LSiM706c cabinet damaged

I received my new LSiM706c today and the cabinet seemed to be damaged. The shipping box did not seem to be damaged which is why I didn’t open it as soon as it was delivered. Not sure what to do but disappointed my brand new speaker isn’t perfect. Here is the best pic I could get of the damage.vwcbt6fk89p4.jpeg
Money Talks, Mine says Goodbye Rob!!!!
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Comments

  • VR3
    VR3 Posts: 27,967
    Did you contact Adorama?
    - Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
  • F1nut
    F1nut Posts: 49,708
    Grimster74 wrote: »
    I received my new LSiM706c today and the cabinet seemed to be damaged. The shipping box did not seem to be damaged which is why I didn’t open it as soon as it was delivered. Not sure what to do but disappointed my brand new speaker isn’t perfect. Here is the best pic I could get of the damage.vwcbt6fk89p4.jpeg

    See the dark squiggly lines all around the damage? Someone used a marker trying to touch up those marks, did a bad job of it too. I also see scratches and what looks like pack marks at the bottom of your photo. You should return it.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • Grimster74
    Grimster74 Posts: 2,564
    edited October 2019
    VR3, the center came from Polk, Adorma was out of black so I ordered directly from Polk. I was actually shocked that the center came in its own box, not double boxed like the 707’s from Adorma. I figured for a center that size it would have been double boxed.
    Money Talks, Mine says Goodbye Rob!!!!
  • Grimster74
    Grimster74 Posts: 2,564
    F1nut wrote: »
    Grimster74 wrote: »
    I received my new LSiM706c today and the cabinet seemed to be damaged. The shipping box did not seem to be damaged which is why I didn’t open it as soon as it was delivered. Not sure what to do but disappointed my brand new speaker isn’t perfect. Here is the best pic I could get of the damage.vwcbt6fk89p4.jpeg

    See the dark squiggly lines all around the damage? Someone used a marker trying to touch up those marks, did a bad job of it too. I also see scratches and what looks like pack marks at the bottom of your photo. You should return it.

    It’s hard to tell from the pic but it’s actually crushed in in those areas, not much but just enough to feel it when running your fingers over it.
    Money Talks, Mine says Goodbye Rob!!!!
  • VR3
    VR3 Posts: 27,967
    Ah I gotcha. Adorama double boxes all of the lsim stuff, the lsim packaging is awful
    - Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
  • afterburnt
    afterburnt Posts: 7,892
    The one that I got from Polk was damaged too, a big gnarly scatch on the bottom but I didn't notice it until it was too late. This was a long time ago on FF sale.
  • Grimster74
    Grimster74 Posts: 2,564
    afterburnt wrote: »
    The one that I got from Polk was damaged too, a big gnarly scatch on the bottom but I didn't notice it until it was too late. This was a long time ago on FF sale.

    I wish it were on the bottom cause I probably would have warned them about the packaging not being so great and just lived with the marks. This however is right on the top.
    Money Talks, Mine says Goodbye Rob!!!!
  • afterburnt
    afterburnt Posts: 7,892
    Their packaging does suck, my 707's looked like a busted can of biscuits when they arrived luckily the contents were unscathed.
  • Grimster74
    Grimster74 Posts: 2,564
    Can't seem to get in touch with anyone from Polk CS!
    Money Talks, Mine says Goodbye Rob!!!!
  • rooftop59
    rooftop59 Posts: 7,952
    Grimster74 wrote: »
    Can't seem to get in touch with anyone from Polk CS!

    @KenCustomerService
    Living Room 2.2: Usher BE-718 "tiny dancers"; Dual DIY Dayton audio RSS210HF-4 Subs with Dayton SPA-250 amps; Arcam SA30; Musical Fidelity A308; Sony UBP-x1000es; Squeezebox Touch with Bolder Power Supply
    Game Room 5.1.4:
    Denon AVR-X4200w; Sony UBP-x700; Definitive Technology Power Monitor 900 mains, CLR-3000 center, StudioMonitor 350 surrounds, ProMonitor 800 atmos x4; Sub - Monoprice Monolith 15in THX Ultra

    Bedroom 2.1
    Cambridge Azur 551r; Polk RT25i; ACI Titan Subwoofer
  • Grimster74
    Grimster74 Posts: 2,564
    rooftop59 wrote: »
    Grimster74 wrote: »
    Can't seem to get in touch with anyone from Polk CS!

