poor customer service

recoveryone
recoveryone Posts: 890
edited December 2013 in Troubleshooting
I order a replacement woofer for one of RTi4 I got for my son, wharf arrived today was a 6" woofer part #6519-1 that won't even fit in the enclosure. Is this the normal quality of support I should expect from polkaudio? Now I have to wait until Monday to contact them about this screw up. The packing slip had the correct info but whoever was the part picker can't read.
Family Room HT 7.2/i]:Vizio Oled55h1 Pioneer Elite SC-LX502 Pioneer Elite BDP 85FD Eversolo DMP A6 Panamax M5300-EXSpeakers Fronts Fluance XF8L Center Polk Audio S35 Side Surrounds Fluance bipolar Rear Surrounds FluanceXF8 Bookshelf Subs SVS PB4000 x2 Living room 2ch: Crown Xli 1500 amp Teac EQ MKII FX Audio X6 Mk II DAC Squeezebox Touch Fluance Signature Tower Speakers Panamax M5100-EXOffice media room:Vizio M50Q6 50" Pioneer Elite VSX LX301 Eversolo DMP-A6 Polkaudio R50 Towers Polkaudio CS 10 Panamax M4300 Monoprice 12" subMaster bedroom:Vizio M55Q7 Pioneer Elite VSX LX302 Pioneer Elite BDP 85FD Squeezebox Touch Polk audio RTi 6 fronts, Rears Dayton B652 Polk Audio CS10 center Monoprice 12" sub Panamax M5300-EX
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  • boston1450
    boston1450 Posts: 7,638
    edited December 2013
    Yup Sounds like human era ?
    ..
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  • BlueFox
    BlueFox Posts: 15,251
    edited December 2013
    Mistakes do happen, but I agree it is very irritating. At the least, I would expect the correct part to be overnighted, and you return the other at your leisure.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
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    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
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  • F1nut
    F1nut Posts: 50,546
    edited December 2013
    Maybe it's because you ordered a wharf instead of a woofer.

    You got a wrong part, it happens. Polk will take care of it. B!tching about it before giving them a chance to correct the situation is childish.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • txcoastal1
    txcoastal1 Posts: 13,283
    edited December 2013
    Ask them to put a return shipping label label in the box.

    They'll fix it
    2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
    Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
    Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
    Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC

    erat interfectorem cesar et **** dictatorem dicere a
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  • recoveryone
    recoveryone Posts: 890
    edited December 2013
    In my line of work mistake can get you killed, so I take very personal when I pay up front for something and I don't get what I ask for. I'm sure polk would have held off processing my order if my card was decline.
    Family Room HT 7.2/i]:Vizio Oled55h1 Pioneer Elite SC-LX502 Pioneer Elite BDP 85FD Eversolo DMP A6 Panamax M5300-EXSpeakers Fronts Fluance XF8L Center Polk Audio S35 Side Surrounds Fluance bipolar Rear Surrounds FluanceXF8 Bookshelf Subs SVS PB4000 x2 Living room 2ch: Crown Xli 1500 amp Teac EQ MKII FX Audio X6 Mk II DAC Squeezebox Touch Fluance Signature Tower Speakers Panamax M5100-EXOffice media room:Vizio M50Q6 50" Pioneer Elite VSX LX301 Eversolo DMP-A6 Polkaudio R50 Towers Polkaudio CS 10 Panamax M4300 Monoprice 12" subMaster bedroom:Vizio M55Q7 Pioneer Elite VSX LX302 Pioneer Elite BDP 85FD Squeezebox Touch Polk audio RTi 6 fronts, Rears Dayton B652 Polk Audio CS10 center Monoprice 12" sub Panamax M5300-EX
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  • F1nut
    F1nut Posts: 50,546
    edited December 2013
    Grow up!
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • nguyendot
    nguyendot Posts: 3,594
    edited December 2013
    recoveryone wrote: »
    In my line of work mistake can get you killed, so I take very personal when I pay up front for something and I don't get what I ask for. I'm sure polk would have held off processing my order if my card was decline.

