poor customer service

2

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  • halo71
    halo71 Posts: 4,603
    edited December 2013
    Not trying to take any credit. I am just floored by the behavior of one of our servicemen! Don't get me wrong, I really appreciate what our servicemen and women do for this country. But some, like you, need to reconsider what's worth fighting and what is not! I mean really....you got all worked up over something so trivial? Then to make the comparison you did just really surprised me.

    I am sure Polk will fix you up. If I was them I would pack the correct woofer in a box of tampons before I shipped it to you. Happy New Year! :)
    --Gary--
    Onkyo Integra M504, Bottlehead Foreplay III, Denon SACD, Thiel CS2.3, NHT VT-2, VT-3 and Evolution T6, Infinity RSIIIa, SDA1C and a few dozen other speakers around the house I change in and out.
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  • Toolfan66
    Toolfan66 Posts: 17,238
    edited December 2013
    halo71 wrote: »
    i am sure polk will fix you up. If i was them i would pack the correct woofer in a box of tampons before i shipped it to you. Happy new year! :)


    lol!!
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  • polkfarmboy
    polkfarmboy Posts: 5,703
    edited December 2013
    halo71 wrote: »

    I am sure Polk will fix you up. If I was them I would pack the correct woofer in a box of tampons before I shipped it to you. Happy New Year! :)

    I don't really like you but that was funny
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  • txcoastal1
    txcoastal1 Posts: 13,283
    edited December 2013
    recoveryone wrote: »
    but rest assure someone like me makes it easy for you to sleep at night.

    First of all you are not a God, 2nd of all I would never want a loose canon like you in my fox hole that can't reason with the slightest imperfections of the moment
    2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
    Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
    Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
    Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC

    erat interfectorem cesar et **** dictatorem dicere a
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  • recoveryone
    recoveryone Posts: 890
    edited December 2013
    Gary I have been out of the military for over 20 years, Been a Cop and other law enforcement position, I currently supervise over inmate work release program. I have spent my adult life in service to my fellow man, putting others lives ahead of my own. I see daily the BS, the low life of our culture and they share that same mentality, "crap happens" I believe in personal accountability of ones action. I am active in my community and even ran for office, so I walk the walk and not just talk it. just FYI I did not start a flame war on here and have not stoop to name calling of others, but I don't walk away from a fight.
    Family Room HT 7.2/i]:Vizio Oled55h1 Pioneer Elite SC-LX502 Pioneer Elite BDP 85FD Eversolo DMP A6 Panamax M5300-EXSpeakers Fronts Fluance XF8L Center Polk Audio S35 Side Surrounds Fluance bipolar Rear Surrounds FluanceXF8 Bookshelf Subs SVS PB4000 x2 Living room 2ch: Crown Xli 1500 amp Teac EQ MKII FX Audio X6 Mk II DAC Squeezebox Touch Fluance Signature Tower Speakers Panamax M5100-EXOffice media room:Vizio M50Q6 50" Pioneer Elite VSX LX301 Eversolo DMP-A6 Polkaudio R50 Towers Polkaudio CS 10 Panamax M4300 Monoprice 12" subMaster bedroom:Vizio M55Q7 Pioneer Elite VSX LX302 Pioneer Elite BDP 85FD Squeezebox Touch Polk audio RTi 6 fronts, Rears Dayton B652 Polk Audio CS10 center Monoprice 12" sub Panamax M5300-EX
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  • halo71
    halo71 Posts: 4,603
    edited December 2013
    polkfarmboy wrote: »
    I don't really like you but that was funny

    Ahh PFB....that mean a lot to me! I hope we can all get along in the New Year! :) But really, you have to admit....you have made some crazy far out @ss posts over this past year ehh?
    --Gary--
    Onkyo Integra M504, Bottlehead Foreplay III, Denon SACD, Thiel CS2.3, NHT VT-2, VT-3 and Evolution T6, Infinity RSIIIa, SDA1C and a few dozen other speakers around the house I change in and out.
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  • polkfarmboy
    polkfarmboy Posts: 5,703
    edited December 2013
    txcoastal1 wrote: »
    I would never want a loose canon like you in my fox hole that can't reason with the slightest imperfections of the moment

    Sounds sexual!! I like it
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  • polkfarmboy
    polkfarmboy Posts: 5,703
    edited December 2013
    halo71 wrote: »
    Ahh PFB....that mean a lot to me! I hope we can all get along in the New Year! :) But really, you have to admit....you have made some crazy far out @ss posts over this past year ehh?

    Lol and I will continue to do so
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  • halo71
    halo71 Posts: 4,603
    edited December 2013
    recoveryone wrote: »
    Gary I have been out of the military for over 20 years, Been a Cop and other law enforcement position, I currently supervise over inmate work release program. I have spent my adult life in service to my fellow man, putting others lives ahead of my own. I see daily the BS, the low life of our culture and they share that same mentality, "crap happens" I believe in personal accountability of ones action. I am active in my community and even ran for office, so I walk the walk and not just talk it.