    @KenCustomerService

    Think I PM'd Ken this morning. I remember when it use to be easy to get in touch with someone in CS. Guess I'll sit back and wait and see for someone to get in touch with me. Would like to get this resolved as quick as possible before leaving on a business trip.

    Money Talks, Mine says Goodbye Rob!!!!
  • Grimster74
    Grimster74 Posts: 2,564
    Just received a email from SoundUnited, looks like my replacement is being shipped. Sure hope this one returns in better shape than the last. Either way, glad to see they stand behind their product as well as the owners! Kudos SoundUnited!
    Money Talks, Mine says Goodbye Rob!!!!
  • DaveHo
    DaveHo Posts: 3,471
    Surprised you received a response. Hopefully the CS is improving. Better support will go a long way to making the legends more successful.
  • Grimster74
    Grimster74 Posts: 2,564
    Well, replacement arrived today and all is good. Seriously though, Polk really need to think about double boxing their speakers when shipping them out. Looks like a bomb blew up on the inside of this box as well but luckily the speaker survived.
    Money Talks, Mine says Goodbye Rob!!!!
  • mpitogo
    mpitogo Posts: 475
    I have a very similar issue with an from Polk direct. They did not double box my unit and it arrived with the foam disintegrating and the speaker damaged. The outer box shows impacts. There really needs to be a center foam and outer box. Case opened since I received it but have not years heard back. I know they must be very busy but spending the extra time on packing will save them money in the long haul from both customers support and damaged goods.

    Should I call this one in? I’m patient and can wait.


    .6ppgdlm25qq8.jpeg
    • Living Room Music-2.0 Polk Legend L800 | McIntosh C70 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Ares II | Belkin Soundform Connect | iPad Air USB to DAC
    • Media Room Ht-7.2.6/13.1 (Atmos/Auro-3D) Polk LSiM707, LSiM706c, LSiM702 F/X [x4], height LSiM703 [x6], HSU VTF-15H MK2 Dual | Marantz AV8805A | Rotel RB-1590 (L/R) | Appollon NC500 11ch | Sony UBP-X800 | AppleTV 4K | JVC RS2100
    • Game Room-5.1 Polk LSi25, LSiC, LSiF/X | Marantz SR7009 | AppleTV 4K | Xbox One S | Sony PS2, PS3 | Nintendo Wii | Gaming PC | Sony 75" LCD
    • Master Bedroom Music-2.0 Totem Hawk | Marantz PM-10 | Marantz SA-10 | SONY PS-HX500
    • Office-2.0 Ascend Acoustics Sierra LX, DSW microPRO3000 | Rotel RA-1570 | Marantz HD-CD1
    • Daughter's Bedroom 1-2.0 TBD Martin Logan Forte
    • Guest Room 2-2.0 Klipsch RP-600M | Martin Logan Forte
    • Guest Room 3-3.0 Martin Logan Motion 40, 50XT | Onkyo TX-SR705 | Apple TV | Samsung 55" TV
    • Guest Room 4-2.0 QAcoustics 3030i | Sansui AU-6900 | Topping DX7s | Sansui FR-1080 | TV
    • Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • rooftop59
    rooftop59 Posts: 7,952
    I would definitely call that in @mpitogo. That deserves a replacement or at the very least a partial refund if it doesn't bother you.
    Living Room 2.2: Usher BE-718 "tiny dancers"; Dual DIY Dayton audio RSS210HF-4 Subs with Dayton SPA-250 amps; Arcam SA30; Musical Fidelity A308; Sony UBP-x1000es; Squeezebox Touch with Bolder Power Supply
    Game Room 5.1.4:
    Denon AVR-X4200w; Sony UBP-x700; Definitive Technology Power Monitor 900 mains, CLR-3000 center, StudioMonitor 350 surrounds, ProMonitor 800 atmos x4; Sub - Monoprice Monolith 15in THX Ultra

