Having a real problem with flea market buyer guys

PSOVLSK

fishbones wrote: »

Might not feel right, right now, but it will later. Good outcome.

So true.

Way to go PFB. You did the right thing.

nguyendot

polkfarmboy wrote: »

Oh man cody and I were talking and getting the pay pal details and I never thought about this happening.hmm

He has paypal protection and I have nothing

I just got his requested info and never considered this situation

What you need is the balls to stand up and be a man. I see a lot of whining (little kid) and not a lot of action (be a man).

Seriously, step back and look at it from the buyer's point of view. You got all his money and he has a broken product.

Make it right. After 3 pages of people telling you to MAKE IT RIGHT, I don't understand what of those three little words you don't get.

PSOVLSK

polkfarmboy wrote: »

Cody already has been instantly refunded a short while ago

nguyendot wrote: »

Make it right.

He did

dorokusai

There's no need to emasculate the issue, he made up. You don't have to be nice, since that would be weird but keep it Polkie based.

Willow

If he was happy with the unit and it did get damaged he could have brought it in for an estimate, scan it and send you a copy. You would have seen the details and you could have worked something out to cover repairs.

Anyway, you didn't and you sent him a refund. Good on you for taking care of business.

TroyD

...sorry about that.

mdaudioguy

^^^ Try reading beyond the first post/page... It's resolved.

nguyendot

PSOVLSK wrote: »

He did

Good stuff, that's how it should be.

TECHNOKID

polkfarmboy wrote: »

I dont appreciate the kinda tough insensitive comments like STFU or I wont buy from this guy because all it does is make me even more upset than I already am about this whole thing

I would never try to sell ( especially to the high posters) something that was not working because thats suicide if you ask me .I realy dont care about who wont ever buy from me because thats not why I am here at all and I thought many would guess that already

I am not arguing with anyone on here at all ,simply asking what I should do in this situation . If this has tarnished my rep then I guess thats my own fault then

Since its not ok to mention names as I now know I thought if I did not name cody I would get slammed because I recently read a thread here where some other member would not name another in his thread about feeling he had an injustice ,,, he got slammed

I think its crazy why doro would pay for shipping when he has to deal with complaints and doesnt hardly know me at all , especially after saying he was a dk now I feel like a dk

Alot of you guys here have been true gentlemen with very logical neutral responses and I thank you for that

Cody already has been instantly refunded a short while ago

I had to get outa the house and walk around in this freezing cold weather to cool me down . I am still pissed off more than you guys will ever know but you gota do the right thing even if you think its wrong

You did the right thing and I congratulate you for it. It's a pain for now but will bring you good karma soon or later. Nice to see this unfortunate story come to a good ending :cool:

inspiredsports

polkfarmboy wrote: »

I dont appreciate the kinda tough insensitive comments like STFU or I wont buy from this guy because all it does is make me even more upset than I already am about this whole thing

I would never try to sell ( especially to the high posters) something that was not working because thats suicide if you ask me .I realy dont care about who wont ever buy from me because thats not why I am here at all and I thought many would guess that already

I am not arguing with anyone on here at all ,simply asking what I should do in this situation . If this has tarnished my rep then I guess thats my own fault then

Since its not ok to mention names as I now know I thought if I did not name cody I would get slammed because I recently read a thread here where some other member would not name another in his thread about feeling he had an injustice ,,, he got slammed

I think its crazy why doro would pay for shipping when he has to deal with complaints and doesnt hardly know me at all , especially after saying he was a dk now I feel like a dk

Alot of you guys here have been true gentlemen with very logical neutral responses and I thank you for that

Cody already has been instantly refunded a short while ago

I had to get outa the house and walk around in this freezing cold weather to cool me down . I am still pissed off more than you guys will ever know but you gota do the right thing even if you think its wrong

Good for you. By the time I posted you had already ignored so many saying the same thing I figured you needed a good splash in the face (therefore the admittedly harsh STFU) :biggrin:

Now, as you realized with the buyer having PayPal protection, you should have paid for the return postage and issued the refund AFTER you received it back, as someone above said. Next time you'll be a pro at this.

leroyjr1

I would never give a refund for a item I didn't examine myself. To many scammers out there. I would've paid for return shipping and had a look first.

steveinaz

Disregard, looks like its been dealt with properly.