    I'm going to go out in in a limb and guess manufacturing speakers is not your line of work, so trying to compare the two and Contrast the mistakes between the two with loss of life is idiotic. Seriously. Grow up, call them Monday and move on. Mistakes happen, Polk will make it right and life will go on. If you die from it, you got problems.
    Main Surround -
    Epson 8350 Projector/ Elite Screens 120" / Pioneer Elite SC-35 / Sunfire Signature / Focal Chorus 716s / Focal Chorus CC / Polk MC80 / Polk PSW150 sub

    Bedroom - Sharp Aquos 70" 650 / Pioneer SC-1222k / Polk RT-55 / Polk CS-250

    Den - Rotel RSP-1068 / Threshold CAS-2 / Boston VR-M60 / BDP-05FD
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  • recoveryone
    recoveryone Posts: 890
    edited December 2013
    A few of you say grow up, but I can say none of you have had the duty of contact a family and telling them their love one is not coming home due to a mistake, so as I say I take mistake very seriously. The worst was going to a fallen member home who was a single parent and telling his 12yr son and 14yr old daughter daddy not coming home. So maybe I've seen to much and become less tolerate our oh well crap happen culture.
    Family Room HT 7.2/i]:Vizio Oled55h1 Pioneer Elite SC-LX502 Pioneer Elite BDP 85FD Eversolo DMP A6 Panamax M5300-EXSpeakers Fronts Fluance XF8L Center Polk Audio S35 Side Surrounds Fluance bipolar Rear Surrounds FluanceXF8 Bookshelf Subs SVS PB4000 x2 Living room 2ch: Crown Xli 1500 amp Teac EQ MKII FX Audio X6 Mk II DAC Squeezebox Touch Fluance Signature Tower Speakers Panamax M5100-EXOffice media room:Vizio M50Q6 50" Pioneer Elite VSX LX301 Eversolo DMP-A6 Polkaudio R50 Towers Polkaudio CS 10 Panamax M4300 Monoprice 12" subMaster bedroom:Vizio M55Q7 Pioneer Elite VSX LX302 Pioneer Elite BDP 85FD Squeezebox Touch Polk audio RTi 6 fronts, Rears Dayton B652 Polk Audio CS10 center Monoprice 12" sub Panamax M5300-EX
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  • nguyendot
    nguyendot Posts: 3,594
    edited December 2013
    recoveryone wrote: »
    A few of say grow up, but I can say none of you have had the duty of contact a family and telling them their love one is not coming home due to a mistake.

    Because that is relevant to the topic at hand. You're grasping at straws at best trying to compare a mismatched driver order with life and death. It's also making you sound real intelligent to boot. Grow up junior.
    Main Surround -
    Epson 8350 Projector/ Elite Screens 120" / Pioneer Elite SC-35 / Sunfire Signature / Focal Chorus 716s / Focal Chorus CC / Polk MC80 / Polk PSW150 sub

    Bedroom - Sharp Aquos 70" 650 / Pioneer SC-1222k / Polk RT-55 / Polk CS-250

    Den - Rotel RSP-1068 / Threshold CAS-2 / Boston VR-M60 / BDP-05FD
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  • cfrizz
    cfrizz Posts: 13,415
    edited December 2013
    I suggest you get a physical if something as insignificant as getting a wrong speaker driver is going to kill you! You obviously have more serious health problems that take priority.
    Marantz AV-7705 PrePro, Classé 5 channel 200wpc Amp, Oppo 103 BluRay, Rotel RCD-1072 CDP, Sony XBR-49X800E TV, Polk S60 Main Speakers, Polk ES30 Center Channel, Polk S15 Surround Speakers SVS SB12-NSD x2
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  • polkfarmboy
    polkfarmboy Posts: 5,703
    edited December 2013
    Listen guys, polk screwed up and they owe the guy an apology. I am sure they will make it right for the inconvenience they have caused. Telling this guy to grow up repeatedly does nothing but infuriate this guy but you already new that so who really needs to grow up on this thread.
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  • treitz3
    treitz3 Posts: 19,027
    edited December 2013
    Hello, recoveryone and good evening to you. These type of threads really disappoint me. Nobody and no company is perfect 100 percent of the time. To expect otherwise is not being realistic.

    Where the disappointment comes is when a mistake was made [most likely a honest human mistake] and instead of simply notifying Polk that a mistake had been made and requesting that it be corrected in a timely manner, folks come out guns-a-blazin' on an open public forum publicly blasting Polk. All this during a time that is after hours, during a holiday season and on top of that, on a weekend when Polk isn't even open or available to respond or correct your unfortunate situation in a professional manner.