    Bedroom 2.1
    Cambridge Azur 551r; Polk RT25i; ACI Titan Subwoofer
  • mpitogo
    mpitogo Posts: 475
    BTW it’s a 706c as well, for got to mention in the reply.
    • Living Room Music-2.0 Polk Legend L800 | McIntosh C70 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Ares II | Belkin Soundform Connect | iPad Air USB to DAC
    • Media Room Ht-7.2.6/13.1 (Atmos/Auro-3D) Polk LSiM707, LSiM706c, LSiM702 F/X [x4], height LSiM703 [x6], HSU VTF-15H MK2 Dual | Marantz AV8805A | Rotel RB-1590 (L/R) | Appollon NC500 11ch | Sony UBP-X800 | AppleTV 4K | JVC RS2100
    • Game Room-5.1 Polk LSi25, LSiC, LSiF/X | Marantz SR7009 | AppleTV 4K | Xbox One S | Sony PS2, PS3 | Nintendo Wii | Gaming PC | Sony 75" LCD
    • Master Bedroom Music-2.0 Totem Hawk | Marantz PM-10 | Marantz SA-10 | SONY PS-HX500
    • Office-2.0 Ascend Acoustics Sierra LX, DSW microPRO3000 | Rotel RA-1570 | Marantz HD-CD1
    • Daughter's Bedroom 1-2.0 TBD Martin Logan Forte
    • Guest Room 2-2.0 Klipsch RP-600M | Martin Logan Forte
    • Guest Room 3-3.0 Martin Logan Motion 40, 50XT | Onkyo TX-SR705 | Apple TV | Samsung 55" TV
    • Guest Room 4-2.0 QAcoustics 3030i | Sansui AU-6900 | Topping DX7s | Sansui FR-1080 | TV
    • Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • mpitogo
    mpitogo Posts: 475
    @rooftop59 OK. Will try. If it where just scratches, I think those could be stained and buffed out with wax. The big dent definitely won’t buff out. But it’s really sad and angers me at not because I’m in this situation but because of the waste. While I did get it at 50% off the assumption would be for undamaged goods.
    • Living Room Music-2.0 Polk Legend L800 | McIntosh C70 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Ares II | Belkin Soundform Connect | iPad Air USB to DAC
    • Media Room Ht-7.2.6/13.1 (Atmos/Auro-3D) Polk LSiM707, LSiM706c, LSiM702 F/X [x4], height LSiM703 [x6], HSU VTF-15H MK2 Dual | Marantz AV8805A | Rotel RB-1590 (L/R) | Appollon NC500 11ch | Sony UBP-X800 | AppleTV 4K | JVC RS2100
    • Game Room-5.1 Polk LSi25, LSiC, LSiF/X | Marantz SR7009 | AppleTV 4K | Xbox One S | Sony PS2, PS3 | Nintendo Wii | Gaming PC | Sony 75" LCD
    • Master Bedroom Music-2.0 Totem Hawk | Marantz PM-10 | Marantz SA-10 | SONY PS-HX500
    • Office-2.0 Ascend Acoustics Sierra LX, DSW microPRO3000 | Rotel RA-1570 | Marantz HD-CD1
    • Daughter's Bedroom 1-2.0 TBD Martin Logan Forte
    • Guest Room 2-2.0 Klipsch RP-600M | Martin Logan Forte
    • Guest Room 3-3.0 Martin Logan Motion 40, 50XT | Onkyo TX-SR705 | Apple TV | Samsung 55" TV
    • Guest Room 4-2.0 QAcoustics 3030i | Sansui AU-6900 | Topping DX7s | Sansui FR-1080 | TV
    • Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • mpitogo
    mpitogo Posts: 475
    Left a message on their web orders support line. They’re probably very busy with EoY. Other than the automated response heard nothing yet. Maybe I’ll have better luck in the new year.
    • Living Room Music-2.0 Polk Legend L800 | McIntosh C70 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Ares II | Belkin Soundform Connect | iPad Air USB to DAC
    • Media Room Ht-7.2.6/13.1 (Atmos/Auro-3D) Polk LSiM707, LSiM706c, LSiM702 F/X [x4], height LSiM703 [x6], HSU VTF-15H MK2 Dual | Marantz AV8805A | Rotel RB-1590 (L/R) | Appollon NC500 11ch | Sony UBP-X800 | AppleTV 4K | JVC RS2100
    • Game Room-5.1 Polk LSi25, LSiC, LSiF/X | Marantz SR7009 | AppleTV 4K | Xbox One S | Sony PS2, PS3 | Nintendo Wii | Gaming PC | Sony 75" LCD
    • Master Bedroom Music-2.0 Totem Hawk | Marantz PM-10 | Marantz SA-10 | SONY PS-HX500
    • Office-2.0 Ascend Acoustics Sierra LX, DSW microPRO3000 | Rotel RA-1570 | Marantz HD-CD1
    • Daughter's Bedroom 1-2.0 TBD Martin Logan Forte
    • Guest Room 2-2.0 Klipsch RP-600M | Martin Logan Forte
    • Guest Room 3-3.0 Martin Logan Motion 40, 50XT | Onkyo TX-SR705 | Apple TV | Samsung 55" TV
    • Guest Room 4-2.0 QAcoustics 3030i | Sansui AU-6900 | Topping DX7s | Sansui FR-1080 | TV
    • Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • mpitogo
    mpitogo Posts: 475
    @pitdogg2 I did, I got their automated voicemail system every time so I just left a message. I'm pretty sure I'm calling during business hours.
    • Living Room Music-2.0 Polk Legend L800 | McIntosh C70 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Ares II | Belkin Soundform Connect | iPad Air USB to DAC
    • Media Room Ht-7.2.6/13.1 (Atmos/Auro-3D) Polk LSiM707, LSiM706c, LSiM702 F/X [x4], height LSiM703 [x6], HSU VTF-15H MK2 Dual | Marantz AV8805A | Rotel RB-1590 (L/R) | Appollon NC500 11ch | Sony UBP-X800 | AppleTV 4K | JVC RS2100
    • Game Room-5.1 Polk LSi25, LSiC, LSiF/X | Marantz SR7009 | AppleTV 4K | Xbox One S | Sony PS2, PS3 | Nintendo Wii | Gaming PC | Sony 75" LCD
    • Master Bedroom Music-2.0 Totem Hawk | Marantz PM-10 | Marantz SA-10 | SONY PS-HX500
    • Office-2.0 Ascend Acoustics Sierra LX, DSW microPRO3000 | Rotel RA-1570 | Marantz HD-CD1
    • Daughter's Bedroom 1-2.0 TBD Martin Logan Forte
    • Guest Room 2-2.0 Klipsch RP-600M | Martin Logan Forte
    • Guest Room 3-3.0 Martin Logan Motion 40, 50XT | Onkyo TX-SR705 | Apple TV | Samsung 55" TV
    • Guest Room 4-2.0 QAcoustics 3030i | Sansui AU-6900 | Topping DX7s | Sansui FR-1080 | TV
    • Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • Grimster74
    Grimster74 Posts: 2,564
    mpitogo, try sending a email to websitessupport@soundunited.com I heard back the very next day first thing in the morning, hopefully this will help.

