KennethSwauger · Moderator

About

Username
KennethSwauger
Joined
Visits
10,223
Last Active
Roles
Unregistered / Not Logged In, Registered, Users Awaiting Email Confirmation, (COPPA) Users Awaiting Moderation, Super Moderators, Administrators, Moderators, Banned, Polk Employee, LSi Focus Group 1, LSi Focus Group 2, Better Club Polk, Council
Points
2,742
Posts
7,518
Badges
42

Activity

  • learni43
    Can someone please contact me about my soundbar it suddenly stopped working.My name is Tyson and i can be reached at 678-668-3042, or by email [email protected]
    ·
    January 13
  • KennethSwauger
    KennethSwauger earned the 1,500 Likes badge.
    You received 1,500 Likes. You must be a source of inspiration for the community.
    January 11
  • dbrause
    Hello Kenneth. I have the Magnifi Max SR.
    I have been having issues with surround content causing crackling and popping in the surround speakers and occasionally the subwoofer. The sub even pops when I have the movie paused, but this is very rare. I have tried the hdmi ARC with two different cables as well as the optical cable. My first thought was that there may be interference from other wireless devices but the "pops" happen at the same points in every scene I test with which leads me to believe that something must be going wrong during the Digital to Analog conversion.
    Please note that simply playibg music via BT on all speakers seems to work flawlessly.
    I am on firmware v132.

    Is this a known issue or could I have a defective unit?
    ·
    December 2020
    • KennethSwauger
      KennethSwauger
      Hello,
      It would be best if you sent this information to: [email protected] he might not reply until the early part of next week. But he is a good source of help.
      Cheers, Ken
  • MikeW403
    Hi Kenneth.
    I've just posted a comment on the forum and noticed that you had commented on similar posts recently. This is my issue: New Polk Magnifi Mini (bought 17th. November 2020) working well as a soundbar connected to Samsung Smart TV via HDMI. I set it up for Chromecasting: Google Home App and my home wifi network all 'worked' and I was able to use Spotify and listen to music. Now, no wifi light showing. Google Home won't connect. Google Home support have worked with me and I've re-set the router, the soundbar, the phone, re-installed the app and tried many times to get chromecast back, but nothing seems to work.
    Do you have any further suggestions please?
    MikeW403
    ·
    December 2020
  • aafii
    hello Kenneth

    I am from Pakistan, have a Polk Psw505 subwoofer which no longer powers on continuously.
    have reached out to Polk support and they have not been helpful, stating that the device is out of warranty and to order a new amp.

    I am technically sound so probably I can troubleshoot.
    any help would be appreciated or a schematic would be very helpful.

    best regards
    ·
    November 2020
    • KennethSwauger
      KennethSwauger
      I will send you the amp's schematic.
    • aafii
      aafii
      Just following up if you had the chance to send me the schematics
    • KennethSwauger
      KennethSwauger
      Hello,
      Yes, I sent you an email message with the schematic this previous Monday.
    • aafii
      aafii
      Didn’t get anything.
      Could you please resend .
      Just to confirm email is [email protected]

      Thanks again
    • aafii
      aafii
      What email address would it be coming from?
    • KennethSwauger
      KennethSwauger
      from [email protected]
      I'll send it again.
    • cheng
      cheng
      I need schematic too Thanks
    • aafii
      aafii
      Hey ken, nothing so far.
      Did u get a chance to send?
    • KennethSwauger
      KennethSwauger
      I've sent it twice, something's blocking it. Do you have another email address I could use?
    • aafii
      aafii
    • KennethSwauger
      KennethSwauger
      Sent...
    • aafii
      aafii
      Thank you, got it
    • aafii
      aafii
      Missing pages,
      Drawing SH0292 missing page 2 and 3
      Sh0302 missing page 3
      And sh0262 missing page 2 and page 3
    • KennethSwauger
      KennethSwauger
      I believe those two pages are a bill of materials listing, not part of the schematic drawing.
  • aafii

    Looking for schematics for a POLK PSW505 subwoofer
    ·
    December 2020
Avatar

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Badges

1,500 Likes250 LOLs1,000 Likes100 Agrees500 Likes100 Insightfuls100 LOLs50 Answers250 Likes5 Agrees25 Agrees5,000 Comments5 Insightfuls25 Insightfuls5 LOLs25 LOLs5 Likes25 Likes100 Likes25 Answers5 AnswersFirst AnswerPhotogenicName DropperFirst Comment10 Comments100 Comments500 Comments1,000 Comments2,500 CommentsCombo BreakerFirst AnniversarySecond AnniversaryThird AnniversaryFourth AnniversaryFifth AnniversarySixth AnniversarySeventh AnniversaryEighth AnniversaryNinth AnniversaryTenth AnniversaryAncient Membership