Customer service sucks !!!

124

Comments

  • anhchungdoan
    anhchungdoan Posts: 760
    edited January 2010
    nooshinjohn wrote: »
    He can call me if he likes... my number is 1-555- EAT-****


    Very classy!:D
    · Share on FacebookShare on Twitter
  • anhchungdoan
    anhchungdoan Posts: 760
    edited January 2010
    hearingimpared wrote: »
    How's this for class . . . STFU already!


    Another sophisticated and classy response!:rolleyes:
    · Share on FacebookShare on Twitter
  • anhchungdoan
    anhchungdoan Posts: 760
    edited January 2010
    nooshinjohn wrote: »
    Is that starting now, because I can smell your bs all the way to Indiana.



    True statment here. I think it safe to say that StILlSTupId knows more about audio than you do.(except perhaps playing the skinflute)



    Perhaps you should search the list for a grammar instructor, or an attorney to get you a refund of your education expenses.


    Let's see you have some Carver, Yamaha...Is it what we call hi-end audio? Such a knowledge of a dedicated 2 channel audio. What's next? Emotiva, Polk, Rotel, Para... Save me a laugh, please. :D
    · Share on FacebookShare on Twitter
  • nooshinjohn
    nooshinjohn Posts: 25,476
    edited January 2010
    anhchungdoan wrote: »
    Let's see you have some Carver, Yamaha...Is it what we call hi-end audio? Such a knowledge of a dedicated 2 channel audio. What's next? Emotiva, Polk, Rotel, Para... Save me a laugh, please. :D


    ...the laugh is in your hand when you take a leak.
    The Gear... Carver "Statement" Mono-blocks, Mcintosh C2300 Arcam AVR20, Oppo UDP-203 4K Blu-ray player, Sony XBR70x850B 4k, Polk Audio Legend L800 with height modules, L400 Center Channel Polk audio AB800 "in-wall" surrounds. Marantz MM7025 stereo amp. Simaudio Moon 680d DSD

    “When once a Republic is corrupted, there is no possibility of remedying any of the growing evils but by removing the corruption and restoring its lost principles; every other correction is either useless or a new evil.”— Thomas Jefferson
    · Share on FacebookShare on Twitter
  • jacob.simpson
    jacob.simpson Posts: 481
    edited January 2010
    Finding Username: Anhchungdoan

    No longer a registered user
    This account was either cancelled by the owner, or suspended by Audiogon.

    Probably the second part holds true and we know why:p
    · Share on FacebookShare on Twitter
  • hearingimpared
    hearingimpared Posts: 21,136
    edited January 2010
    anhchungdoan wrote: »
    Another sophisticated and classy response!:rolleyes:

    Thank you, thank you very much.
    · Share on FacebookShare on Twitter
  • anhchungdoan
    anhchungdoan Posts: 760
    edited January 2010
    jacob.simpson wrote: »
    Finding Username: Anhchungdoan

    No longer a registered user
    This account was either cancelled by the owner, or suspended by Audiogon.

    Probably the second part holds true and we know why:p

    Really, why don't you spend your energy to do something constructive like join the force to defend your country?

    Check this user ID from Audiogon : Andrewdoan.

    What do you see? Get a real life, brother. :D
    · Share on FacebookShare on Twitter
  • anhchungdoan
    anhchungdoan Posts: 760
    edited January 2010
    hearingimpared wrote: »
    Thank you, thank you very much.

    You are very, very welcome.:D
    · Share on FacebookShare on Twitter
  • ben62670
    ben62670 Posts: 15,969
    edited January 2010
    Polk CS has gone way above and beyond for me. You will find many threads showing appreciate for what Polk does for their customers than complaints. How many companies support stuff that is over 20 years? Most companies will just say buy a newer product;)
    Please. Please contact me a ben62670 @ yahoo.com. Make sure to include who you are, and you are from Polk so I don't delete your email. Also I am now physically unable to work on any projects. If you need help let these guys know. There are many people who will help if you let them know where you are.
    Thanks
    Ben
    · Share on FacebookShare on Twitter
  • LandShark
    LandShark Posts: 130
    edited January 2010
    There's no way in Hell that you are the same person that post on Audiogon. http://forum.audiogon.com/cgi-bin/fr.pl?bhome&1210089401&openflup&12&4#12

