Command Bar not updating
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I'll send a reminder.
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I am having the same issues with the updates and ARC,HDMI/CEC. Please add me to the contact list.
Much appreciated! -
Will do...
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KennethSwauger wrote: »I'll send a reminder.
All good , thanks for connecting us -
Since the issue seems to be still ongoing after a few months, is there a known root cause for it? Concerned that even though the issue was resolved for me with the replacement bar Kim very kindly sent me, the issue is going to come back at some point and brick this sound bar also.
Thank you. -
After a couple of months of use my Polk Commander soundbar is also unable to connect to the TV with the same symptoms as above so I would appreciate being included in the contact list.
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Will do...
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I am having the same issues with the updates and ARC,HDMI/CEC. And the orange ring keeps on going. Please add me to the contact list. I'm in India.
Thank you.
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Will do..
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Having same issue with, however this is being resolved for people I would appreciate being includedI listen to things on many different devices, and I create things for pondSoup LLC
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Send an email to: Kim.Jasper@soundunited.com and explain what's going on.
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"Dear Kim,
My Polk Command Soundbar system does not pair with Alexa despite repeated, varied attempts. This particular unit is in my children's playroom. They incessantly yell "ALEXA PLAY 'NARWAL EATING A BAGEL'" at the unit, sometimes for hours. Both have speech impediments which makes it that much more annoying. Can you please help me? I'm digging a deep hole in my backyard, not sure yet if it is for the soundbar, or my kids."
Something like that?I listen to things on many different devices, and I create things for pondSoup LLC -
That sounds fine, I'm sure he'll know where to begin to solve the problem.
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so, my command bar is making a beeping sound, almost like the tone from the emergency broadcast system, same tone and deration of beep. seems to not be updating, i tried the subwoofer unplug and reset, didn't seem to help, some days it goes off once or twice, others its every 10 minutes. this happens whether or not I'm attached to Alexa. is this the same issue?
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It would probably be best to send a description of this issue to: Kim.Jasper@soundunited.com and he'll be able to figure out the best solution.
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