TECHNOKID

leroyjr1 wrote: »

I would never give a refund for a item I didn't examine myself. To many scammers out there. I would've paid for return shipping and had a look first.

That is a learning curve for PFB. This situation was stressfull for him and he took care of it in the best interest of the buyer. It is not too late for him to get the gear back and of course this is a learning curve for him.

TECHNOKID

steveinaz wrote: »

Polkfarmboy
A refund is in order. Obviously something has happened to the gear in transit--you as the seller take a risk anytime you ship something. Do the right thing and refund him. Why should he as a buyer, have to take the hit?

That has been done already, buyer was fully refunded his money (post# 55)

shack

leroyjr1 wrote:

I would never give a refund for a item I didn't examine myself. To many scammers out there. I would've paid for return shipping and had a look first.

Generally I would agree. But at CP it should be a little different. THIS VERY TYPE of issue is why some of us that have been around for awhile take what goes on in the FM so seriously. Some of us have been taken to task because we have been protective of the FM and what goes on there. IMO it should not just be a place to sell stuff and make big profits...where buyer beware is the rule of thumb...where scams abound. We have tried to set it apart and make it a place you can trust to get a fair (or better) deal and a safe transaction.

TECHNOKID

shack wrote: »

Generally I would agree. But at CP it should be a little different. THIS VERY TYPE of issue is why some of us that have been around for awhile take what goes on in the FM so seriously. Some of us have been taken to task because we have been protective of the FM and what goes on there. IMO it should not just be a place to sell stuff and make big profits...where buyer beware is the rule of thumb...where scams abound. We have tried to set it apart and make it a place you can trust to get a fair (or better) deal and a safe transaction.

Regardless, it is always a wise move to get your gear back before proceeding for a refund (unless the price was so low that it is not economically viable)

shack

TECHNOKID wrote:

Regardless, it is always a wise move to get your gear back before proceeding for a refund (unless the price was so low that it is not economically viable)

I have sent gear out before ever receiving payment when selling...and have been afforded the same treatment on a purchase. To someone I trust, a refund would be handled the same way. THAT is what the CPFM used to be about.

TECHNOKID

To someone I trust, a refund would be handled the same way.

Of course when considering the magic words in red.

shack

TECHNOKID wrote:

Of course when considering the magic words in red.

And that IS the point. If you can't trust them...they don't have any business using the CPFM.

leroyjr1

TECHNOKID wrote: »

Regardless, it is always a wise move to get your gear back before proceeding for a refund (unless the price was so low that it is not economically viable)

Club Polk, craigslist, and eBay all get treated the same with me unless I personally know you. I sold a pair of peerless tweets to a club Polk member last year. After a week he claims the tweeters didn't work. I said ok ship them back and I'll refund your money he never did. He later claimed he tried to solder them and may have messed them up. He obviously thought he could get over on me but I wasn't born yesterday.

DarqueKnight

F1nut wrote: »

You can forget about filing a shipping damage claim as there is no visible damage to the unit it will be denied outright.

Polkfarmboy,

I have had items damaged in shipping by FedEx and UPS where the damage was not visually apparent. In all cases an inspection was required by a claims agent and I had to furnish a repair estimate. There was even a box to check on the FedEx and UPS claim's forms for "hidden damage". A lot probably depends on the claims agent you get, but I have never had a damage claim refused, even for hidden damage.

A couple of examples that come to mind are a saxophone that had the bell slightly bent off-center which caused the keys to be slightly misadjusted and a CD player with a crack in a circuit board.

You should start the claims process prior to having the item shipped back to you and explain that this is an electronic item with hidden damage. In my experience, sometimes the carrier asked to inspect the item at the receiver's end and sometimes they asked to inspect the item once it was returned to me.

heiney9

I have bought and sold several things in our FM and never had an issue that wasn't immediately taken care of!

Just recently a member offered to send me a piece of gear he wasn;t using, on his own dime, for me to try out. Initially it was just so I could get the "flavor" of the piece but it looks like we might make a deal on it.