    TV: Samsung LN40A550
    Mains: Polk Monitor 70's
    Center: Polk CS2
    Surrounds: Polk OWM3's
    Receiver: Onkyo TX sr705
    BDP: Sony S350
    Subs: Velodyne VRP1200 and VRP1000
    Monster Power Conditioner EP IR 2450
    · Share on FacebookShare on Twitter
  • rubin
    rubin Posts: 565
    edited January 2010
    ben62670 wrote: »
    Polk CS has gone way above and beyond for me. You will find many threads showing appreciate for what Polk does for their customers than complaints. How many companies support stuff that is over 20 years? Most companies will just say buy a newer product;)

    Yep,that's what happened to me from a popular well known speaker company.
    · Share on FacebookShare on Twitter
  • Knucklehead
    Knucklehead Posts: 3,602
    edited January 2010
    rubin wrote: »
    Yep,that's what happened to me from a popular well known speaker company.

    BOSE?:eek:
    Polk Audio Surround Bar 360
    Mirage PS-12
    LG BDP-550
    Motorola HD FIOS DVR
    Panasonic 42" Plasma
    XBOX 360[/SIZE]

    Office stuff

    Allied 395 receiver
    Pioneer CDP PD-M430
    RT8t's & Wharfedale Diamond II's[/SIZE]

    Life is one grand, sweet song, so start the music. ~Ronald Reagan
    · Share on FacebookShare on Twitter
  • anhchungdoan
    anhchungdoan Posts: 760
    edited January 2010
    LandShark wrote: »
    There's no way in Hell that you are the same person that post on Audiogon. http://forum.audiogon.com/cgi-bin/fr.pl?bhome&1210089401&openflup&12&4#12


    Small brain, small mind = small thinking.

    Yes, it's I with my naturalized name. Need more : University of St.Thomas , Houston Texas class of 1983. Previous occupation: Account Excecutive for Southwestern Bell Telephone company.

    Now let's see your credential. I doubt you have any that's worth mentioned. Surprise !!!!:D
    · Share on FacebookShare on Twitter
  • heiney9
    heiney9 Posts: 25,217
    edited January 2010
    anhchungdoan wrote: »
    Small brain, small mind = small thinking.

    Yes, it's I with my naturalized name. Need more : University of St.Thomas , Houston Texas class of 1983. Previous occupation: Account Excecutive for Southwestern Bell Telephone company.

    Now let's see your credential. I doubt you have any that's worth mentioned. Surprise !!!!:D

    If you are the same person you must have recently gotten hit in the head with a large, heavy object.

    H9
    "Appreciation of audio is a completely subjective human experience. Measurements can provide a measure of insight, but are no substitute for human judgment. Why are we looking to reduce a subjective experience to objective criteria anyway? The subtleties of music and audio reproduction are for those who appreciate it. Differentiation by numbers is for those who do not".--Nelson Pass Pass Labs XA25 | EE Avant Pre | EE Mini Max Supreme DAC | MIT Shotgun S1 | Pangea AC14SE MKII | Legend L600 | BlueSound Node 3 - Tubes add soul!
    · Share on FacebookShare on Twitter
  • anhchungdoan
    anhchungdoan Posts: 760
    edited January 2010
    :D
    LandShark wrote: »
    There's no way in Hell that you are the same person that post on Audiogon. http://forum.audiogon.com/cgi-bin/fr.pl?bhome&1210089401&openflup&12&4#12


    BTW, what's up with the LN Samsung series? We are at UN46/55 series. You may want to retire that LN series or donate it to the YMCA for the homeless people. Also, at least go with the Onkyo 876 . What's up with the 7 series? it's cannot even cut the mustard. :D
    · Share on FacebookShare on Twitter
  • anhchungdoan
    anhchungdoan Posts: 760
    edited January 2010
    heiney9 wrote: »
    If you are the same person you must have recently gotten hit in the head with a large, heavy object.