    To answer your question, no. This is not what you should expect from Polk. This is not what one should expect from any company but the plain fact of the matter is that mistakes do happen. Especially when you add in the human element. In the grand scheme of things, let's say that you may have to wait an additional 5 days for this to be resolved. Is life so bad without this woofer that an additional 5 day period [if that] warrants a public bashing of a company that has a long standing reputation of providing outstanding customer service without even giving the courtesy of allowing Polk to make things right for you?

    Think about that for a second. Then enjoy your evening and relax a little bit. Polk will make this right for you. With an unwarranted public bashing or not. Happy Holidays to you and your son.

    Tom
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
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  • recoveryone
    recoveryone Posts: 890
    edited December 2013
    My concern over the quality of service is the same as yours when you want something you been waiting for. And for those of you that so concern over my health, I am in better shape than many of you at my current age of 52. But thanks for the concern. So you can all stop defending polk's support staff as the mistake was theirs and not mine and on Monday they will be made fully aware of it.
    Family Room HT 7.2/i]:Vizio Oled55h1 Pioneer Elite SC-LX502 Pioneer Elite BDP 85FD Eversolo DMP A6 Panamax M5300-EXSpeakers Fronts Fluance XF8L Center Polk Audio S35 Side Surrounds Fluance bipolar Rear Surrounds FluanceXF8 Bookshelf Subs SVS PB4000 x2 Living room 2ch: Crown Xli 1500 amp Teac EQ MKII FX Audio X6 Mk II DAC Squeezebox Touch Fluance Signature Tower Speakers Panamax M5100-EXOffice media room:Vizio M50Q6 50" Pioneer Elite VSX LX301 Eversolo DMP-A6 Polkaudio R50 Towers Polkaudio CS 10 Panamax M4300 Monoprice 12" subMaster bedroom:Vizio M55Q7 Pioneer Elite VSX LX302 Pioneer Elite BDP 85FD Squeezebox Touch Polk audio RTi 6 fronts, Rears Dayton B652 Polk Audio CS10 center Monoprice 12" sub Panamax M5300-EX
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  • F1nut
    F1nut Posts: 50,546
    edited December 2013
    I'm sure polk would have held off processing my order if my card was decline[d].

    Let's take a look at that. So, if your card was declined instead of posting on the Internet that you are a deadbeat customer, they would have contacted you to inform you of the situation and waited for you to respond. You, if at all possible, would either give them the proper card number or use a different valid card.

    See how that works now!?!
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • F1nut
    F1nut Posts: 50,546
    edited December 2013
    And for those of you that so concern over my health, I am in better shape than many of you at my current age of 52.

    I dare say the concern is for your mental health, not your physical.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • brgman
    brgman Posts: 2,859
    edited December 2013
    I hope proper spelling and grammar isn't part of your job.
    Main Rig-Realistic AM/FM Record player 8 track boasting 4 WPC

    Backup Rig-2 CH-Rogue Audio Zeus w/Factory Special Dark Mods,Joule-Electra 300ME Platinum Preamp,OPPO-105 w/Modwright Tube Mod, Auralic Aries G2.1,Polk 2.3TL,3.1TL's,Dreadnought,RTA-15TL's,1C's All Fully Modded,2xRTA-12c's ,Benchmark DAC3 HGC,Synology NAS,VPI Scout w/Dynavector DV-20XH and Rogue Audio Ares Phono Preamp,Sony PCM-R500 DAT,HHB-850 Pro CDR,Tascam CC-222SLMKII Cassette/CDR,MIT S3.3 Shotgun Cables,Shunyata Hyra-8,Shunyata and Triode Labs Power Cords

