Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

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Discussion List

Discussion	Started By	Replies	Views	Most Recent
Why does my Magnify Soundbar turn itself off while in use? Answered	Sierra11 January 2017	6	545	Sierra11 January 2017
cannot hear volume on commercials yet TV shows are very loud Answered	shafco2 January 2017	1	185	daddyjt January 2017
Magnifi sub keeps loosing sync	JJJ January 2017	2	115	tonyb January 2017
Polk Magnifi SoundBar sound intermittently disappears briefly	sbennett57 January 2017	2	205	mdaudioguy January 2017
Polk 5000 can't stay paired with my Iphone and Ipad Answered	Celoalmeida13 December 2016	2	75	Celoalmeida13 January 2017
How do I fix a PSW111 that makes regular "heartbeat"sounds? Answered ✓	cmsmith December 2016	5	3.6K	niceguy January 2017
lsim tweeters	jghglofer January 2017	26	315	tonyp063 January 2017
B&K amp HUM/buzz	dalylaleahthor January 2017	5	55	dalylaleahthor January 2017
Polk RTIA9 upper tweeters stopped	03SONIC January 2017	27	425	tonyb January 2017
Magnifi . Powers up but wont work	Snackjack January 2017	1	125	[Deleted User] January 2017
polk sound bar 5000 Answered	wontona December 2016	4	115	[Deleted User] December 2016
Polk Surroundbar3000 Subwoofer trouble	Roverhaus December 2016	2	125	[Deleted User] December 2016
Connection to 5GHz network Answered	kenlowny December 2016	1	65	txcoastal1 December 2016
PSW505 sub not working	Kearnai23 May 2014	5	3.5K	[Deleted User] December 2016
PSW505 crackling, low static sound "CS was great!"	LeeM December 2016	6	845	[Deleted User] December 2016
No HDMI connection on my Soundbar	ricky47 December 2016	13	2K	tonyb December 2016
I sonic audio issue	kcampbell675 December 2016	0	65	kcampbell675 December 2016
Harsh static crackling noise, Magnifi one	JellyCat86 December 2016	1	135	[Deleted User] December 2016
Why is it so hard to get a schematic PSW202?????????????	drob November 2016	4	276	tonyb December 2016
no sound	rob_obx December 2016	4	1.3K	rob_obx December 2016
Soundbar Subwoofer Connection	kjalfred December 2016	4	165	kjalfred December 2016
Replacement remote for Magnifi?	tspitzer December 2016	1	185	[Deleted User] December 2016
Red Blinking Light "Dead" Surroundbar 2000	jseg1980 November 2016	3	355	jseg1980 December 2016
My Polk DSW Pro 660 died	ziggy1971 November 2016	5	206	[Deleted User] December 2016
Mayday Mayday!!!!	dalylaleahthor November 2016	5	145	dalylaleahthor December 2016
Flapping, "raspberry" sound with loud bass	theduke247 November 2016	11	475	codycatalist December 2016
Dead PSW1000 Answered ✓	DarkMagna November 2016	9	3.8K	chris23120 November 2016
Pairing with my iOS device	jeffreyb22 November 2016	1	55	[Deleted User] November 2016
Polk Audio Smartbar Speaker AM150303652 Sounds Muffled	mikebgallagher August 2016	2	1K	Josh123 November 2016
Trying to get my directv rc72 remote to work my soundbar Question	bulldog2016 November 2016	5	535	[Deleted User] November 2016