    H9

    Yes, I was hit on the head by the POLK 360 and the plastic sound bar.:D
    · Share on FacebookShare on Twitter
  • anhchungdoan
    anhchungdoan Posts: 760
    edited January 2010
    LandShark wrote: »
    There's no way in Hell that you are the same person that post on Audiogon. http://forum.audiogon.com/cgi-bin/fr.pl?bhome&1210089401&openflup&12&4#12


    Come on, I am waiting for your credential as you brought up this matter why running and hide in the sands.
    · Share on FacebookShare on Twitter
  • nooshinjohn
    nooshinjohn Posts: 25,476
    edited January 2010
    anhchungdoan wrote: »
    Small brain, small mind = small thinking.

    Yes, it's I with my naturalized name.

    ....screw healthcare... immigration reform NOW!:eek:
    The Gear... Carver "Statement" Mono-blocks, Mcintosh C2300 Arcam AVR20, Oppo UDP-203 4K Blu-ray player, Sony XBR70x850B 4k, Polk Audio Legend L800 with height modules, L400 Center Channel Polk audio AB800 "in-wall" surrounds. Marantz MM7025 stereo amp. Simaudio Moon 680d DSD

    “When once a Republic is corrupted, there is no possibility of remedying any of the growing evils but by removing the corruption and restoring its lost principles; every other correction is either useless or a new evil.”— Thomas Jefferson
    · Share on FacebookShare on Twitter
  • anhchungdoan
    anhchungdoan Posts: 760
    edited January 2010
    :D
    nooshinjohn wrote: »
    ....screw healthcare... immigration reform NOW!:eek:


    Why? Are you a native American or your grand parents are the immigrants frpm another country? You don't sound like native Indian American? :D
    · Share on FacebookShare on Twitter
  • LandShark
    LandShark Posts: 130
    edited January 2010
    anhchungdoan wrote: »
    Come on, I am waiting for your credential as you brought up this matter why running and hide in the sands.

    I guess my credentials would be...I have the ability to call Polk Customer Service and get results the very 1st time. I didn't even need a degree to do so.

    TV: Samsung LN40A550
    Mains: Polk Monitor 70's
    Center: Polk CS2
    Surrounds: Polk OWM3's
    Receiver: Onkyo TX sr705
    BDP: Sony S350
    Subs: Velodyne VRP1200 and VRP1000
    Monster Power Conditioner EP IR 2450
    · Share on FacebookShare on Twitter
  • LandShark
    LandShark Posts: 130
    edited January 2010
    anhchungdoan wrote: »
    :D


    BTW, what's up with the LN Samsung series? We are at UN46/55 series. You may want to retire that LN series or donate it to the YMCA for the homeless people. Also, at least go with the Onkyo 876 . What's up with the 7 series? it's cannot even cut the mustard. :D

    You're right. I should retire the 705 and get a soundbar...tard

    TV: Samsung LN40A550
    Mains: Polk Monitor 70's
    Center: Polk CS2
    Surrounds: Polk OWM3's
    Receiver: Onkyo TX sr705
    BDP: Sony S350
    Subs: Velodyne VRP1200 and VRP1000
    Monster Power Conditioner EP IR 2450
    · Share on FacebookShare on Twitter
  • anhchungdoan
    anhchungdoan Posts: 760
    edited January 2010
    LandShark wrote: »
    I guess my credentials would be...I have the ability to call Polk Customer Service and get results the very 1st time. I didn't even need a degree to do so.

    Not much a credential. It's okay to work 9 to 5 at Wallmart or KFC. There is no jobs is bad jobs. To be employed is better to be unemployed.

    More credential, please. :D

    You guys try to gang rape an old man just because the POLK AUDIO broke their promise to replace my 360 and just because I want the world to know the truth about the way they handle their customers.

    This is enough fun for me. I will stop typing away. Enough people have read the thread and they will have an idea what customer service is abt. It's about INTERGRITY not the running around.