That is EXACTLY why I love this place. I have sooooo many good deals, free deals, demo's from people here. I don't at all agree with Leroy's statement of treating everyone here in the FM like Craigslist or Ebay. Probably why I've steered clear of any of his sales.

H9

shack

heiney9 wrote:

That is EXACTLY why I love this place. I have sooooo many good deals, free deals, demo's from people here. I don't at all agree with Leroy's statement of treating everyone here in the FM like Craigslist or Ebay.

The day the Club Polk FM becomes just like craigslist or ebay is the last day I ever use it.

heiney9

I will say common sense prevails..........if anyone is new here and you decide to do business with them, then it can be a little higher risk. What I mean by new is not only when they joined but how much they participate. I have no problem buying/selling with a 6 month member if they are active and have a certain level of productive participation (ie; not trolling or causing trouble or being young and dumb).

There are certain mid-term members I would hesitate to do business with based on prior poor/bad acts or just an overall general vibe based on their on-line persona (not talking about the non-stop trolls). These are all decent contributors whose POV and attitude don't align with mine.

H9

cnh

shack wrote: »

And that IS the point. If you can't trust them...they don't have any business using the CPFM.

I completely agree and I've bought several things on the FM (on that note--some of you need to provide feedback for the 'buyer'--yours truly, even as we provide feedback for you, the seller) in good faith sending checks and asking the seller to just send the goods when they cleared the check--no problems with anyone I dealt with. And nothing has been DOA. In fact most people double box, use extra packing materials and bubble wrap, etc.

And that is what makes the Polk FM, when it is meeting its Traditionally High Standards, one of the safest and most honest places to transact your purchases and sales.

This thread itself, has now become an example of exactly HOW we keep this in order.

So congrats to PFB for doing the right thing. And to everyone who has participated in the FM, past and present.

cnh

snow

First off Kudos to the OP for doing the right thing. Secondly even on Ebay the buyer has the right to ask for a refund irregardless of whether or not the item was working perfectly when it left the sellers hands, it is the sellers responsibility to ensure that it both looks and works as described when it arrives, this was damaged during transit this is not the buyers fault.

I had a pre/pro sent to me once COD it arived in the original box without a mark on it looked perfect but would not fire up other than to give an error message, I contacted the seller explained what happened he told me to take it my local shop for repair, I did and it was a simple fix one of the connecting ribbons had came loose during shipping which it turns out was a common thing with this model, we split the cost to repair and everyone was happy.

I sold a receiver a while back to a fellow on Ebay he was happy as a pig in poo when he got it we had several email exchanges about how nice it was and good it sounded, 67 days after he had received it he said there were issues with it and he wanted a full refund, I explained to him that it didndt come with a lifetime warranty but if it had of failed in the first 30 days I would have paid for any repairs needed, it was over 30 years old things happen to 30 year old gear and I am not responsible nor could I forseee this.

Things happen how we handle those things is what makes CP stand out from the rest.



REGARDS SNOW

leroyjr1

heiney9 wrote: »

I don't at all agree with Leroy's statement of treating everyone here in the FM like Craigslist or Ebay. Probably why I've steered clear of any of his sales.

Everyone has there own opinion on whats safe and who is safe to buy from. Don't forget Larry's problem with an established Polkie not paying up or Snow having to pay a established polkies Debt last year.


I could care less if you buy from me or not, but I'd take my gear over yours anyday.

sda2mike

page 2 the problem was fixed...i will continue to use FM..this community rocks! as H9 stated, use common sense!

mike

heiney9

leroyjr1 wrote:

but I'd take my gear over yours anyday.

Don't be bitter just because you rub me the wrong way. When did you hear my crappy gear to make that obviously INFLAMMATORY statement? I bet you threw sand when playing in the sandbox at those that didn't agree with you :rolleyes: Plus, it has nothing to do with this thread. Just taking a jab because you feel it's warranted. :rolleyes:

H9

potee

Never sold anything on line, and if I do today I've learned the right way to do it. I'll also try here first as I really believe that 99% of the folks on CP are upright people. So some good has come from the problem discussed on this thread.

PoTee