Having a real problem with flea market buyer guys

24

Comments

  • shack
    shack Posts: 11,154
    edited January 2011
    No one is shafting you. Are you accusing him of lying? If not then it is simple. He bought it from you. It doesn't work as advertised. It's not his fault. It is the responsibilty of the seller to make it right.
    "Just because you’re offended doesn’t mean you’re right." - Ricky Gervais

    "For those who believe, no proof is necessary. For those who don't believe, no proof is possible." - Stuart Chase

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  • polkfarmboy
    polkfarmboy Posts: 5,703
    edited January 2011
    You know everyones goes on about looking after each other but I find myself annoyed by people being rude to me or other things like the MOD deleating my threads instead of just the abusive posters and ignoring my pm's and questions so I dont experiance alot of the polk spirit

    I generally post my audio questions

    Only reason I named cody was to be honest and share the prob

    Well thanks for baring me from the flea market d
  • dorokusai
    dorokusai Posts: 25,577
    edited January 2011
    I realize that you're upset Polkfarmboy, as no one wants a deal to go south. It sucks, plain and simple.

    The lines of communication seem to have been clear and up until now, in a public thread, that you chose to post.

    Why don't you simply refund the money, get the item back and see what choices you have to get it fixed. Is it out of warranty?

    I'll even cover the shipping back to you, so all you're out is the initial cost. If you choose to work with me instead of calling me a dick in your original response, I may be able to do something for you between Pioneer. I'm not promising anything but will help if I can.

    Do you think you're the only one this has happened to? Far from it. Try handling this issue with an overseas buyer. You got it easy at this point.

    Take a deep breath and move on from the issue.

    As far as your deletion issues go, I have no idea, wasn't me since I don't really do that anymore. There's like 20 Polk mods FYI. Complain to higher ups for those issues. I deleted/ignored your PM to me since I didn't know what you were talking about....I get 20-30 a day dude, sorry I didn't feel like holding your hand that day.
    CTC BBQ Amplifier, Sonic Frontiers Line3 Pre-Amplifier and Wadia 581 SACD player. Speakers? Always changing but for now, Mission Argonauts I picked up for $50 bucks, mint.
  • inspiredsports
    inspiredsports Posts: 5,501
    edited January 2011
    This is the classic, "you ask for advice and then argue with the advice you get" thread.

    I can see by your responses that you don't want to hear it, but you simply need to take it back and refund all costs to the buyer if that is what he/she wants.

    So now it's time to STFU and perform.
    VTL ST50 w/mods / RCA6L6GC / TlfnknECC801S
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  • indyhawg
    indyhawg Posts: 1,642
    edited January 2011
    I agree with what everyone else is saying, I would refund the money. Hopefully, you can file a claim with the shipping company.
  • nooshinjohn
    nooshinjohn Posts: 25,391
    edited January 2011
    This is nothing to do with you as a mod

    I am having a discussion with members here but while I sort this out why dont you go ahead and bar me anyways because I have no intentions of using the flea market

    Your tone does not make the situation clear

    The attitude displayed in this post is not making things simply go away. Far from it, as you are digging a hole so deep that your reputation here will not recover from for a very long time, if ever. I know I would never have any type of transaction with you after this episode. It sucks that the only recourse you have is to refund the money on this one, but that's life sometimes. Just do the honorable thing PFB...
    The Gear... Carver "Statement" Mono-blocks, Mcintosh C2300 Arcam AVR20, Oppo UDP-203 4K Blu-ray player, Sony XBR70x850B 4k, Polk Audio Legend L800 with height modules, L400 Center Channel Polk audio AB800 "in-wall" surrounds. Marantz MM7025 stereo amp. Simaudio Moon 680d DSD

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  • madmax
    madmax Posts: 12,434
    edited January 2011
    I had a problem with some speakers I sold, someone wasn't happy. I refunded his $$ but that was my decision. I figured with all the stuff I buy and sell it could be looked at as the cost of doing business, getting deals and giving deals. I might have just as easily given the items to him anyway. Thats the difference between the forum and ebay. No doubt you would make up the loss on the next deal anyway.
    Vinyl, the final frontier...

