Magnifi Mini Subwoofer Stopped Working

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baam5774
baam5774 Posts: 1
in Troubleshooting
I have a magnifi mini that worked great until a few days ago. I unplugged it to move some furniture and now the sub will not even power up. The soundbar works great, just nothing from the sub. Thought maybe it was a sync issue but the standby light doesn't even light up. Tried another outlet just to be on the safe side still no luck. It was purchased 12-27-17 from best buy. Not sure what to do. I would think under light to medium use it should have lasted longer than that. I sent an email to customer service, hopefully I hear something back from them.
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  • [Deleted User]
    [Deleted User] Posts: 7,598
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    Hello,
    It might be best to call Polk at: 1-800-377-7655 and have the unit's serial number available.
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  • captaintor
    captaintor Posts: 3
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    Same thing just happened to me. Anybody know a cure?
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  • mlistens03
    mlistens03 Posts: 2,767
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    KennethSwauger wrote: »
    Hello,
    It might be best to call Polk at: 1-800-377-7655 and have the unit's serial number available.

    ^^^^^ right here.
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  • krystiankula7
    krystiankula7 Posts: 7
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    The issue deals with corrupted software in the soundbar, and the only way to fix it is to flash a copy of the working software onto the soundbar. I have the software and the tools to do it if you can send me your soundbar, I've successfully done it a number of times. Polish or German shipping
    If you have more questions please send message krystian_kula@wp.pl
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  • tabs8mk
    tabs8mk Posts: 1
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    krystiankula7 wrote: »
    The issue deals with corrupted software in the soundbar, and the only way to fix it is to flash a copy of the working software onto the soundbar. I have the software and the tools to do it if you can send me your soundbar, I've successfully done it a number of times. Polish or German shipping
    If you have more questions please send message krystian_kula@wp.pl

    Thank you for the information and advice!
    mcdvoice.com
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