LSiM706c cabinet damaged

I received my new LSiM706c today and the cabinet seemed to be damaged. The shipping box did not seem to be damaged which is why I didn’t open it as soon as it was delivered. Not sure what to do but disappointed my brand new speaker isn’t perfect. Here is the best pic I could get of the damage.vwcbt6fk89p4.jpeg
Money Talks, Mine says Goodbye Rob!!!!
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Comments

  • VR3VR3 Posts: 23,738
    Did you contact Adorama?
    - Not Tom

    "No, that's silly talk. Dude, you can't possibly be this audio dumb so quit the act." - Doro
  • F1nutF1nut Posts: 44,021
    Grimster74 wrote: »
    I received my new LSiM706c today and the cabinet seemed to be damaged. The shipping box did not seem to be damaged which is why I didn’t open it as soon as it was delivered. Not sure what to do but disappointed my brand new speaker isn’t perfect. Here is the best pic I could get of the damage.vwcbt6fk89p4.jpeg

    See the dark squiggly lines all around the damage? Someone used a marker trying to touch up those marks, did a bad job of it too. I also see scratches and what looks like pack marks at the bottom of your photo. You should return it.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • Grimster74Grimster74 Posts: 2,528
    edited October 2019
    VR3, the center came from Polk, Adorma was out of black so I ordered directly from Polk. I was actually shocked that the center came in its own box, not double boxed like the 707’s from Adorma. I figured for a center that size it would have been double boxed.
    Money Talks, Mine says Goodbye Rob!!!!
  • Grimster74Grimster74 Posts: 2,528
    F1nut wrote: »
    Grimster74 wrote: »
    I received my new LSiM706c today and the cabinet seemed to be damaged. The shipping box did not seem to be damaged which is why I didn’t open it as soon as it was delivered. Not sure what to do but disappointed my brand new speaker isn’t perfect. Here is the best pic I could get of the damage.vwcbt6fk89p4.jpeg

    See the dark squiggly lines all around the damage? Someone used a marker trying to touch up those marks, did a bad job of it too. I also see scratches and what looks like pack marks at the bottom of your photo. You should return it.

    It’s hard to tell from the pic but it’s actually crushed in in those areas, not much but just enough to feel it when running your fingers over it.
    Money Talks, Mine says Goodbye Rob!!!!
  • VR3VR3 Posts: 23,738
    Ah I gotcha. Adorama double boxes all of the lsim stuff, the lsim packaging is awful
    - Not Tom

    "No, that's silly talk. Dude, you can't possibly be this audio dumb so quit the act." - Doro
  • afterburntafterburnt Posts: 6,605
    The one that I got from Polk was damaged too, a big gnarly scatch on the bottom but I didn't notice it until it was too late. This was a long time ago on FF sale.
    I disabled
  • Grimster74Grimster74 Posts: 2,528
    afterburnt wrote: »
    The one that I got from Polk was damaged too, a big gnarly scatch on the bottom but I didn't notice it until it was too late. This was a long time ago on FF sale.

    I wish it were on the bottom cause I probably would have warned them about the packaging not being so great and just lived with the marks. This however is right on the top.
    Money Talks, Mine says Goodbye Rob!!!!
  • afterburntafterburnt Posts: 6,605
    Their packaging does suck, my 707's looked like a busted can of biscuits when they arrived luckily the contents were unscathed.
    I disabled
  • Grimster74Grimster74 Posts: 2,528
    Can't seem to get in touch with anyone from Polk CS!
    Money Talks, Mine says Goodbye Rob!!!!
  • rooftop59rooftop59 Posts: 6,319
    Grimster74 wrote: »
    Can't seem to get in touch with anyone from Polk CS!

    @KenCustomerService
    Living Room 2.1: Dynaudio Contour 1.3mkii; Martin Logan Grotto sub; Cambridge Azur 851A; Cambridge Azur 851D; Bryston BPD-1
    Game Room HT: Denon AVR-X4200w; Definitive Technology SM350; Definitive Technology LCR2000; Definitive Technology Procinema 800; Mirage Nanasats; Sub - HSU VTF-2 MK5
    Master Bedroom
    Cambridge Azur 551r; Definitive Technology SM45; ACI Titan Subwoofer; Squeezebox Touch
  • Grimster74Grimster74 Posts: 2,528
    rooftop59 wrote: »
    Grimster74 wrote: »
    Can't seem to get in touch with anyone from Polk CS!