    Avantgarde horns, 300b tubes, thats the kinda crap I want... :D
  • grimmace19
    grimmace19 Posts: 1,429
    edited January 2011
    F1nut wrote: »
    You can forget about filing a shipping damage claim as there is no visible damage to the unit it will be denied outright.

    Exactly, just look at what Mole' and I went through a few months back and even then there WAS visible damage to the speakers.

    Refunds suck but as I learned the hard way, double box all electronics or the shipping insurance doesn't cover anything.
  • mrbigbluelight
    mrbigbluelight Posts: 9,712
    edited January 2011
    Refund.

    PFB, nobody's out to shaft you, IMO. I think that thought might be affecting your judgement.
    Sal Palooza
  • treitz3
    treitz3 Posts: 19,004
    edited January 2011
    Well, I will say this....I know who I will not be buying from in the FM.
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
  • heiney9
    heiney9 Posts: 25,165
    edited January 2011
    F1nut wrote: »
    You can forget about filing a shipping damage claim as there is no visible damage to the unit it will be denied outright.

    Yep this happened to me when shipping a cdp on Audiogon. I took it back immediately and refunded the buyers money. I still have the inoperable cdp here in a closet. Not worth sourcing parts for. $150 which was on me as the seller. UPS inspected the unit and denied the claim based on "no visible" damage. I ran it up the flag pole and never got anywhere.

    I know full well it was jostled around during shipping, but what could I do?

    As a seller you take on certain responsibilities.

    H9
    "Appreciation of audio is a completely subjective human experience. Measurements can provide a measure of insight, but are no substitute for human judgment. Why are we looking to reduce a subjective experience to objective criteria anyway? The subtleties of music and audio reproduction are for those who appreciate it. Differentiation by numbers is for those who do not".--Nelson Pass Pass Labs XA25 | EE Avant Pre | EE Mini Max Supreme DAC | MIT Shotgun S1 | Pangea AC14SE MKII | Legend L600 | BlueSound Node 3 - Tubes add soul!
  • fishbones
    fishbones Posts: 947
    edited January 2011
    Sorry it's happening to both of you. Electronics are sensitive and I have been told from shipping companies (good ones) that if it cannot take a fall from chest-high without getting damaged - it needs to be packed better. When loading/unloading items in warehouses, they physically toss them to each other (per them). It doesn't matter if you put fragile stickers all over it they told me, honestly the stickers are only for the consumer's comfort, all boxes get treated the same way. My jaw was hanging open in disbelief, but I was glad they were being honest with me.

    To the OP, trashing another member's name on here, especially before you have even worked out anything, is tacky and low. The fact that you haven't even offered an apology for that, even after well-respected members told you it was wrong, is beyond me. If you haven't seen the light by now with all the responses you've gotten, then the only purpose of your thread was to slander another member in public, not to get an opinion. Do what's right and move on from there dude, before it gets worse.
    ..... ><////(*>
  • schwarcw
    schwarcw Posts: 7,335
    edited January 2011
    Polkfarmboy,

    Refund his money. Did you see a pattern here? Nobody that offered you advice is a troll, everyone with advice is a long term member of Club Polk. We all have been in your situation, and have refunded the money. That's what Club Polk is all about. Everybody here has and would refund the money in your situation period. You can either do the right thing or no one here will ever recognize you as a true member. It's your choice, do the right thing and refund his money. I'm sorry if this transaction did not work out to your satisfaction.
    Carl

  • halo71
    halo71 Posts: 4,602
    edited January 2011
    I agree, refund him.

    Very bad form to bring it out this way and not deal with it privately! :rolleyes:
    --Gary--
    Onkyo Integra M504, Bottlehead Foreplay III, Denon SACD, Thiel CS2.3, NHT VT-2, VT-3 and Evolution T6, Infinity RSIIIa, SDA1C and a few dozen other speakers around the house I change in and out.
  • codyc1ark
    codyc1ark Posts: 2,532
    edited January 2011
    dorokusai wrote: »
    I'll even cover the shipping back to you, so all you're out is the initial cost.

    I have already offered to do that, I'm trying to show PFB that I'm not here to take advantage of him. But after this mudslinging, I don't know if I should.

    Here is the packaging it arrived in, may have broken one peice of foam when pulling it out.