    That is all fine and well. And I am happy for you. But you are missing the point here. IT IS JUST A WRONG WOOFER YOU GOT. IT WILL BE FIXED. Your personal career has nothing to do with the problem of getting the wrong woofer.

    I'm done....hope you get your speakers up and running....
    --Gary--
    Onkyo Integra M504, Bottlehead Foreplay III, Denon SACD, Thiel CS2.3, NHT VT-2, VT-3 and Evolution T6, Infinity RSIIIa, SDA1C and a few dozen other speakers around the house I change in and out.
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  • txcoastal1
    txcoastal1 Posts: 13,283
    edited December 2013
    recoveryone wrote: »
    Gary I have been out of the military for over 20 years, Been a Cop and other law enforcement position, I currently supervise over inmate work release program. I have spent my adult life in service to my fellow man, putting others lives ahead of my own. I see daily the BS, the low life of our culture and they share that same mentality, "crap happens" I believe in personal accountability of ones action. I am active in my community and even ran for office, so I walk the walk and not just talk it. just FYI I did not start a flame war on here and have not stoop to name calling of others, but I don't walk away from a fight.

    Sounds like you hold a grudge against society in general
    2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
    Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
    Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
    Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC

    erat interfectorem cesar et **** dictatorem dicere a
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  • tonyb
    tonyb Posts: 32,962
    edited December 2013
    Wow...just plain old fashioned...WOW !!
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  • BlueFox
    BlueFox Posts: 15,251
    edited December 2013
    recoveryone wrote: »
    Gary I have been out of the military for over 20 years, Been a Cop and other law enforcement position, I currently supervise over inmate work release program. I have spent my adult life in service to my fellow man, putting others lives ahead of my own. I see daily the BS, the low life of our culture and they share that same mentality, "crap happens" I believe in personal accountability of ones action. I am active in my community and even ran for office, so I walk the walk and not just talk it. just FYI I did not start a flame war on here and have not stoop to name calling of others, but I don't walk away from a fight.

    Careful. The problem with being perfect and expecting perfection is that everyone makes a mistake. Then we have blow-ups over something as trivial as receiving the wrong replacement speaker.
    Lumin X1 file player, Westminster Labs interconnect cable
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    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
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  • recoveryone
    recoveryone Posts: 890
    edited December 2013
    Got to go folks, enjoyed the conversation :)
    Family Room HT 7.2/i]:Vizio Oled55h1 Pioneer Elite SC-LX502 Pioneer Elite BDP 85FD Eversolo DMP A6 Panamax M5300-EXSpeakers Fronts Fluance XF8L Center Polk Audio S35 Side Surrounds Fluance bipolar Rear Surrounds FluanceXF8 Bookshelf Subs SVS PB4000 x2 Living room 2ch: Crown Xli 1500 amp Teac EQ MKII FX Audio X6 Mk II DAC Squeezebox Touch Fluance Signature Tower Speakers Panamax M5100-EXOffice media room:Vizio M50Q6 50" Pioneer Elite VSX LX301 Eversolo DMP-A6 Polkaudio R50 Towers Polkaudio CS 10 Panamax M4300 Monoprice 12" subMaster bedroom:Vizio M55Q7 Pioneer Elite VSX LX302 Pioneer Elite BDP 85FD Squeezebox Touch Polk audio RTi 6 fronts, Rears Dayton B652 Polk Audio CS10 center Monoprice 12" sub Panamax M5300-EX
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  • nguyendot
    nguyendot Posts: 3,594
    edited December 2013
    I can't imagine if someone gave you the wrong change at Walmart or emailed you the the wrong confirmation number. The world might end or your prisoners might revolt.
    Main Surround -
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  • halo71
    halo71 Posts: 4,603
    edited December 2013
    I wonder if he plays Grepolis by chance? I bet he would be unstoppable! lol
    --Gary--
    Onkyo Integra M504, Bottlehead Foreplay III, Denon SACD, Thiel CS2.3, NHT VT-2, VT-3 and Evolution T6, Infinity RSIIIa, SDA1C and a few dozen other speakers around the house I change in and out.
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  • nooshinjohn
    nooshinjohn Posts: 25,414
    edited December 2013
    recoveryone wrote: »
    A few of you say grow up, but I can say none of you have had the duty of contact a family and telling them their love one is not coming home due to a mistake, so as I say I take mistake very seriously. The worst was going to a fallen member home who was a single parent and telling his 12yr son and 14yr old daughter daddy not coming home. So maybe I've seen to much and become less tolerate our oh well crap happen culture.


