Backert Labs Rhumba 1.1 demo: Logistics

The Rhumba is on its way back to Backert for a once over.

I have had issues with all of them BUT I have had better luck in general with fedEx vs ups or usps

Everything I have bought/karma'd from John has been very well packaged.

erniejade wrote: »

I have had issues with all of them BUT I have had better luck in general with fedEx vs ups or usps

You had issues with pack Mules and 2 Kids and a big wheel ? Good to know you had better luck, in general, with FedEx. LMAO !!

Just bustin' John's chops a bit, I'm sure he packed it like it was his own private parts inside the box.

Hope you have some blue tac under the jar, you guys are primed and pumped for another big one out there.

Blue tac for blue balls in a jar....yeah, makes sense.

Andy's on the ball as usual. How about having the big dogs sign the back for the man, we audiophiles get off on these things.

Hows about an update on this....is it back in the rig yet ?

Just wondering too if Andy has a beater Rhumba laying around, if there is such a thing, that might find it's way back around Chicago. Never hurts to ask, right ?

Hey Polkies,

First and foremost I have to give the highest of praises to all at Backert Labs for being an outstanding company. We have been in constant contact and they are a real pleasure to deal with.

After putting my Rhumba on the bench and running several different tests trying to recreate my situation they concluded that there was actually nothing wrong with the unit. I am sure they would be willing to go into a little more detail on the tests that they performed. We talked several differnt times about how I had it set up, cabling used and possible interferences and they were not able to recreate the noise that was happening in my system. Hopefully it was some passing bad audio juju I had. I think I will burn some sage just to make sure.

In the end, Bob and Andy offered to put all new guts into my old chassis and send it back and see if that fixes the issue. They also offered to burn in the unit, but I declined for two reasons. First, I felt that it would be a better way to get to know the Rhumba as a whole and second, I thought that it would be fun to give updates on the sound throughout the burn in process as there never was a chance to do that with one set of ears with the demo.

Thanks again Bob and Andy! I greatly appreciate your hard work and dedication.

That's a heck of an offer from BL's man, to replace all the guts ? You won't find that too often in audio.

Good guys they are, all of them. Can't say enough good things about the company or people who run it and work behind the curtain. Anyone looking for a tubed pre needs to put this company on their radar if not at the top of their list.

No problem here.

Picked up the Rhumba from FedEx today and all is right in my world again. It even had that brand spanking new electronics smell that is quite alluring.

Straight out of the box the sound coming from the unit after the tubes warmed up is very engaging and I have not stopped listening for a couple of hours now. The sound stage is definitely not as wide or deep as I remember, but I know it will open up as time goes on. I have kept notes on certain songs and will keep referring to these songs as the Rhumba racks up the hours to see how the sound develops.
This is very exciting for me as I have never owned such a nice unit that is brand new and I am looking forward to the burn in process.

Also, a HUGE THANKS to Andy, Bob and Gary at Backert!!!!! They are great people to deal with and have gone way out of their way to make me, a lucky customer, happy! You guys are the best.

Now, back to my happy place,

Brian