    I’M OFFENDED!!!!
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  • recoveryone
    recoveryone Posts: 890
    edited December 2013
    Like I said F1nut, they made the mistake not me and POLK will hear from me loud and clear of my dissatisfaction with their effort. so get off the Polk bandwagon cause its not a parade going on.
    Family Room HT 7.2/i]:Vizio Oled55h1 Pioneer Elite SC-LX502 Pioneer Elite BDP 85FD Eversolo DMP A6 Panamax M5300-EXSpeakers Fronts Fluance XF8L Center Polk Audio S35 Side Surrounds Fluance bipolar Rear Surrounds FluanceXF8 Bookshelf Subs SVS PB4000 x2 Living room 2ch: Crown Xli 1500 amp Teac EQ MKII FX Audio X6 Mk II DAC Squeezebox Touch Fluance Signature Tower Speakers Panamax M5100-EXOffice media room:Vizio M50Q6 50" Pioneer Elite VSX LX301 Eversolo DMP-A6 Polkaudio R50 Towers Polkaudio CS 10 Panamax M4300 Monoprice 12" subMaster bedroom:Vizio M55Q7 Pioneer Elite VSX LX302 Pioneer Elite BDP 85FD Squeezebox Touch Polk audio RTi 6 fronts, Rears Dayton B652 Polk Audio CS10 center Monoprice 12" sub Panamax M5300-EX
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  • F1nut
    F1nut Posts: 50,546
    edited December 2013
    Yes, definitely something not quite right with your mental health. For my own sanity you've been added to my BOZO list. Bye!
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • Toolfan66
    Toolfan66 Posts: 17,238
    edited December 2013
    Posting about it is one thing, but continuing to **** about it is another, relax a little, they will take care of it, I just went through it my self, and I knew just posting about it would help get it resolved, and it did..

    Good customer service is not about everything being perfect, it's also about how they rectify a mistake, and trust me they will..

    Your first post was all that was needed, there is nothing wrong with a little venting due to being frustrated, the difference on my part is I made phone calls before I posted, and I knew posting would help, and I didn't continue to **** about it, I have been a long time Polk customer, and out of all my travels with them I have only had this one, and only issue, I would say they are doing their job just fine...
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  • txcoastal1
    txcoastal1 Posts: 13,283
    edited December 2013
    Wow recovery if you were my customer I would rectify, then tell you take your business elsewhere

    Its a friggin' speaker dude....and the busiest time of year....$chitt happens
    2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
    Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
    Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
    Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC

    erat interfectorem cesar et **** dictatorem dicere a
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  • recoveryone
    recoveryone Posts: 890
    edited December 2013
    treitz3 wrote: »
    Hello, recoveryone and good evening to you. These type of threads really disappoint me. Nobody and no company is perfect 100 percent of the time. To expect otherwise is not being realistic.

    Where the disappointment comes is when a mistake was made [most likely a honest human mistake] and instead of simply notifying Polk that a mistake had been made and requesting that it be corrected in a timely manner, folks come out guns-a-blazin' on an open public forum publicly blasting Polk. All this during a time that is after hours, during a holiday season and on top of that, on a weekend when Polk isn't even open or available to respond or correct your unfortunate situation in a professional manner.

    To answer your question, no. This is not what you should expect from Polk. This is not what one should expect from any company but the plain fact of the matter is that mistakes do happen. Especially when you add in the human element. In the grand scheme of things, let's say that you may have to wait an additional 5 days for this to be resolved. Is life so bad without this woofer that an additional 5 day period [if that] warrants a public bashing of a company that has a long standing reputation of providing outstanding customer service without even giving the courtesy of allowing Polk to make things right for you?

    Think about that for a second. Then enjoy your evening and relax a little bit. Polk will make this right for you. With an unwarranted public bashing or not. Happy Holidays to you and your son.

    Tom

    Thank you for your response, as in my original post I never bash the polk product, but the customer service. I am fully aware of the human factor that very well be at fault. I express my concern to find out if this is a common theme and I should look else where like parts express for future replacements of parts of some other resource.
    Family Room HT 7.2/i]:Vizio Oled55h1 Pioneer Elite SC-LX502 Pioneer Elite BDP 85FD Eversolo DMP A6 Panamax M5300-EXSpeakers Fronts Fluance XF8L Center Polk Audio S35 Side Surrounds Fluance bipolar Rear Surrounds FluanceXF8 Bookshelf Subs SVS PB4000 x2 Living room 2ch: Crown Xli 1500 amp Teac EQ MKII FX Audio X6 Mk II DAC Squeezebox Touch Fluance Signature Tower Speakers Panamax M5100-EXOffice media room:Vizio M50Q6 50" Pioneer Elite VSX LX301 Eversolo DMP-A6 Polkaudio R50 Towers Polkaudio CS 10 Panamax M4300 Monoprice 12" subMaster bedroom:Vizio M55Q7 Pioneer Elite VSX LX302 Pioneer Elite BDP 85FD Squeezebox Touch Polk audio RTi 6 fronts, Rears Dayton B652 Polk Audio CS10 center Monoprice 12" sub Panamax M5300-EX
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  • recoveryone
    recoveryone Posts: 890
    edited December 2013
    F1nut wrote: »
    Yes, definitely something not quite right with your mental health. For my own sanity you've been added to my BOZO list. Bye!

