Polk Magnifi One Turns Itself Off Every Couple Minutes

KarlinaPetra

I am experiencing a problem with my soundbar turning itself off every couple of minutes. We do not have a TV with Bluetooth capability so it is wired. We have only had the soundbar for a few month and have never had an issue until last night. It is extremely annoying and we have checked all the connections. Any thoughts?

poconojojo

i am having the same problem with my soundbar randomly shutting off, i to have had the soundbar for a month,, any thoughts?

gtjones

I'm having the same experience that it shuts off whenever it wants hard to get it to come back on

[Deleted User]

Hello,
Welcome one and all. Usually this type of problem is being caused by the incoming audio signal not being strong enough to prevent the automatic standby mode from activating. The cure is to raise the level of the source signal above the standby threshold.
Regards, Ken

dpmcc

What is the "standby threshold" for a TV?

canham

Polk sound bar both for TV and bluetooth randomly and often just turns off. What do I do.

[Deleted User]

Hello,
That usually means the strength of the incoming signal is too low to prevent the automatic on/off feature from being triggered. The solution is increase the level of whatever is providing the source signal.
Regards, Ken

RunningKaren

My DSB1 Sound Bar is doing the same thing. Mine is also wired to the tv and about every 10 minutes, the sound bar turns off. It did not do this the first 3 weeks I owned it.

codywick12

Did we ever get an answer on why the sound bar Polk Magnifi stopped working

lisscraig

My DSB1 sound bar has just started turning off about every 10 minutes today. We have had it for about four months. Earlier today, I was trying to connect my phone via bluetooth to play some tunes but couldn't get it to work even though I got it to work a few weeks ago. Ever since the sound bar has started turning itself off. Very frustrating. Dish installed it for us and I doubt they will be able to help without a service call.

DustinStubbins1987

Change the battery in Polk remote or remove it if not being used. Low battery level made mine go and do random stuff.

eurice1

Yeah, my daughter's pointed this out, this morning. I had the same issue. No sound. I checked all cabling, restarted the system, changed the battery and hopped on one foot. No change. I then checked to unsure only one light was active on the bar, turning off the OPT and AUX. Press the sound up and held until I heard audio. Worked for me. Thanks, Dustin.

cgedtl

mine started recently shutting off after about 10 minutes even if optical input was playing. had no issues for the first three years of ownership.

did some playing around with the cables as suggested by another thread...realized the optical cable into the sound bar was flipped. there's a smaller side and a larger side, larger side should be facing you as you're looking at the back of the sound bar. I probably put the cable in the wrong way in my most recent move.

hope this helps some of you.

robeaux

My DBS1 soundbar has operated flawlessly since installing it 1.5 years ago. It now shuts off about every 10 minutes. My TV does not have an optics input so I am using a converter to change digital coxial out on tv to optic to connect to soundbar. It has allows been connected and worked this way. I have changed batteries in the remote and it still cuts off. How do I increase the level of the tv that is providing the source signal, as stated below?

What is the

KennethSwauger wrote: »

Hello,
That usually means the strength of the incoming signal is too low to prevent the automatic on/off feature from being triggered. The solution is increase the level of whatever is providing the source signal.
Regards, Ken

F1nut

Hey genius, Ken retired from Polk years ago and then retired from the mod position here at the end of February, so all your ranting is making you out to be the idiot.

What a hoot indeed.

cmvanveen

I recently was having the same problem. Also was not getting full volume. I dug out the original remote for the TV and turned the volume way up on the original tv remote and then turned volume back down with my remote from the cable provider I have and the problem has stopped.

NYKing

My polk soundbar was turning itself off/on, changing inputs, raising volume randomly...driving me crazy! I finally figured out the issue...the infrared sensor on the soundbar got super sensitive for some reason (it was fine for a year) and is now picking up signals from other sources around me (I live in an apartment building). I fixed the issue by draping a small thick towel over the front of the soundbar. That blocked the sensor and fixed the problem but unfortunately, that means I could no longer use the remote. At least the soundbar is no longer scaring the bejeezus out of me!