    Buyers beware! there are some reports on Newegg website that the POLK AUDIO soundbar having issue(s) and that is all I want do say.
    · Share on FacebookShare on Twitter
  • anhchungdoan
    anhchungdoan Posts: 760
    edited January 2010
    LandShark wrote: »
    You're right. I should retire the 705 and get a soundbar...tard

    Not the POLK sound bar. If you have to go with the sound bar, please check out the DEF TECH SOLO . It's a real stuff and it is built as a tank. Highly recommended.
    · Share on FacebookShare on Twitter
  • LandShark
    LandShark Posts: 130
    edited January 2010
    I wouldn't put your sound bar on my kitchen TV...thanks for playing

    TV: Samsung LN40A550
    Mains: Polk Monitor 70's
    Center: Polk CS2
    Surrounds: Polk OWM3's
    Receiver: Onkyo TX sr705
    BDP: Sony S350
    Subs: Velodyne VRP1200 and VRP1000
    Monster Power Conditioner EP IR 2450
    · Share on FacebookShare on Twitter
  • halo71
    halo71 Posts: 4,607
    edited January 2010
    BS....you are no exec anywhere but in your mind! Your sentence structures, or lack of rather, show that. You idiot troll. :rolleyes:
    Not much a credential.
    Now let's see your credential.
    Come on, I am waiting for your credential as you brought up this matter why running and hide in the sands.
    --Gary--
    Onkyo Integra M504, Bottlehead Foreplay III, Denon SACD, Thiel CS2.3, NHT VT-2, VT-3 and Evolution T6, Infinity RSIIIa, SDA1C and a few dozen other speakers around the house I change in and out.
    · Share on FacebookShare on Twitter
  • LandShark
    LandShark Posts: 130
    edited January 2010
    Wouldn't want you to leave without seeing this though. http://www.youtube.com/watch?v=9Lw3V9rH8xU

    TV: Samsung LN40A550
    Mains: Polk Monitor 70's
    Center: Polk CS2
    Surrounds: Polk OWM3's
    Receiver: Onkyo TX sr705
    BDP: Sony S350
    Subs: Velodyne VRP1200 and VRP1000
    Monster Power Conditioner EP IR 2450
    · Share on FacebookShare on Twitter
  • anhchungdoan
    anhchungdoan Posts: 760
    edited January 2010
    LandShark wrote: »
    I wouldn't put your sound bar on my kitchen TV...thanks for playing


    I agree with you all the way . The cheesy and cheap plastic POLK sound bar and the 360 console is nothing but a POS, pardon my French.

    Please upgrade the LN Samsung to the Un series. At least be a videophile while you are not qualified to be an audiophile. Be something!
    :D
    · Share on FacebookShare on Twitter
  • anhchungdoan
    anhchungdoan Posts: 760
    edited January 2010
    LandShark wrote: »
    Wouldn't want you to leave without seeing this though. http://www.youtube.com/watch?v=9Lw3V9rH8xU


    Okay, the UT deserved to get their **** kicked. So what? There is always next year.
    · Share on FacebookShare on Twitter
  • royalty
    royalty Posts: 246
    edited January 2010
    What is wrong with this guy. He comes in here screaming about bad CS and yet he cant even explain why he is mad, all he is doing is pointing fingers and bullshitting us with his broken English.......Yeah...you were the executive of a big company. Im sure when you walked into the interview with your garbage English and your **** degree they opened the door to you with open arms. We have all dealt with and know Polk CS well and have come to respect them greatly. Please leave with your Trolling and your ****. You are the definition of a SCUMBAG.
    HOME AUDIO:
    Electronics:
    HK 354
    Front Power: CARVER TFM-35
    Center Power: Audiosource Amp One
    Speakers:
    Center: CSi5
    Fronts: rti10s
    Rears: monitor 50s
    psw 125 + psw 505 = BOOM

    CAR AUDIO
    Infinity 6032CF's all around
    · Share on FacebookShare on Twitter
  • dorokusai
    dorokusai Posts: 25,577
    edited January 2010
    anhchungdoan wrote: »
    Yes, I was hit on the head by the POLK 360 and the plastic sound bar.:D

    It's plastic because extruded aluminum is actually quite expensive.
    CTC BBQ Amplifier, Sonic Frontiers Line3 Pre-Amplifier and Wadia 581 SACD player. Speakers? Always changing but for now, Mission Argonauts I picked up for $50 bucks, mint.
    · Share on FacebookShare on Twitter
This discussion has been closed.