    It is a very good thing that proper grammar is not one of those things that would get you killed. If I had to read instructions from you, based on the example above, we would all be dead by now because of your mistakes.

    Grow a pair and give them a chance to get it right on Monday...
    The Gear... Carver "Statement" Mono-blocks, Mcintosh C2300 Arcam AVR20, Oppo UDP-203 4K Blu-ray player, Sony XBR70x850B 4k, Polk Audio Legend L800 with height modules, L400 Center Channel Polk audio AB800 "in-wall" surrounds. Marantz MM7025 stereo amp. Simaudio Moon 680d DSD

    “When once a Republic is corrupted, there is no possibility of remedying any of the growing evils but by removing the corruption and restoring its lost principles; every other correction is either useless or a new evil.”— Thomas Jefferson
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  • nooshinjohn
    nooshinjohn Posts: 25,414
    edited December 2013
    recoveryone wrote: »
    I live my life by a standard you may never understand, but be glad that there are people like me that are not afraid of the things that go bump in the night. So you can doubt my logic, but rest assure someone like me makes it easy for you to sleep at night.

    You must be Col. Nathan Jessup. Must be nice to be self-important.
    The Gear... Carver "Statement" Mono-blocks, Mcintosh C2300 Arcam AVR20, Oppo UDP-203 4K Blu-ray player, Sony XBR70x850B 4k, Polk Audio Legend L800 with height modules, L400 Center Channel Polk audio AB800 "in-wall" surrounds. Marantz MM7025 stereo amp. Simaudio Moon 680d DSD

    “When once a Republic is corrupted, there is no possibility of remedying any of the growing evils but by removing the corruption and restoring its lost principles; every other correction is either useless or a new evil.”— Thomas Jefferson
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  • F1nut
    F1nut Posts: 50,546
    edited December 2013
    halo71 wrote: »
    I am sure Polk will fix you up. If I was them I would pack the correct woofer in a box of tampons before I shipped it to you. Happy New Year! :)

    :lol: WAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA :lol:
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • BlueFox
    BlueFox Posts: 15,251
    edited December 2013
    nooshinjohn wrote: »
    You must be Col. Nathan Jessup. Must be nice to be self-important.

    LOL. I knew there was something familiar here. Thanks. :lol:
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
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  • aboroth00
    aboroth00 Posts: 1,106
    edited December 2013
    Most drama about a replacement woofer... ever. Poor customer service, imo, would be the retailer not answering your phone calls, returning your emails, not making things right. Be glad you never bought anything from AV123, Epik, eD. I bet there are guys still waiting for their stuff from warranty.
    2Ch Tube Audio Convert
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  • F1nut
    F1nut Posts: 50,546
    edited December 2013
    I live my life by a standard you may never understand, but be glad that there are people like me that are not afraid of the things that go bump in the night.

    I am one of those things that go bump in the night and you should be afraid, very afraid. :eek: :evil: :eek:
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • Thorton
    Thorton Posts: 1,324
    edited December 2013
    Wow. Holy S**t. You can miss alot in 12 hours. Go F1!

    And Happy Holidays to all!
    _____________________________________________________________________________________________
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  • hertz9753
    hertz9753 Posts: 310
    edited December 2013
    This thread reminds me of the grocery store I work at and the past week.

    Happy holidays guys.
    AVR-Onkyo TX-NR808
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  • Jhayman
    Jhayman Posts: 1,548
    edited December 2013
    Wow I wonder what his mood is like on a good day...
    Maybe a Go Postal situation here if the drive through messed up his order, lol
    ATC SCM40's,VTL TL 2.5 Preamp,PSB Stratus Goldi's,McCormack DNA 500,McCormack MAP-1 Preamp,Pro-Ject Xtension 10 TT,Ortofon Cadenza Red/Nordost RedDawn LS Speaker cables, Bryston BDP-2, Bryston BDA-2,PS Audio AC-3 power cables
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  • gmcman
    gmcman Posts: 1,806
    edited December 2013
    recoveryone wrote: »
    I'm sure polk would have held off processing my order if my card was decline.

    So how would you feel if you made a mistake and used the wrong card that was expired and Polk posted a thread on here stating how someone tried to order a speaker with a phony card?
    F1nut wrote: »
    Let's take a look at that. So, if your card was declined instead of posting on the Internet that you are a deadbeat customer, they would have contacted you to inform you of the situation and waited for you to respond. You, if at all possible, would either give them the proper card number or use a different valid card.

    See how that works now!?!

    That's how I took it, very well put.
    recoveryone wrote: »
    In my line of work mistake can get you killed, so I take very personal when I pay up front for something and I don't get what I ask for.