    F1nut, you will need someone like me one day in you life to cut through the BS of life and not tolerate the oh well attitude.
    Family Room HT 7.2/i]:Vizio Oled55h1 Pioneer Elite SC-LX502 Pioneer Elite BDP 85FD Eversolo DMP A6 Panamax M5300-EXSpeakers Fronts Fluance XF8L Center Polk Audio S35 Side Surrounds Fluance bipolar Rear Surrounds FluanceXF8 Bookshelf Subs SVS PB4000 x2 Living room 2ch: Crown Xli 1500 amp Teac EQ MKII FX Audio X6 Mk II DAC Squeezebox Touch Fluance Signature Tower Speakers Panamax M5100-EXOffice media room:Vizio M50Q6 50" Pioneer Elite VSX LX301 Eversolo DMP-A6 Polkaudio R50 Towers Polkaudio CS 10 Panamax M4300 Monoprice 12" subMaster bedroom:Vizio M55Q7 Pioneer Elite VSX LX302 Pioneer Elite BDP 85FD Squeezebox Touch Polk audio RTi 6 fronts, Rears Dayton B652 Polk Audio CS10 center Monoprice 12" sub Panamax M5300-EX
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  • treitz3
    treitz3 Posts: 19,027
    edited December 2013
    recoveryone wrote: »
    Thank you for your response, as in my original post I never bash the polk product, but the customer service. I am fully aware of the human factor that very well be at fault. I express my concern to find out if this is a common theme and I should look else where like parts express for future replacements of parts of some other resource.
    Naw, it's not a common theme. Just an unfortunate situation. Polk will take care of this as soon as they see it and I can almost guarantee you that nap or Ken will have your inquiry forwarded to the customer service department well before Monday even hits. You are welcome, BTW. Just trust that they will take care of you.

    Sorry to hear of your inconvenience in the meantime.

    Tom
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited December 2013
    Hello recoveryone,
    I'm sorry you didn't receive the correct part, I understand it can be frustrating. I've sent a copy of your post to Polk's CS manager, Kim Jasper. You can reach him, on Monday, at 1-800-377-7655 extension 208. He will make sure the correct one is sent.
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  • recoveryone
    recoveryone Posts: 890
    edited December 2013
    Will do Ken
    Family Room HT 7.2/i]:Vizio Oled55h1 Pioneer Elite SC-LX502 Pioneer Elite BDP 85FD Eversolo DMP A6 Panamax M5300-EXSpeakers Fronts Fluance XF8L Center Polk Audio S35 Side Surrounds Fluance bipolar Rear Surrounds FluanceXF8 Bookshelf Subs SVS PB4000 x2 Living room 2ch: Crown Xli 1500 amp Teac EQ MKII FX Audio X6 Mk II DAC Squeezebox Touch Fluance Signature Tower Speakers Panamax M5100-EXOffice media room:Vizio M50Q6 50" Pioneer Elite VSX LX301 Eversolo DMP-A6 Polkaudio R50 Towers Polkaudio CS 10 Panamax M4300 Monoprice 12" subMaster bedroom:Vizio M55Q7 Pioneer Elite VSX LX302 Pioneer Elite BDP 85FD Squeezebox Touch Polk audio RTi 6 fronts, Rears Dayton B652 Polk Audio CS10 center Monoprice 12" sub Panamax M5300-EX
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  • nguyendot
    nguyendot Posts: 3,594
    edited December 2013
    I know they will fix your issue, and I hope they do. That way you can take your immature logic and go elsewhere. You continue to mention life and death among other things as if they are relevant to your issue. They are not.
    Main Surround -
    Epson 8350 Projector/ Elite Screens 120" / Pioneer Elite SC-35 / Sunfire Signature / Focal Chorus 716s / Focal Chorus CC / Polk MC80 / Polk PSW150 sub

