RT1000 parts

OrangeSkullzOrangeSkullz Posts: 2
edited November 2018 in Customer Service
Have a pair of rt1000's that I'm more than satisfied with for the last 15 years.
Question is, I recently moved and the base of one of the towers was broken. Is there any place I can get a replacement base to get it back to normal. I still have all 4 feet to put back into the base if I can find a replacement part.
Thanks for any info provided!


  • No response basically explains what ive read numerous times on here.
    This pretty much sets in concrete, I WILL NEVER BUY ANOTHER PIECE OF EQUIPMENT FROM THEM.
  • mdaudioguymdaudioguy Posts: 4,873
    edited November 2018
    No response basically explains what ive read numerous times on here.
    This pretty much sets in concrete, I WILL NEVER BUY ANOTHER PIECE OF EQUIPMENT FROM THEM.

    The company probably won't be responding to you here, just us knuckleheads who can't really help you. Try calling them directly on Monday. If they have a solution, they're usually very helpful.

    Also, imagine complaining about any other product/customer support after 15 years... Temper your expectations.
    7.1 - polk RTi10 x 3 (LCR) : FXi3 x 2 : RTi4 x 4 : Sunfire SDS-12 : Yamaha Aventage RX-A2040 : Adcom GFA-7500 : Squeezebox Touch : DIRECTV : Roku SE : Panasonic PT-AX200U PJ @ 120"
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  • rooftop59rooftop59 Posts: 4,899
    Its VERY doubtful that they have your part. The speakers are almost vintage at this point. EBay is your best bet, and the part will probably pop up but it might take a couple months...
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  • verbverb Posts: 4,472
    edited November 2018
    If you're into woodworking, you should be able to fabricate one.
    Yeah it won't be the same, in appearance, but you should be able to get it close. Or make a matched set, call em custom :smile: The plastic cone on the base is just glued in place, comes off easily to be re-used.

    BTW, welcome to the forum!
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