Parasound HCA-1206, Velodyne DPS-12, Vintage Stereo system

GEBBY44

I don't like to throw around accusations, but Steve does have a great point. The seller's lack of a rating and the lack of more photos before it was sold seems like this could have been a shakedown from the beginning. Let us know of any updates when you get them.

steveinaz

Well, it's easy to say "sorry man, maybe I shoulda packed it better, huh?" or some other lame-**** excuse. Meanwhile he's got you fighting the alligators at UPS--yeah good luck with that. That's the sellers responsibility either way. Would he want something shipped to him packed that way? That's rediculous.

I might have been born at night, but I wasn't born LAST night.

steveinaz

At any rate, sorry that had to happen to you man, that's just wrong.

Norm Apter

Steve, you may very well be right. As far as I could tell, there was no mention of any dents in the original product description. Only some scratches in the right corner of the faceplate that you would have to look closely to detect. The dents by the seller are not mentioned until the exchange of PMs. This might be considered less than honest.

What I found most disconcerting about the seller's thinking is found in the following quote:

disneyjoe7 wrote: »

Not sure what to tell you that hasn't been said. I DID want to do this locally, but there were no takers, I guess we both learned.

To me this is saying, "Well, too bad about what happened. Deal with it."
as if to suggest that there was some sort of caveat emptor, something which was neither expressed originally nor is part of general protocol on the CP Flea Market. I have to agree with the others that, given everything, the seller should immediately issue the buyer a full refund and deal with UPS on his own.

steveinaz

Exactly, he's re-directing blame--a sign of dishonesty. This deal reeks of it. Even if the amp was pristine when it left his place, it would have been destroyed the way he packed it.

Lesson learned fellas---INSIST on good pictures, all the way around the equipment. Grainy/dimly lit pics are an old ebay trick that people still use today.

shadowofnight

steveinaz wrote: »

Took out insurance knowing all of the above would happen

Insurance only valued at 400.... " Good news is that I did insure it for $400 with UPS "



Sale price at top of the thread was for more then 400. Basically seller should refund price sold for....and then the seller should collect the 400 from UPS IF they even honor the insurance....the seller felt it was only worth 400.



Now of course Steve will have to arrange to have the carcass shipped back to the seller ( Actually I had a damaged subwoofer enclosure ...just cut 1" thick MDF panels...it was not assembled..and only 1 pound shy of Fed Ex's maximum weight. Fed Ex picked up the damaged unit from my house and the vendor shipped a new one...I paid nothing to get the damaged unit from my house. I have no idea what UPS will do in this instance )

Serendipity

Damn, I know exactly what it's like to buy something and have it arrive damaged.

treitz3

Steve and MikeC78, upon further review......

....Nail, hit, head. That's exactly what happened. It's in the original photo, no doubt. What a F'n shame! Sorry to hear about this Steve. :mad:

Serendipity

treitz3 wrote: »

Steve, upon further review......

....Nail, hit, head. That's exactly what happened. It's in the original photo, no doubt. What a F'n shame! Sorry to hear about this Steve. :mad:

I was thinking that too, as it appears that the right side is bent in the original pic.

Serendipity

BTW, What happens when the amp is powered on? Does it go into protect mode?

steveinaz

I think the amp took more damage in shipment though....

Serendipity

steveinaz wrote: »

I think the amp took more damage in shipment though....

It may have, but IMO it seems like there was already damage to begin with.

I may be wrong though...

Shicks18

Either way he sold a faulty product or did a piss-poor packing job. By the looks of it, he did both!
He needs to give a full refund no questions asked.

Serendipity

Shicks18 wrote: »

Either way he sold a faulty product or did a piss-poor packing job. By the looks of it, he did both!
He needs to give a full refund no questions asked.

I wish when I got scammed I got a refund

ben62670

Do not throw away any of the original packing I did, and I lost:mad:

disneyjoe7

Ok a couple of things sorry about the dark pictures on a Laptop LCD screen they don't look bad, but on a CRT screen they are dark.

Looking at the original picture I agree that the upper right corner is slightly dented. But looking at that photo the front handles don't show any marks of stress. So what happened is that the amp front handles took the blows causing the heavy transformer which sits in the front half of amp to bend to chassis so that the front feet don't sit right. So no I don't feel the original picture was a mis-reported to the amp condition, but it wasn't packed right for shipping. Theres also so damage to back handle which was hit also, and the heatsink also damaged by this shipment. Where the front face was damaged also by the corners the bends.

Serendipity

So what's wrong with it electronically?

disneyjoe7

appadv wrote: »

So what's wrong with it electronically?

There's 6 channels, channel 2 is dead given a bad noise, not sure if that was an old problem or a new problem because of the ship issue. For the record the Dylan the seller said all the channels where working before.

George Grand

Thanks for turning us onto this shyster.

The only person that can file a claim at UPS is the shipper.