    Bedroom - Sharp Aquos 70" 650 / Pioneer SC-1222k / Polk RT-55 / Polk CS-250

    Den - Rotel RSP-1068 / Threshold CAS-2 / Boston VR-M60 / BDP-05FD
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  • recoveryone
    recoveryone Posts: 890
    edited December 2013
    I live my life by a standard you may never understand, but be glad that there are people like me that are not afraid of the things that go bump in the night. So you can doubt my logic, but rest assure someone like me makes it easy for you to sleep at night.
    Family Room HT 7.2/i]:Vizio Oled55h1 Pioneer Elite SC-LX502 Pioneer Elite BDP 85FD Eversolo DMP A6 Panamax M5300-EXSpeakers Fronts Fluance XF8L Center Polk Audio S35 Side Surrounds Fluance bipolar Rear Surrounds FluanceXF8 Bookshelf Subs SVS PB4000 x2 Living room 2ch: Crown Xli 1500 amp Teac EQ MKII FX Audio X6 Mk II DAC Squeezebox Touch Fluance Signature Tower Speakers Panamax M5100-EXOffice media room:Vizio M50Q6 50" Pioneer Elite VSX LX301 Eversolo DMP-A6 Polkaudio R50 Towers Polkaudio CS 10 Panamax M4300 Monoprice 12" subMaster bedroom:Vizio M55Q7 Pioneer Elite VSX LX302 Pioneer Elite BDP 85FD Squeezebox Touch Polk audio RTi 6 fronts, Rears Dayton B652 Polk Audio CS10 center Monoprice 12" sub Panamax M5300-EX
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  • halo71
    halo71 Posts: 4,603
    edited December 2013
    So how many times have you ordered from Polk and got the wrong order? I am guessing this is the first time. So how many times have you ordered something online and got the wrong item? I am guessing this is the first time. And how the heck do you have the nerve to compare getting the wrong woofer to having to tell someones kids that their Daddy is not coming home?

    You are talking like a complete and utter fool! To compare the two you just did...really? I hope you do not carry the senseless rage and attitude over such a simple mistake in your daily life and job. You really need to step back and take a deep breath!


    I for one have never ever heard the comparison of working in the military and repair a friggin' stereo speaker together! WOW!
    --Gary--
    Onkyo Integra M504, Bottlehead Foreplay III, Denon SACD, Thiel CS2.3, NHT VT-2, VT-3 and Evolution T6, Infinity RSIIIa, SDA1C and a few dozen other speakers around the house I change in and out.
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  • recoveryone
    recoveryone Posts: 890
    edited December 2013
    Well Gary welcome to the party, nothing like being a johnny come lately and try to jump in when its all over and take a little credit for nothing you have done for yourself.
    Family Room HT 7.2/i]:Vizio Oled55h1 Pioneer Elite SC-LX502 Pioneer Elite BDP 85FD Eversolo DMP A6 Panamax M5300-EXSpeakers Fronts Fluance XF8L Center Polk Audio S35 Side Surrounds Fluance bipolar Rear Surrounds FluanceXF8 Bookshelf Subs SVS PB4000 x2 Living room 2ch: Crown Xli 1500 amp Teac EQ MKII FX Audio X6 Mk II DAC Squeezebox Touch Fluance Signature Tower Speakers Panamax M5100-EXOffice media room:Vizio M50Q6 50" Pioneer Elite VSX LX301 Eversolo DMP-A6 Polkaudio R50 Towers Polkaudio CS 10 Panamax M4300 Monoprice 12" subMaster bedroom:Vizio M55Q7 Pioneer Elite VSX LX302 Pioneer Elite BDP 85FD Squeezebox Touch Polk audio RTi 6 fronts, Rears Dayton B652 Polk Audio CS10 center Monoprice 12" sub Panamax M5300-EX
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  • mdaudioguy
    mdaudioguy Posts: 5,165
    edited December 2013
    brgman wrote: »
    I hope proper spelling and grammar isn't part of your job.

    :lol::lol::lol::lol::lol::lol::lol::lol::lol::lol:
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