    Rob
    Money Talks, Mine says Goodbye Rob!!!!
  • mpitogo
    mpitogo Posts: 475
    trying this as well thanks.
    • Living Room Music-2.0 Polk Legend L800 | McIntosh C70 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Ares II | Belkin Soundform Connect | iPad Air USB to DAC
    • Media Room Ht-7.2.6/13.1 (Atmos/Auro-3D) Polk LSiM707, LSiM706c, LSiM702 F/X [x4], height LSiM703 [x6], HSU VTF-15H MK2 Dual | Marantz AV8805A | Rotel RB-1590 (L/R) | Appollon NC500 11ch | Sony UBP-X800 | AppleTV 4K | JVC RS2100
    • Game Room-5.1 Polk LSi25, LSiC, LSiF/X | Marantz SR7009 | AppleTV 4K | Xbox One S | Sony PS2, PS3 | Nintendo Wii | Gaming PC | Sony 75" LCD
    • Master Bedroom Music-2.0 Totem Hawk | Marantz PM-10 | Marantz SA-10 | SONY PS-HX500
    • Office-2.0 Ascend Acoustics Sierra LX, DSW microPRO3000 | Rotel RA-1570 | Marantz HD-CD1
    • Daughter's Bedroom 1-2.0 TBD Martin Logan Forte
    • Guest Room 2-2.0 Klipsch RP-600M | Martin Logan Forte
    • Guest Room 3-3.0 Martin Logan Motion 40, 50XT | Onkyo TX-SR705 | Apple TV | Samsung 55" TV
    • Guest Room 4-2.0 QAcoustics 3030i | Sansui AU-6900 | Topping DX7s | Sansui FR-1080 | TV
    • Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • mpitogo
    mpitogo Posts: 475
    Seriously!?!?! I checked on the status in the new year and it says completed??

