RT1000 parts

OrangeSkullzOrangeSkullz Posts: 2
edited November 2018 in Customer Service
Have a pair of rt1000's that I'm more than satisfied with for the last 15 years.
Question is, I recently moved and the base of one of the towers was broken. Is there any place I can get a replacement base to get it back to normal. I still have all 4 feet to put back into the base if I can find a replacement part.
Thanks for any info provided!


  • No response basically explains what ive read numerous times on here.
    This pretty much sets in concrete, I WILL NEVER BUY ANOTHER PIECE OF EQUIPMENT FROM THEM.
  • mdaudioguymdaudioguy Posts: 5,082
    edited November 2018
    No response basically explains what ive read numerous times on here.
    This pretty much sets in concrete, I WILL NEVER BUY ANOTHER PIECE OF EQUIPMENT FROM THEM.

    The company probably won't be responding to you here, just us knuckleheads who can't really help you. Try calling them directly on Monday. If they have a solution, they're usually very helpful.

    Also, imagine complaining about any other product/customer support after 15 years... Temper your expectations.
  • rooftop59rooftop59 Posts: 5,882
    Its VERY doubtful that they have your part. The speakers are almost vintage at this point. EBay is your best bet, and the part will probably pop up but it might take a couple months...
    HT Rig:
    Denon AVR-X4200w; Peachtree Audio NovaPre; B&K TX4430; Bryson BPD-1; Mains: Dynaudio Excite x18; Center - Polk cs400i; Heights, Center Surround - Klipsch KHC - 6 In-Ceiling; Surrounds - Monoprice in-ceiling; Sub - HSU VTF-2 MK5; LG UP870 4K BDP; NVidia ShieldTV
    Master Bedroom
    Cambridge Azur 551r; Definitive Technology SM45, NHT Super One CI surrounds, Martin Logan Dynamo (original), Squeezebox Touch
  • verbverb Posts: 7,648
    edited November 2018
    If you're into woodworking, you should be able to fabricate one.
    Yeah it won't be the same, in appearance, but you should be able to get it close. Or make a matched set, call em custom :smile: The plastic cone on the base is just glued in place, comes off easily to be re-used.

    BTW, welcome to the forum!
    Basement: Polk SDA SRS, Cary SLP-05 Pre, Enlightened Audio Designs CD Transport, Northstar Designs Excelsio DAC, Silnote Morpheus Ref2 Digital Cable, Marantz SA-14 SACD, McIntosh MC300 Amp, Furman 15PFi Power Conditioner, Pangea Power Cables, Wireworld Oasis 8 RCA IC's, MIT Shotgun S3 IC's, MIT Shotgun S1 Bi-Wire speaker cables
    Office: PC, EAR Acute CD Player, EAR 834L Pre, PASS ACA Monoblocks, Denon UDR-F10 Cassette, Acoustic Technologies Classic FR Speakers, SVS SB12 Plus sub, MIT AVt2 speaker cables, IFI Purifier2, AQ Cinnamon USB cable, Groneberg Quatro Reference IC's
    Spare Room: , Antique Sound Labs Wave AV-8 Monoblocks, Tisbury Mini Passive Pre, Tjoeb 99 tube CD player (modified Marantz CD-38), Analysis Plus Oval 9's, Zu Jumpers, AudioEngine B1 Streamer, Klipsch RB-61 v2, SVS PB1000 sub, Blue Jeans RCA IC's
    Living Room: Peachtree Nova Integrated, Cambridge CXN v2 Streamer, Furman 15PFi Power Conditioner, Polk RT265 In Wall Speakers, Polk DSW Pro 660wi sub
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