
Here is another thread where the author shares similar experience (i.e. Tidal app works fine, also via DTS Play-Fi but it does not work via Polk Omni app : https://forum.polkaudio.com/discussion/194732/polk-omni-a1-how-to-reset-the-amplifier-to-factory-settingsPost edited by tjay on -
tjay, did you get a resolution for this problem? I have the exact same issue with Tidal & Omni app. I've installed DTS Play-FI and it works with Tidal. Not crazy about the interface so hoping to stick with Omni.