    @KenCustomerService

    Think I PM'd Ken this morning. I remember when it use to be easy to get in touch with someone in CS. Guess I'll sit back and wait and see for someone to get in touch with me. Would like to get this resolved as quick as possible before leaving on a business trip.

    Money Talks, Mine says Goodbye Rob!!!!
  • Grimster74Grimster74 Posts: 2,528
    Just received a email from SoundUnited, looks like my replacement is being shipped. Sure hope this one returns in better shape than the last. Either way, glad to see they stand behind their product as well as the owners! Kudos SoundUnited!
    Money Talks, Mine says Goodbye Rob!!!!
  • DaveHoDaveHo Posts: 2,552
    Surprised you received a response. Hopefully the CS is improving. Better support will go a long way to making the legends more successful.
  • Grimster74Grimster74 Posts: 2,528
    Well, replacement arrived today and all is good. Seriously though, Polk really need to think about double boxing their speakers when shipping them out. Looks like a bomb blew up on the inside of this box as well but luckily the speaker survived.
    Money Talks, Mine says Goodbye Rob!!!!
  • mpitogompitogo Posts: 429
    I have a very similar issue with an from Polk direct. They did not double box my unit and it arrived with the foam disintegrating and the speaker damaged. The outer box shows impacts. There really needs to be a center foam and outer box. Case opened since I received it but have not years heard back. I know they must be very busy but spending the extra time on packing will save them money in the long haul from both customers support and damaged goods.

    Should I call this one in? I’m patient and can wait.