    I opened a new case today.

    mfdaenbppr8x.jpg
    • Living Room Music-2.0 Polk Legend L800 | McIntosh C70 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Ares II | Belkin Soundform Connect | iPad Air USB to DAC
    • Media Room Ht-7.2.6/13.1 (Atmos/Auro-3D) Polk LSiM707, LSiM706c, LSiM702 F/X [x4], height LSiM703 [x6], HSU VTF-15H MK2 Dual | Marantz AV8805A | Rotel RB-1590 (L/R) | Appollon NC500 11ch | Sony UBP-X800 | AppleTV 4K | JVC RS2100
    • Game Room-5.1 Polk LSi25, LSiC, LSiF/X | Marantz SR7009 | AppleTV 4K | Xbox One S | Sony PS2, PS3 | Nintendo Wii | Gaming PC | Sony 75" LCD
    • Master Bedroom Music-2.0 Totem Hawk | Marantz PM-10 | Marantz SA-10 | SONY PS-HX500
    • Office-2.0 Ascend Acoustics Sierra LX, DSW microPRO3000 | Rotel RA-1570 | Marantz HD-CD1
    • Daughter's Bedroom 1-2.0 TBD Martin Logan Forte
    • Guest Room 2-2.0 Klipsch RP-600M | Martin Logan Forte
    • Guest Room 3-3.0 Martin Logan Motion 40, 50XT | Onkyo TX-SR705 | Apple TV | Samsung 55" TV
    • Guest Room 4-2.0 QAcoustics 3030i | Sansui AU-6900 | Topping DX7s | Sansui FR-1080 | TV
    • Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • mpitogo
    mpitogo Posts: 475
    So I called their support line and its Denon tech support.

