Scratchy sound from speaker

Listening to classical piano tonight adjusting the volume I heard a faint scratchy noise from my right speaker but only when adjusting the volume. What would be best approach for troubleshooting? Any ideas on what would cause this?
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Best Answers
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FestYboy Posts: 3,765
Humidity can do odd things... Deoxit would be the product. This is assuming your pre volume pot isn't optical or reluctor type. -
codycatalist Posts: 2,566
Yup most likely needs a quick cleaning. I use Deoxit red to clean then Gold to lube it, fixed that same issue many a time. Keep in mind some volume knobs have a connection to the balance so one speaker or side can be affected while the other is fine.Just a dude doing dude-ly things
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DSkip Posts: 16,274
Contact Parasound now - this is an issue that raised its head with the volume pot they were using in the P5 and Integrated. Parasound has been excellent at handling the repairs though. -
rburgess714 Posts: 458
rburgess714 wrote: »I just muted the Aries lightning app and rotated the knob back and forth. Will post the outcome of Parasound support.
Free or heavily discounted upgrade to the P6 would be sweet.
Yeah it’s not that old I am sure they will direct me to a local service shop or I ship to them. I don’t see them exchanging.Living Room
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Answers
The pre is only about a year or so old. How would one go about cleaning the volume pot and why would only 1 be scratchy?
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Question, will the scratchy sound damage my speakers?
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As long as your power amp is not turned on this should be fine to do. And if it's a typical scratchy pot, then the preamp power shouldn't have to be on either for this temporary fix to work.
Curious to hear how Parasound handles this.
That seemed to help a little it’s very faint and only noticeable on certain types of music when adjusting the volume. Will contact Parasound support.
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I just muted the Aries lightning app and rotated the knob back and forth. Will post the outcome of Parasound support.
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Free or heavily discounted upgrade to the P6 would be sweet.
Well to answer your question about support, I emailed support late last night and the President of Parasound responded first thing this morning with a personal email saying they would take care of it. I would say that’s first rate customer service.
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