    .6ppgdlm25qq8.jpeg
    Living Room Music-2.0 Polk Legend L800 | McIntosh C47 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Aries II | Amazon Music Ultra HD via iPad Pro
    Family Room Home Theater-7.2.2 (Atmos) Polk LSiM 707, 706c, Dual DSW microPRO 3000, LSiM 702 F/X [x4], RC65i | Marantz SR7009 | Marantz PM-10 [FL/FR] | SA-10 | Sony UBP-X800 4K | Xbox One S 4K | AppleTV 4K | HTPC | Sony 75” XBR X850D 4K
    Office Home Theater-5.1 Polk RT55, CS400, PSW450, f/x 500 | Onkyo TX-SR705 | AppleTV | Samsung 55”
    Office Music-2.0 KEF Q100 | Sansui AU-6900 | Topping DX7s | Sansui FR-1080
    Office Music 2-2.0 Klipsch RP-600M | Topping DX7s (BAL out) | PASS ACA (kit) Class A balanced monoblocks
    Master Bedroom Music-2.0 Totem Hawk | Rotel RA-1570
    Patio Music-2.0 Polk Atrium8 | AMC 2445 bridged
    Airplay zones: Family Room (HDMI), Family Room SA-10 (optical), Master Bedroom (Optical), Office (HDMI), Office DX7s (optical), Living Room Ares (Optical), SR7009 (AVR direct) and Patio (analog). Apple Music multi-stream to any, combo or all.
    Spares: Polk LSi25, LSiC, CS300, 4pr T15, Martin Logan Motion 40, 50xt, Dynamo 500, Rotel RB-1590, Denon AVR-4802R, Onkyo DX-C540, DVP-S500D, PS HX-500,
    Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • rooftop59rooftop59 Posts: 6,319
    I would definitely call that in @mpitogo. That deserves a replacement or at the very least a partial refund if it doesn't bother you.
    Living Room 2.1: Dynaudio Contour 1.3mkii; Martin Logan Grotto sub; Cambridge Azur 851A; Cambridge Azur 851D; Bryston BPD-1
    Game Room HT: Denon AVR-X4200w; Definitive Technology SM350; Definitive Technology LCR2000; Definitive Technology Procinema 800; Mirage Nanasats; Sub - HSU VTF-2 MK5
    Master Bedroom
    Cambridge Azur 551r; Definitive Technology SM45; ACI Titan Subwoofer; Squeezebox Touch
  • mpitogompitogo Posts: 429
    BTW it’s a 706c as well, for got to mention in the reply.
    Living Room Music-2.0 Polk Legend L800 | McIntosh C47 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Aries II | Amazon Music Ultra HD via iPad Pro
    Family Room Home Theater-7.2.2 (Atmos) Polk LSiM 707, 706c, Dual DSW microPRO 3000, LSiM 702 F/X [x4], RC65i | Marantz SR7009 | Marantz PM-10 [FL/FR] | SA-10 | Sony UBP-X800 4K | Xbox One S 4K | AppleTV 4K | HTPC | Sony 75” XBR X850D 4K
    Office Home Theater-5.1 Polk RT55, CS400, PSW450, f/x 500 | Onkyo TX-SR705 | AppleTV | Samsung 55”
    Office Music-2.0 KEF Q100 | Sansui AU-6900 | Topping DX7s | Sansui FR-1080
    Office Music 2-2.0 Klipsch RP-600M | Topping DX7s (BAL out) | PASS ACA (kit) Class A balanced monoblocks
    Master Bedroom Music-2.0 Totem Hawk | Rotel RA-1570
    Patio Music-2.0 Polk Atrium8 | AMC 2445 bridged
    Airplay zones: Family Room (HDMI), Family Room SA-10 (optical), Master Bedroom (Optical), Office (HDMI), Office DX7s (optical), Living Room Ares (Optical), SR7009 (AVR direct) and Patio (analog). Apple Music multi-stream to any, combo or all.
    Spares: Polk LSi25, LSiC, CS300, 4pr T15, Martin Logan Motion 40, 50xt, Dynamo 500, Rotel RB-1590, Denon AVR-4802R, Onkyo DX-C540, DVP-S500D, PS HX-500,
    Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • mpitogompitogo Posts: 429
    @rooftop59 OK. Will try. If it where just scratches, I think those could be stained and buffed out with wax. The big dent definitely won’t buff out. But it’s really sad and angers me at not because I’m in this situation but because of the waste. While I did get it at 50% off the assumption would be for undamaged goods.
    Living Room Music-2.0 Polk Legend L800 | McIntosh C47 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Aries II | Amazon Music Ultra HD via iPad Pro
    Family Room Home Theater-7.2.2 (Atmos) Polk LSiM 707, 706c, Dual DSW microPRO 3000, LSiM 702 F/X [x4], RC65i | Marantz SR7009 | Marantz PM-10 [FL/FR] | SA-10 | Sony UBP-X800 4K | Xbox One S 4K | AppleTV 4K | HTPC | Sony 75” XBR X850D 4K
    Office Home Theater-5.1 Polk RT55, CS400, PSW450, f/x 500 | Onkyo TX-SR705 | AppleTV | Samsung 55”
    Office Music-2.0 KEF Q100 | Sansui AU-6900 | Topping DX7s | Sansui FR-1080
    Office Music 2-2.0 Klipsch RP-600M | Topping DX7s (BAL out) | PASS ACA (kit) Class A balanced monoblocks
    Master Bedroom Music-2.0 Totem Hawk | Rotel RA-1570
    Patio Music-2.0 Polk Atrium8 | AMC 2445 bridged
    Airplay zones: Family Room (HDMI), Family Room SA-10 (optical), Master Bedroom (Optical), Office (HDMI), Office DX7s (optical), Living Room Ares (Optical), SR7009 (AVR direct) and Patio (analog). Apple Music multi-stream to any, combo or all.
    Spares: Polk LSi25, LSiC, CS300, 4pr T15, Martin Logan Motion 40, 50xt, Dynamo 500, Rotel RB-1590, Denon AVR-4802R, Onkyo DX-C540, DVP-S500D, PS HX-500,
    Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • mpitogompitogo Posts: 429
    Left a message on their web orders support line. They’re probably very busy with EoY. Other than the automated response heard nothing yet. Maybe I’ll have better luck in the new year.
    Living Room Music-2.0 Polk Legend L800 | McIntosh C47 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Aries II | Amazon Music Ultra HD via iPad Pro
    Family Room Home Theater-7.2.2 (Atmos) Polk LSiM 707, 706c, Dual DSW microPRO 3000, LSiM 702 F/X [x4], RC65i | Marantz SR7009 | Marantz PM-10 [FL/FR] | SA-10 | Sony UBP-X800 4K | Xbox One S 4K | AppleTV 4K | HTPC | Sony 75” XBR X850D 4K
    Office Home Theater-5.1 Polk RT55, CS400, PSW450, f/x 500 | Onkyo TX-SR705 | AppleTV | Samsung 55”
    Office Music-2.0 KEF Q100 | Sansui AU-6900 | Topping DX7s | Sansui FR-1080
    Office Music 2-2.0 Klipsch RP-600M | Topping DX7s (BAL out) | PASS ACA (kit) Class A balanced monoblocks
    Master Bedroom Music-2.0 Totem Hawk | Rotel RA-1570
    Patio Music-2.0 Polk Atrium8 | AMC 2445 bridged
    Airplay zones: Family Room (HDMI), Family Room SA-10 (optical), Master Bedroom (Optical), Office (HDMI), Office DX7s (optical), Living Room Ares (Optical), SR7009 (AVR direct) and Patio (analog). Apple Music multi-stream to any, combo or all.
    Spares: Polk LSi25, LSiC, CS300, 4pr T15, Martin Logan Motion 40, 50xt, Dynamo 500, Rotel RB-1590, Denon AVR-4802R, Onkyo DX-C540, DVP-S500D, PS HX-500,
    Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • mpitogompitogo Posts: 429
    @pitdogg2 I did, I got their automated voicemail system every time so I just left a message. I'm pretty sure I'm calling during business hours.
    Living Room Music-2.0 Polk Legend L800 | McIntosh C47 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Aries II | Amazon Music Ultra HD via iPad Pro
    Family Room Home Theater-7.2.2 (Atmos) Polk LSiM 707, 706c, Dual DSW microPRO 3000, LSiM 702 F/X [x4], RC65i | Marantz SR7009 | Marantz PM-10 [FL/FR] | SA-10 | Sony UBP-X800 4K | Xbox One S 4K | AppleTV 4K | HTPC | Sony 75” XBR X850D 4K
    Office Home Theater-5.1 Polk RT55, CS400, PSW450, f/x 500 | Onkyo TX-SR705 | AppleTV | Samsung 55”
    Office Music-2.0 KEF Q100 | Sansui AU-6900 | Topping DX7s | Sansui FR-1080
    Office Music 2-2.0 Klipsch RP-600M | Topping DX7s (BAL out) | PASS ACA (kit) Class A balanced monoblocks
    Master Bedroom Music-2.0 Totem Hawk | Rotel RA-1570
    Patio Music-2.0 Polk Atrium8 | AMC 2445 bridged
    Airplay zones: Family Room (HDMI), Family Room SA-10 (optical), Master Bedroom (Optical), Office (HDMI), Office DX7s (optical), Living Room Ares (Optical), SR7009 (AVR direct) and Patio (analog). Apple Music multi-stream to any, combo or all.
    Spares: Polk LSi25, LSiC, CS300, 4pr T15, Martin Logan Motion 40, 50xt, Dynamo 500, Rotel RB-1590, Denon AVR-4802R, Onkyo DX-C540, DVP-S500D, PS HX-500,
    Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • Grimster74Grimster74 Posts: 2,528
    mpitogo, try sending a email to [email protected] I heard back the very next day first thing in the morning, hopefully this will help.

