Polk Connect Can't Connect Alexa to wifi (iOS)

There are several bugs in the iOS app, and it consistently fails to connect Alexa to wifi. App claims user is not on wifi, doesn't recognize my Polk login, or returns error message directing user to close app, and restart. App clearly needs an update.

iOS app has a 1.5 rating in the App Store, with user complaints that precisely mirror mine. The Command Bar's sound is excellent. But the app is shite. Please, PLEASE issue bug fixes for the iOS app, and listen to the community of users.

Comments

  • Please fix this. Lots of complaints about the app and not able to hook up. Spent 4 hrs. on the phone trying to get it fixed. No luck. They said I should take it back because the bar is faulty. I believe it is the app. Fix Fix.