Looking forward to L800 but have concerns, what are your thoughts?

BrettT1

Haven’t been on for a while, but must comment. 6k a pair and still need a sub. I’m old school

marvda1

boy, are you going to get nitpicked on correct placement.

mpitogo2

Ummm am I in trouble here? My account got changed and I have a long, secure password and I am unable to change my password...I had a device logged in and now it’s gone?. I’m not getting a password reset e-mail.

Emlyn

You're not alone. I changed my password by saying I forgot it. Email worked in my case.

mpitogo2

@DSkip what are your impressions? DM if you can’t post.

Also my account getting changed by an administrator and needing to reset my password and the password reset not working looks very suspicious.

Nightfall

Same happened to me, forced password change.

motorhead43026

Same here, can you see this post.

Nightfall

Yep

pitogo

Wow this is so weird, I used an alternate email and I was able to reset my password. It brought up an account I registered back in 2010...I was not getting any e-mail for the password reset of the main e-mail I was using. I tried 5 times no e-mail so maybe I was not using the correct one.

So I know the password reset is pretty quick.

Yikes so now I have 3 accounts. Let me delete mpitogo2...

pitogo

@motorhead43026 yes

pitdogg2

mpitogo2 wrote: »

Ummm am I in trouble here? My account got changed and I have a long, secure password and I am unable to change my password...I had a device logged in and now it’s gone?. I’m not getting a password reset e-mail.

I got that as well, I'm wondering why an administrator felt the need to change stuff?

pitdogg2

DSkip wrote: »

So I’m getting reports from the NYAS. The issues I was experiencing here that the rep told me was by design are being reported by others. This is from two sources.

Well the plot thickens. I'm disappointed the rep was not there for us to talk to. I for one would have been interested in hearing his take on them and ask questions on the design.

mpitogo

ignore those other two, @mpitogo2 and @pitogo my issue resolved. Friggen junk filter.

Anyway @DSkip Ok I read through the dskip feast.

SIHAB

"the dskip feast"

Sure sounded like it!

interesting.

mpitogo

Oh for heaven’s sake they gave me two rights, the guys unpacked it and every thing. So the SDA effect was not happening like i remembered from hearing the demos. I didn’t want to say anything until i had more time.

They delivery guys unpakced the first one they said this is the “right” ok good, they brought in second and placed it. Then had me sign off on the delivey. let this be a lesson to new buyers inspect not only for damage but for Left and Right!

Emlyn

mpitogo wrote: »

Oh for heaven’s sake they gave me two rights, the guys unpacked it and every thing.

I knew that would happen to someone eventually given one of the dealer demos was done with two of the same side. They should strap them together in pairs or something!

mpitogo

How can you tell which is which? Is in A and B?

Emlyn

It's the "Legend L800 RC Brown" with RC meaning right channel. It should be made more obvious because someone pulling boxes out of the warehouse and tossing them on the delivery truck won't know the difference unless they're trained.

Hope someone else didn't get two lefts.

mpitogo

OK it took me a couple of seconds to find it more than it should and it’s so small. If you ask me RIGHT and LEFT should be the largest and in BOLD especially considering these are sold only as pairs! otherwise it is defective!

nooshinjohn

I wonder if they did the same thing at Skip’s place...

Mike Reeter

mpitogo wrote: »

OK it too me a couple of seconds to find it more than it should and it’s so small. If you ask me RIGHT and LEFT should be the largest and in BOLD especially considering these are sold only as pairs! otherwise it is defective!

The Original SDA cartons were CLEARLY marked Left & Right. So simple, even a Cave Man could see it.

mpitogo

I already called it in. They will come back and swap.

pglbook

mpitogo wrote: »

OK it too me a couple of seconds to find it more than it should and it’s so small. If you ask me RIGHT and LEFT should be the largest and in BOLD especially considering these are sold only as pairs! otherwise it is defective!

Sorry to hear that and hope you get it resolved soon. I am sure it is very frustrating.

I agree the boxes should be marked better. Quality control should also be improved. Someone should have checked to make sure a L and R pair were being sent before they were shipped.

mpitogo

Well there goes the weekend but it’s fine since I will be mostly out any way. Watching the Christmas Spectacular at Radio City today and another concert tomorrow.

nooshinjohn

DSkip wrote: »

nooshinjohn wrote: »

I wonder if they did the same thing at Skip’s place...

Seriously? Just accept it already.

.

Why does it bother you so much that I (and others) are lookin for possible reasons for the L800’s to have had performance issues rather than accept your proclamation of them being six thousand dollar piles of horseshit?

Emlyn

It appears Polk is now selling the L800s direct from its website. As well as the rest of the Legend line speakers. At least they load on the cart...

https://www.polkaudio.com/products/l800

nooshinjohn

No Skip, I am absolutely NOT looking to blame you. I am simply trying to figure out how a team of dedicated engineers led by a guy who was there from the beginning could not hear what you guys are describing and solve it before launching a six thousand dollar pair of speakers. Either collectively, they have hearing deficiencies or something else is going on.

I am looking at the latter because in my mind I find it hard to believe people who design speakers for a living would miss this and then try to pass it off as being acceptable.

Emlyn

There seems to be some confusion about the labeling even on Polk's product page for the L800. Scroll down to see the back panel here...

https://www.polkaudio.com/products/l800

...and the speaker panel is stamped "Left" but the code says L800 RC for right channel.

The product images up top on the page correctly show the back panel label as "Left" speaker and the code L800 LC.

Funny stuff, unless one buys a pair that's wired wrong internally or delivered wrong.

nooshinjohn

I bet there will be all kinds of wiring and labeling issues, especially early on.

mpitogo

you know what they are labeled as dskip says.