    Rob
    Money Talks, Mine says Goodbye Rob!!!!
  • mpitogompitogo Posts: 429
    trying this as well thanks.
    Living Room Music-2.0 Polk Legend L800 | McIntosh C47 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Aries II | Amazon Music Ultra HD via iPad Pro
    Family Room Home Theater-7.2.2 (Atmos) Polk LSiM 707, 706c, Dual DSW microPRO 3000, LSiM 702 F/X [x4], RC65i | Marantz SR7009 | Marantz PM-10 [FL/FR] | SA-10 | Sony UBP-X800 4K | Xbox One S 4K | AppleTV 4K | HTPC | Sony 75” XBR X850D 4K
    Office Home Theater-5.1 Polk RT55, CS400, PSW450, f/x 500 | Onkyo TX-SR705 | AppleTV | Samsung 55”
    Office Music-2.0 KEF Q100 | Sansui AU-6900 | Topping DX7s | Sansui FR-1080
    Office Music 2-2.0 Klipsch RP-600M | Topping DX7s (BAL out) | PASS ACA (kit) Class A balanced monoblocks
    Master Bedroom Music-2.0 Totem Hawk | Rotel RA-1570
    Patio Music-2.0 Polk Atrium8 | AMC 2445 bridged
    Airplay zones: Family Room (HDMI), Family Room SA-10 (optical), Master Bedroom (Optical), Office (HDMI), Office DX7s (optical), Living Room Ares (Optical), SR7009 (AVR direct) and Patio (analog). Apple Music multi-stream to any, combo or all.
    Spares: Polk LSi25, LSiC, CS300, 4pr T15, Martin Logan Motion 40, 50xt, Dynamo 500, Rotel RB-1590, Denon AVR-4802R, Onkyo DX-C540, DVP-S500D, PS HX-500,
    Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • mpitogompitogo Posts: 429
    Seriously!?!?! I checked on the status in the new year and it says completed??

