HDMI Passthrough not working

New Magnifi Max SR is hooked up to new Sony 55 inch A1 Oled
When I turn the magnifi Power off no picture or sount comes through
I am hooked up to ARC on both Mgnifi and TV using High Quality High speed HDMI cables .
Works perfectly when powered up . Is this a faulty unit ??

Comments

  • rooftop59
    rooftop59 Posts: 7,952
    @KennethSwauger

    Calling the 1-800 number tomorrow is probably your best bet at getting help. Ken will tell you to have the receipt and serial number ready when you call...
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    Bedroom 2.1
    Cambridge Azur 551r; Polk RT25i; ACI Titan Subwoofer
  • Mikey081057
    Mikey081057 Posts: 7,127
    Should the source be hooked up to the pass thru on the soundbar and to an hdmi only on the tv in this application?

    That way when the sound bar is off it passes thru the soundbar to the tv.
    My New Year's resolution is 3840 × 2160

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  • I am having the same issue, does anyone have a fix or is the device bad?
  • It doesn’t do standby pass through. This is an option on some devices but usually the user has the option to turn it on or off. I don’t believe the Polk bar has thus standby pass through feature. Sound bar must be powered on to send HDMI through to TV