    What I'm getting at here, and the only reason I'm posting again, is that it very well may have been damaged in shipping, at no fault to PFB.
  • leroyjr1
    leroyjr1 Posts: 8,785
    edited January 2011
  • TECHNOKID
    TECHNOKID Posts: 4,298
    edited January 2011
    codyc1ark wrote: »
    I have already offered to do that, I'm trying to show PFB that I'm not here to take advantage of him. But after this mudslinging, I don't know if I should.

    Here is the packaging it arrived in, may have broken one peice of foam when pulling it out.

    What I'm getting at here, and the only reason I'm posting again, is that it very well may have been damaged in shipping, at no fault to PFB.
    Personally, I would not have been impressed to see a piece of electronic arriving to my home that way with broken chunks of styrofoam pieces. Original packing is usually the best option otherwise bubble pack exist for a reason. Heavily wrapped in bubble pack and double box will usually eliminate such nightmare you 2 are going through (especially in light of how carriers handles our poor electronics)
    DARE TO SOAR:
    “Your attitude, almost always determine your altitude in life” ;)
  • F1nut
    F1nut Posts: 50,494
    edited January 2011
    All that packing doesn't get broken unless the box is crushed, it was packed that way or because it is not the original packing material for that unit.

    Regardless, the bottom line is that a refund is in order.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • tonyb
    tonyb Posts: 32,957
    edited January 2011
    Refund....not the buyers fault he received an item not working, regardless if it was when it left the seller. Thats what insurance is for,and sometimes you have to eat the results. Man up, refund, make a claim,or resell, either way,a refund is in order and Mark was being very generous offering to cover shipping back to you fwiw.
    HT SYSTEM-
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  • polkfarmboy
    polkfarmboy Posts: 5,703
    edited January 2011
    I dont appreciate the kinda tough insensitive comments like STFU or I wont buy from this guy because all it does is make me even more upset than I already am about this whole thing

    I would never try to sell ( especially to the high posters) something that was not working because thats suicide if you ask me .I realy dont care about who wont ever buy from me because thats not why I am here at all and I thought many would guess that already

    I am not arguing with anyone on here at all ,simply asking what I should do in this situation . If this has tarnished my rep then I guess thats my own fault then

    Since its not ok to mention names as I now know I thought if I did not name cody I would get slammed because I recently read a thread here where some other member would not name another in his thread about feeling he had an injustice ,,, he got slammed

    I think its crazy why doro would pay for shipping when he has to deal with complaints and doesnt hardly know me at all , especially after saying he was a dk now I feel like a dk

    Alot of you guys here have been true gentlemen with very logical neutral responses and I thank you for that

    Cody already has been instantly refunded a short while ago

    I had to get outa the house and walk around in this freezing cold weather to cool me down . I am still pissed off more than you guys will ever know but you gota do the right thing even if you think its wrong
  • Toolfan66
    Toolfan66 Posts: 17,220
    edited January 2011
    I sold something about a year ago here about a week or so later the buyer pm'ed me that it didn't work and all he asked is that we split the loss, I sent him a FULL refund, not half, not none, but A FULL REFUND. are you getting it yet PFB???

    We all know that this sucks,, But like I said JUST BE A MAN AND TAKE CARE OF IT!!!!

    Peace!!!!
  • F1nut
    F1nut Posts: 50,494
    edited January 2011
    There ya go. Stepping up to the plate and doing the right thing isn't always easy, so kudos to you.

    BTW, although Mark (Doro) is no longer a mod he does keep a keen eye on what goes on in the Flea Market. Kudos to him for the shipping offer.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • VR3
    VR3 Posts: 28,610
    edited January 2011
    Honestly if this were me --

    I would request the unit be shipped back to me on my dime - would even schedule Fed Ex to pick it up - once I inspected it and it definitely did not work - I would refund the absolute total (price and shipping)...

    Only reason I would require it being returned to me is because of people trying to pull a fast one...

    Thats just me though
    - Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
  • Toolfan66
    Toolfan66 Posts: 17,220
    edited January 2011
    First of all I don't think I got slammed in my thread, I expected it from the get go and I understode their concerns, but I took care of my buisness and did what I felt was the right way to deal with it,and I know everybody knows that I wouldn't let anyone get screwed out of anything, I like it here,and I love this hobby.