    I opened a new case today.

    mfdaenbppr8x.jpg
    Living Room Music-2.0 Polk Legend L800 | McIntosh C47 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Aries II | Amazon Music Ultra HD via iPad Pro
    Family Room Home Theater-7.2.2 (Atmos) Polk LSiM 707, 706c, Dual DSW microPRO 3000, LSiM 702 F/X [x4], RC65i | Marantz SR7009 | Marantz PM-10 [FL/FR] | SA-10 | Sony UBP-X800 4K | Xbox One S 4K | AppleTV 4K | HTPC | Sony 75” XBR X850D 4K
    Office Home Theater-5.1 Polk RT55, CS400, PSW450, f/x 500 | Onkyo TX-SR705 | AppleTV | Samsung 55”
    Office Music-2.0 KEF Q100 | Sansui AU-6900 | Topping DX7s | Sansui FR-1080
    Office Music 2-2.0 Klipsch RP-600M | Topping DX7s (BAL out) | PASS ACA (kit) Class A balanced monoblocks
    Master Bedroom Music-2.0 Totem Hawk | Rotel RA-1570
    Patio Music-2.0 Polk Atrium8 | AMC 2445 bridged
    Airplay zones: Family Room (HDMI), Family Room SA-10 (optical), Master Bedroom (Optical), Office (HDMI), Office DX7s (optical), Living Room Ares (Optical), SR7009 (AVR direct) and Patio (analog). Apple Music multi-stream to any, combo or all.
    Spares: Polk LSi25, LSiC, CS300, 4pr T15, Martin Logan Motion 40, 50xt, Dynamo 500, Rotel RB-1590, Denon AVR-4802R, Onkyo DX-C540, DVP-S500D, PS HX-500,
    Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • mpitogompitogo Posts: 429
    So I called their support line and its Denon tech support.