F1nut

The seller needs to refund the buyer's money in full, period.

dylanblada

So much wrong here, I'm not sure where to start.
I NEVER said the amp was in perfect condition, I mentioned a bit of damage on the front. If somewone was not satisfied with the pictures, I would have happily posted more. I was selling many things at the time (here and elsewhere) and didn't have time to take 20 pictures of every item. The amp worked perfectly when it was sent. I suspect the CH2 issue could just as easily heve been caused by the recipiant's lack of knowledge of such gear. After the initial accusations, I was told that the amp doesn't work at alll and only buzzed when plugged in. Any fool knows that most of the time, those issues are caused by improper grounding. Use of a cheater plug (as per my and Parasound's recommendation) solved this problem, then the accuations flew again.

The rep at UPS told me that the packing job would be fine and slapped many "Heavy Box" stickers all over it. Another thing, if any of you fine, educated, or at the very least informed people (especially the recipiants) would have seen what computer case that was, you would understand that the box was not for a basic $15, 3 lb. box, it was for a Coolermaster Cosmos, one of the most solidly built computer cases available, which empty, weighs about 40lbs. This box has trasported my complete tower (weighing over 60lbs, and taking up much more space than a typical computer case) without issue. The box was in perfect condition as it left my hands.

I understand the communal nature of sites like ClubPolk, but that doesn't give 3rd parties the right or reason to email me about this issue. I gave disneyjoe my email address to send me pictures and it was given to others without permission. That is unacceptable. That is what PM's are for. I have always been as honest and respectful tone when I could have lied and name-called. This has not been the case with this 3rd party.

I have been on the losing side of a few situations like this and it is never pretty. I guess I knew better that to ship something like this. That is what I meant when mentioning what we learned; it was not an admission of guilt. If I was guilty, I wouldn't even have bothered responding in the first place. Instead, I took the time to promptly respond to many emails and PMs and give the facts and advice the best I could offer. I could have ignored attempts to contact me and "cashed the check" and walked away from my basically meaningless 72 postcount (by the way, I do have much more feedback on several sites not including eBay aswell).

At any rate, I am very tired of repeating myself. I have sent an email claim form to UPS and they "will attempt to reach the buyer within 3 days". I will do what they ask and comply fully with any requests for info. If they will not grant a claim (due to improper handling at the buyer's end), then this issue is over as far as I'm concerned. If they do send me a check, I will happily give it to the buyer (as long as I have the amp, of course). I will not waste any more of anybody's time (mine or yours) on this untill there is news from UPS.

I'm finished.

F1nut

You fail to grasp the simple rules of business.

It has been and will always be the sellers responsibility to make the buyer whole, no matter what.

You need to refund the buyer's money in full, immediately.

ViperZ

dylanblada wrote: »

At any rate, I am very tired of repeating myself. I have sent an email claim form to UPS and they "will attempt to reach the buyer within 3 days". I will do what they ask and comply fully with any requests for info. If they will not grant a claim (due to improper handling at the buyer's end), then this issue is over as far as I'm concerned. If they do send me a check, I will happily give it to the buyer (as long as I have the amp, of course). I will not waste any more of anybody's time (mine or yours) on this untill there is news from UPS.

I'm finished.

Please correct me if I am wrong, but my interpretation of what you are saying is as follows:

1). You do not think that it was your responsibility to pack the amplifier properly (judging by the photos of that destroyed box, that packing job was a joke).

2). You will not give the money back to the seller, because you feel that he mishandled the amplifier. What exactly did he do to create that kind of *physical* damage? Drop it in that ridiculous small box a few times, then jump on it?

3). Even if you will get the money back from UPS, you will not issue the full refund because:
a). YOU insured the amp only for $400 (not the full amount).
b). You expect the buyer to ship the amp back at their own cost (and spend more money to pack it properly)?

Serendipity

So if I understand correctly, there may be a problem with Channel 2 but the other channels work fine?

leroyjr1

The MOB is back.

jtgranby

appadv wrote: »

So if I understand correctly, there may be a problem with Channel 2 but the other channels work fine?

Who cares what is wrong with channel 2. It looks like **** due to the packing of the amp. Lesson learned only buy from people you know or are regular forum members. I will only sell items to the same people. Refund should be sent pronto.

Jim

leroyjr1

jtgranby wrote: »

Lesson learned only buy from people you know or are regular forum members. I will only sell items to the same people. Jim

Thats not fair, Everyone here started off new with no sales

disneyjoe7

jtgranby wrote: »

Who cares what is wrong with channel 2. It looks like **** due to the packing of the amp. Lesson learned only buy from people you know or are regular forum members. I will only sell items to the same people. Refund should be sent pronto.

Jim

Todays lesson. :rolleyes:

jtgranby

leroyjr1 wrote: »

Thats not fair, Everyone here started off new with no sales

Not fair maybe not but at least I know I will get my money and they will be assured they receive the product that was advertised. Plus it really amazes me when people have a recent join date and location in the profile is left empty. Just my rules and this is the USA.

Jim

Serendipity

jtgranby wrote: »

Who cares what is wrong with channel 2.

I guess you've never been scammed before then. When I got scammed out of more than $1,000 and the seller didn't respond, I had to fix it myself. Maybe a loose connection inside the amp?