    Here's the thing, I commend you for your service, have great respect for military and LEO. There's a lot of people here that are in the line of work that when mistakes happen, people get hurt, I personally don't feel you should have brought this to the table.

    If you were clearing a room and the guy behind you was interested in the Xbox on the table instead of looking out for you, then this is where mistakes can get you killed. But we're talking speakers, and I know that in your line of work it's a basis for survival to be focused so this is where you need to suppress your anger and not bash someone before they have a chance to make it right.

    The world isn't perfect, people make mistakes...if Polk refused to make it right for their screw up this will be the first I've heard of it.

    I feel strongly about a popular adage.....'To err is human, to forgive is divine"

    If Polk sent you the wrong woofer 3 times in a row, then I would start to get concerned, not at the first mishap.
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  • VR3
    VR3 Posts: 28,641
    edited December 2013
    Worst thread of 2013
    - Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
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  • Geoff4rfc
    Geoff4rfc Posts: 2,409
    edited December 2013
    VR3 wrote: »
    Worst thread of 2013

    Agreed!

    Wow, I'm in shock...........If I've learned about anything in life, it's that you can put a higher than average standard, expectancy or what ever you want to call it, on your self, but when you expect that standard from everyone else, you have just set yourself up for guaranteed failure.

    What a miserable life that person must live.
    Source: BRP Panasonic UB9000, CDP Emotiva ERC3 - Display: LG OLED EVO 83 C3 - Pre/Pro: Marantz 8802A - Amplification: Emotiva XPA-DR3, XPA-2 x 2, XPA-6, Speakers, Mains/2ch-Focal Kanta No2's, C-LSiM706, S-702F/X, RS-RTiA9's, WS-RTiA9's, FH-RTiA3's, Subs - Epik Empire x 2

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  • nooshinjohn
    nooshinjohn Posts: 25,414
    edited December 2013
    Geoff4rfc wrote: »
    Agreed!

    Wow, I'm in shock...........If I've learned about anything in life, it's that you can put a higher than average standard, expectancy or what ever you want to call it, on your self, but when you expect that standard from everyone else, you have just set yourself up for guaranteed failure.

    What a miserable life that person must live.


    I thought of this too... I hope the kids went to his wife after the divorce.
    The Gear... Carver "Statement" Mono-blocks, Mcintosh C2300 Arcam AVR20, Oppo UDP-203 4K Blu-ray player, Sony XBR70x850B 4k, Polk Audio Legend L800 with height modules, L400 Center Channel Polk audio AB800 "in-wall" surrounds. Marantz MM7025 stereo amp. Simaudio Moon 680d DSD

    “When once a Republic is corrupted, there is no possibility of remedying any of the growing evils but by removing the corruption and restoring its lost principles; every other correction is either useless or a new evil.”— Thomas Jefferson
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  • recoveryone
    recoveryone Posts: 890
    edited December 2013
    I won't include all, but many make me laugh, as you try your best at being Dr. Phil or something. making uneducated assumption about my life and my family. From the various comments, I take that many have never had real responsibility where your action or even inaction have far reaching effects on others. But I won't hold that against anyone, for its not a life style some can function in. I am a type A personality and goal driven, My success in life have been that I push myself to be better each day and not accept being average.

    And due to my hard work ethic and not accepting being average, I was able to buy homes for my sons (cash deals) and give them a leg up in life, allowing them to be able to provide more opportunities for my grandkids.
    Family Room HT 7.2/i]:Vizio Oled55h1 Pioneer Elite SC-LX502 Pioneer Elite BDP 85FD Eversolo DMP A6 Panamax M5300-EXSpeakers Fronts Fluance XF8L Center Polk Audio S35 Side Surrounds Fluance bipolar Rear Surrounds FluanceXF8 Bookshelf Subs SVS PB4000 x2 Living room 2ch: Crown Xli 1500 amp Teac EQ MKII FX Audio X6 Mk II DAC Squeezebox Touch Fluance Signature Tower Speakers Panamax M5100-EXOffice media room:Vizio M50Q6 50" Pioneer Elite VSX LX301 Eversolo DMP-A6 Polkaudio R50 Towers Polkaudio CS 10 Panamax M4300 Monoprice 12" subMaster bedroom:Vizio M55Q7 Pioneer Elite VSX LX302 Pioneer Elite BDP 85FD Squeezebox Touch Polk audio RTi 6 fronts, Rears Dayton B652 Polk Audio CS10 center Monoprice 12" sub Panamax M5300-EX
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  • deronb1
    deronb1 Posts: 5,021
    edited December 2013
    VR3 wrote: »
    Worst thread of 2013

    Snuck it in at the wire. Trey, these cdms have two sets of caps. The one set doesnt seem to want to come out very easily and i dont want to force anything. Would have to ship entire speakers which would cost a bit. They are pretty heavy bookies.
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