    zt3p6oe6nmcd.jpg
    Living Room Music-2.0 Polk Legend L800 | McIntosh C47 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Aries II | Amazon Music Ultra HD via iPad Pro
    Family Room Home Theater-7.2.2 (Atmos) Polk LSiM 707, 706c, Dual DSW microPRO 3000, LSiM 702 F/X [x4], RC65i | Marantz SR7009 | Marantz PM-10 [FL/FR] | SA-10 | Sony UBP-X800 4K | Xbox One S 4K | AppleTV 4K | HTPC | Sony 75” XBR X850D 4K
    Office Home Theater-5.1 Polk RT55, CS400, PSW450, f/x 500 | Onkyo TX-SR705 | AppleTV | Samsung 55”
    Office Music-2.0 KEF Q100 | Sansui AU-6900 | Topping DX7s | Sansui FR-1080
    Office Music 2-2.0 Klipsch RP-600M | Topping DX7s (BAL out) | PASS ACA (kit) Class A balanced monoblocks
    Master Bedroom Music-2.0 Totem Hawk | Rotel RA-1570
    Patio Music-2.0 Polk Atrium8 | AMC 2445 bridged
    Airplay zones: Family Room (HDMI), Family Room SA-10 (optical), Master Bedroom (Optical), Office (HDMI), Office DX7s (optical), Living Room Ares (Optical), SR7009 (AVR direct) and Patio (analog). Apple Music multi-stream to any, combo or all.
    Spares: Polk LSi25, LSiC, CS300, 4pr T15, Martin Logan Motion 40, 50xt, Dynamo 500, Rotel RB-1590, Denon AVR-4802R, Onkyo DX-C540, DVP-S500D, PS HX-500,
    Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • mpitogompitogo Posts: 429
    So finally got a hold of someone at customer service. He looked at the open case and is forwarding my issue to a product specialist. Waiting again but progress.
    Living Room Music-2.0 Polk Legend L800 | McIntosh C47 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Aries II | Amazon Music Ultra HD via iPad Pro
    Family Room Home Theater-7.2.2 (Atmos) Polk LSiM 707, 706c, Dual DSW microPRO 3000, LSiM 702 F/X [x4], RC65i | Marantz SR7009 | Marantz PM-10 [FL/FR] | SA-10 | Sony UBP-X800 4K | Xbox One S 4K | AppleTV 4K | HTPC | Sony 75” XBR X850D 4K
    Office Home Theater-5.1 Polk RT55, CS400, PSW450, f/x 500 | Onkyo TX-SR705 | AppleTV | Samsung 55”
    Office Music-2.0 KEF Q100 | Sansui AU-6900 | Topping DX7s | Sansui FR-1080
    Office Music 2-2.0 Klipsch RP-600M | Topping DX7s (BAL out) | PASS ACA (kit) Class A balanced monoblocks
    Master Bedroom Music-2.0 Totem Hawk | Rotel RA-1570
    Patio Music-2.0 Polk Atrium8 | AMC 2445 bridged
    Airplay zones: Family Room (HDMI), Family Room SA-10 (optical), Master Bedroom (Optical), Office (HDMI), Office DX7s (optical), Living Room Ares (Optical), SR7009 (AVR direct) and Patio (analog). Apple Music multi-stream to any, combo or all.
    Spares: Polk LSi25, LSiC, CS300, 4pr T15, Martin Logan Motion 40, 50xt, Dynamo 500, Rotel RB-1590, Denon AVR-4802R, Onkyo DX-C540, DVP-S500D, PS HX-500,
    Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • BjornB17BjornB17 Posts: 753
    :D:D:D Don't be surprised if your new case gets marked as completed again without hearing back.
    KEF Q150 | Rythmik F12 | Yamaha Aventage RX-A780
  • mpitogompitogo Posts: 429
    Um, no updates since I called in. This is crazy!
    Living Room Music-2.0 Polk Legend L800 | McIntosh C47 | McIntosh MA5200 (Treble) | McIntosh MC452 (Bass) | Sublimeacoustic K231 Active xover | Denon DP-2500A | Denafrips Aries II | Amazon Music Ultra HD via iPad Pro
    Family Room Home Theater-7.2.2 (Atmos) Polk LSiM 707, 706c, Dual DSW microPRO 3000, LSiM 702 F/X [x4], RC65i | Marantz SR7009 | Marantz PM-10 [FL/FR] | SA-10 | Sony UBP-X800 4K | Xbox One S 4K | AppleTV 4K | HTPC | Sony 75” XBR X850D 4K
    Office Home Theater-5.1 Polk RT55, CS400, PSW450, f/x 500 | Onkyo TX-SR705 | AppleTV | Samsung 55”
    Office Music-2.0 KEF Q100 | Sansui AU-6900 | Topping DX7s | Sansui FR-1080
    Office Music 2-2.0 Klipsch RP-600M | Topping DX7s (BAL out) | PASS ACA (kit) Class A balanced monoblocks
    Master Bedroom Music-2.0 Totem Hawk | Rotel RA-1570
    Patio Music-2.0 Polk Atrium8 | AMC 2445 bridged
    Airplay zones: Family Room (HDMI), Family Room SA-10 (optical), Master Bedroom (Optical), Office (HDMI), Office DX7s (optical), Living Room Ares (Optical), SR7009 (AVR direct) and Patio (analog). Apple Music multi-stream to any, combo or all.
    Spares: Polk LSi25, LSiC, CS300, 4pr T15, Martin Logan Motion 40, 50xt, Dynamo 500, Rotel RB-1590, Denon AVR-4802R, Onkyo DX-C540, DVP-S500D, PS HX-500,
    Maintenance: Pro-Ject VC-S Record Cleaning Machine
  • BjornB17BjornB17 Posts: 753
    edited January 13
    mpitogo wrote: »
    Um, no updates since I called in. This is crazy!

    It has been a month since your original post and obviously they have no intention of helping you out. And this is for their former top of the line product that you purchased brand new, and now are almost past your return date.

    It is like waiting for a girl you are have a crush on to text you back. They haven't texted you and probably won't, but deep down inside you don't want to tell yourself that :D

    @CassidyStains maybe you can help this guy out?
    KEF Q150 | Rythmik F12 | Yamaha Aventage RX-A780
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