    zt3p6oe6nmcd.jpg
    • Living Room Music-2.0 Polk Legend L800 | McIntosh C70 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Ares II | Belkin Soundform Connect | iPad Air USB to DAC
    • Media Room Ht-7.2.6/13.1 (Atmos/Auro-3D) Polk LSiM707, LSiM706c, LSiM702 F/X [x4], height LSiM703 [x6], HSU VTF-15H MK2 Dual | Marantz AV8805A | Rotel RB-1590 (L/R) | Appollon NC500 11ch | Sony UBP-X800 | AppleTV 4K | JVC RS2100
    • Game Room-5.1 Polk LSi25, LSiC, LSiF/X | Marantz SR7009 | AppleTV 4K | Xbox One S | Sony PS2, PS3 | Nintendo Wii | Gaming PC | Sony 75" LCD
    • Master Bedroom Music-2.0 Totem Hawk | Marantz PM-10 | Marantz SA-10 | SONY PS-HX500
    • Office-2.0 Ascend Acoustics Sierra LX, DSW microPRO3000 | Rotel RA-1570 | Marantz HD-CD1
    • Daughter's Bedroom 1-2.0 TBD Martin Logan Forte
    • Guest Room 2-2.0 Klipsch RP-600M | Martin Logan Forte
    • Guest Room 3-3.0 Martin Logan Motion 40, 50XT | Onkyo TX-SR705 | Apple TV | Samsung 55" TV
    • Guest Room 4-2.0 QAcoustics 3030i | Sansui AU-6900 | Topping DX7s | Sansui FR-1080 | TV
    • Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • mpitogo
    mpitogo Posts: 475
    So finally got a hold of someone at customer service. He looked at the open case and is forwarding my issue to a product specialist. Waiting again but progress.
    • Living Room Music-2.0 Polk Legend L800 | McIntosh C70 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Ares II | Belkin Soundform Connect | iPad Air USB to DAC
    • Media Room Ht-7.2.6/13.1 (Atmos/Auro-3D) Polk LSiM707, LSiM706c, LSiM702 F/X [x4], height LSiM703 [x6], HSU VTF-15H MK2 Dual | Marantz AV8805A | Rotel RB-1590 (L/R) | Appollon NC500 11ch | Sony UBP-X800 | AppleTV 4K | JVC RS2100
    • Game Room-5.1 Polk LSi25, LSiC, LSiF/X | Marantz SR7009 | AppleTV 4K | Xbox One S | Sony PS2, PS3 | Nintendo Wii | Gaming PC | Sony 75" LCD
    • Master Bedroom Music-2.0 Totem Hawk | Marantz PM-10 | Marantz SA-10 | SONY PS-HX500
    • Office-2.0 Ascend Acoustics Sierra LX, DSW microPRO3000 | Rotel RA-1570 | Marantz HD-CD1
    • Daughter's Bedroom 1-2.0 TBD Martin Logan Forte
    • Guest Room 2-2.0 Klipsch RP-600M | Martin Logan Forte
    • Guest Room 3-3.0 Martin Logan Motion 40, 50XT | Onkyo TX-SR705 | Apple TV | Samsung 55" TV
    • Guest Room 4-2.0 QAcoustics 3030i | Sansui AU-6900 | Topping DX7s | Sansui FR-1080 | TV
    • Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • BjornB17
    BjornB17 Posts: 752
    :D:D:D Don't be surprised if your new case gets marked as completed again without hearing back.
    KEF Q150 | Rythmik F12 | Yamaha Aventage RX-A780
  • mpitogo
    mpitogo Posts: 475
    Um, no updates since I called in. This is crazy!
    • Living Room Music-2.0 Polk Legend L800 | McIntosh C70 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Ares II | Belkin Soundform Connect | iPad Air USB to DAC
    • Media Room Ht-7.2.6/13.1 (Atmos/Auro-3D) Polk LSiM707, LSiM706c, LSiM702 F/X [x4], height LSiM703 [x6], HSU VTF-15H MK2 Dual | Marantz AV8805A | Rotel RB-1590 (L/R) | Appollon NC500 11ch | Sony UBP-X800 | AppleTV 4K | JVC RS2100
    • Game Room-5.1 Polk LSi25, LSiC, LSiF/X | Marantz SR7009 | AppleTV 4K | Xbox One S | Sony PS2, PS3 | Nintendo Wii | Gaming PC | Sony 75" LCD
    • Master Bedroom Music-2.0 Totem Hawk | Marantz PM-10 | Marantz SA-10 | SONY PS-HX500
    • Office-2.0 Ascend Acoustics Sierra LX, DSW microPRO3000 | Rotel RA-1570 | Marantz HD-CD1
    • Daughter's Bedroom 1-2.0 TBD Martin Logan Forte
    • Guest Room 2-2.0 Klipsch RP-600M | Martin Logan Forte
    • Guest Room 3-3.0 Martin Logan Motion 40, 50XT | Onkyo TX-SR705 | Apple TV | Samsung 55" TV
    • Guest Room 4-2.0 QAcoustics 3030i | Sansui AU-6900 | Topping DX7s | Sansui FR-1080 | TV
    • Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • BjornB17
    BjornB17 Posts: 752
    edited January 2020
    mpitogo wrote: »
    Um, no updates since I called in. This is crazy!

    It has been a month since your original post and obviously they have no intention of helping you out. And this is for their former top of the line product that you purchased brand new, and now are almost past your return date.

    It is like waiting for a girl you are have a crush on to text you back. They haven't texted you and probably won't, but deep down inside you don't want to tell yourself that :D

    @CassidyStains maybe you can help this guy out?
    KEF Q150 | Rythmik F12 | Yamaha Aventage RX-A780