aro007 wrote: »
I connected my soundbar to router by wire but after 24 h still nothing my firmware number is 79. I was so desperate and I installed Google Home app. on my Iphone and I switched on automatic update but still nothing :/Maybe i need to waiting little longer?
Is it true that this new software can resolve issue?
KennethSwauger wrote: »
Here is the response from Polk:
Please send the customer this procedure. This will confirm that the correct firmware is on the surround speakers.
Unplug power from sound bar, subwoofer and surrounds
a) Plug in sound bar
b) Wait for sound bar to boot – the orange LED will stop blinking and turn off
c) Press Power button on the sound bar – furthest right LED should illuminate Orange
d) Press Mute on the bar – LED should now pulse white indicating Mute
e) Plug in subwoofer and surrounds and confirm the LED on the back of the units is solid green
f) Wait about 10 seconds.
g) If there is an update available, the furthest left LED should begin pulsing white indicating the update has started and the LEDs will gradually fill in and show the progress of the update. (If there is no update available, there will be no additional LED activity and indicates everything is up to date)
h) The update can take up to 10 minutes
i) When the update finishes, the furthest right LED will turn green and then all of the LEDs will go Off after about 10 seconds
j) At this point, the update has completed and sound bar is ready to use.
k) Power on the sound bar and play 5.1 content to confirm everything is working properly and there is sound coming out of the bar, sub and surrounds.
henninge wrote: »
There are no POPs in the surround speakers, but there are definitely crackles n them. Can't believe it's almost a year into this product and it doesn't work perfectly yet. Just tired of the failures
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