KennethSwauger · Moderator
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Can someone please contact me about my soundbar it suddenly stopped working.My name is Tyson and i can be reached at 678-668-3042, or by email [email protected]0 ·January 13 -
KennethSwauger earned the 1,500 Likes badge.You received 1,500 Likes. You must be a source of inspiration for the community.January 11 -
Hello Kenneth. I have the Magnifi Max SR.
I have been having issues with surround content causing crackling and popping in the surround speakers and occasionally the subwoofer. The sub even pops when I have the movie paused, but this is very rare. I have tried the hdmi ARC with two different cables as well as the optical cable. My first thought was that there may be interference from other wireless devices but the "pops" happen at the same points in every scene I test with which leads me to believe that something must be going wrong during the Digital to Analog conversion.
Please note that simply playibg music via BT on all speakers seems to work flawlessly.
I am on firmware v132.
Is this a known issue or could I have a defective unit?0 ·December 2020-
KennethSwaugerHello,
It would be best if you sent this information to: [email protected] he might not reply until the early part of next week. But he is a good source of help.
Cheers, Ken
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Hi Kenneth.
I've just posted a comment on the forum and noticed that you had commented on similar posts recently. This is my issue: New Polk Magnifi Mini (bought 17th. November 2020) working well as a soundbar connected to Samsung Smart TV via HDMI. I set it up for Chromecasting: Google Home App and my home wifi network all 'worked' and I was able to use Spotify and listen to music. Now, no wifi light showing. Google Home won't connect. Google Home support have worked with me and I've re-set the router, the soundbar, the phone, re-installed the app and tried many times to get chromecast back, but nothing seems to work.
Do you have any further suggestions please?
MikeW4030 ·December 2020 -
hello Kenneth
I am from Pakistan, have a Polk Psw505 subwoofer which no longer powers on continuously.
have reached out to Polk support and they have not been helpful, stating that the device is out of warranty and to order a new amp.
I am technically sound so probably I can troubleshoot.
any help would be appreciated or a schematic would be very helpful.
best regards0 ·November 2020-
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aafiiDidn’t get anything.
Could you please resend .
Just to confirm email is [email protected]
Thanks again -
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KennethSwaugerI've sent it twice, something's blocking it. Do you have another email address I could use?
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aafiiMissing pages,
Drawing SH0292 missing page 2 and 3
Sh0302 missing page 3
And sh0262 missing page 2 and page 3 -
KennethSwaugerI believe those two pages are a bill of materials listing, not part of the schematic drawing.
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