    If you refunded the money then good on you...
  • polkfarmboy
    polkfarmboy Posts: 5,703
    edited January 2011
    Honestly if this were me --

    I would request the unit be shipped back to me on my dime - would even schedule Fed Ex to pick it up - once I inspected it and it definitely did not work - I would refund the absolute total (price and shipping)...

    Only reason I would require it being returned to me is because of people trying to pull a fast one...

    Thats just me though

    Oh man cody and I were talking and getting the pay pal details and I never thought about this happening.hmm

    He has paypal protection and I have nothing

    I just got his requested info and never considered this situation
  • tonyb
    tonyb Posts: 32,957
    edited January 2011
    Thanks for taking care of it. It's not that we are not sensitive to your plight, but lets face it, in more than just audio, doing the right thing sometimes is harder than doing the wrong. Most of us have been in your shoes before, sucks too, but thats life sometimes,you move on.
    HT SYSTEM-
    Sony 850c 4k
    Pioneer elite vhx 21
    Sony 4k BRP
    SVS SB-2000
    Polk Sig. 20's
    Polk FX500 surrounds

    Cables-
    Acoustic zen Satori speaker cables
    Acoustic zen Matrix 2 IC's
    Wireworld eclipse 7 ic's
    Audio metallurgy ga-o digital cable

    Kitchen

    Sonos zp90
    Grant Fidelity tube dac
    B&k 1420
    lsi 9's
  • dorokusai
    dorokusai Posts: 25,577
    edited January 2011
    I dont appreciate the kinda tough insensitive comments like STFU or I wont buy from this guy because all it does is make me even more upset than I already am about this whole thing

    I would never try to sell ( especially to the high posters) something that was not working because thats suicide if you ask me .I realy dont care about who wont ever buy from me because thats not why I am here at all and I thought many would guess that already

    I am not arguing with anyone on here at all ,simply asking what I should do in this situation . If this has tarnished my rep then I guess thats my own fault then

    Since its not ok to mention names as I now know I thought if I did not name cody I would get slammed because I recently read a thread here where some other member would not name another in his thread about feeling he had an injustice ,,, he got slammed

    I think its crazy why doro would pay for shipping when he has to deal with complaints and doesnt hardly know me at all , especially after saying he was a dk now I feel like a dk

    Alot of you guys here have been true gentlemen with very logical neutral responses and I thank you for that

    Cody already has been instantly refunded a short while ago

    I had to get outa the house and walk around in this freezing cold weather to cool me down . I am still pissed off more than you guys will ever know but you gota do the right thing even if you think its wrong

    PFB, dude I've been in your shoes as stated previously and apologize for coming off so gruff, but that's just me. Either way, sorry man. My offer still stands. Contact me offline and I'll handle the shipping, deal?

    Selling stuff comes with the side effect of being angry or pissed off at some point. It's the price you pay in resale.

    I believe if anything, you've regained confidence, squared a deal and maybe even gained a few friends. I've punched a bunch of members in the nuts at some point since 2003, over far more serious issues and they still like me in some way or another, whether they admit it or not.
    Don't sweat the small stuff.

    Mark
    CTC BBQ Amplifier, Sonic Frontiers Line3 Pre-Amplifier and Wadia 581 SACD player. Speakers? Always changing but for now, Mission Argonauts I picked up for $50 bucks, mint.
  • maximillian
    maximillian Posts: 2,144
    edited January 2011
    Glad to see things are working out.

    I wonder if a shipping impact indicator would convince shipping companies that an impact could have damaged the contents, and thus get a claim approved. Something like this:

    http://www.interplas.com/packaging-shipping-supplies/SIDNT
    http://www.shockwatch.com.au/shipping_and_handling_monitors/impact_indicators/impact_indicators.htm

    Anyone ever use one?
  • fishbones
    fishbones Posts: 947
    edited January 2011
    Might not feel right, right now, but it will later. Good outcome.
    ..... ><////(*>
  • george daniel
    george daniel Posts: 12,096
    edited January 2011
    the worm has turned for you my friend:cool:
    JC approves....he told me so. (F-1 nut)