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Hey Ryan, I know I don't speak for everyone here but, seriously, don't feel like you gotta defend Polk Audio. We are, admittedly, a very small market segment and while our dollars don't mean a hill of beans, our enthusiasm and support for Polk Audio is what brings value.

Some folks here really seem to like to twist the screws for whatever personal agenda they have and that's sad but it's no different than any other audio forum. Still, it takes all kinds, ya know?

But as a business, Polk has to do what keeps the lights on.

Some of us may disagree with it, some of us might not like it but realize it's necessary and some of us agree. How we express that matters and some lack the tact for it.

But please realize that you don't need to apologize, you have a tough job here corralling the natives but at the same time, the efforts are appreciated. While you do have a direct line to Polk higher ups that we do not, nobody is going to blame you if they misinterpret the messages. Especially since they could easily have their own direct access if they wanted.

I don't know how long you have been with Polk Audio but many of us here knew and spoke with Polk Audio top brass on a regular basis before they all started retiring. Often times, they themselves reached out to us. Several were involved with the forum too. But, things change. It is palpable but at the same time, we're all glad that Polk Audio is around and survived the Massimo debacle.

So don't take the laments of us old timers who miss those glory days of the forums as belligerent complaining. It's a tumultuous time for Polk Audio and the audio markets in general and for those of us who remember the fun and prosperous days, the current situations are kinda saddening.

We do, very much, appreciate the insights you are able to share and we do appreciate the communication chain that gets us heard even if we don't say it often. So please don't apologize for what we all understand and don't take the open honesty as hostility. It's just a bunch of people who enjoyed a very candid relationship with Polk Audio in general just being as candid as they are used to. If nobody talked to you candidly or nobody challenged you, it'd be a sign of a lack of respect. Because people treat you like one of the gang, the candor and honesty is a sign of respect.