RT1000 parts

OrangeSkullz
OrangeSkullz Posts: 2
edited November 2018 in Customer Service
Have a pair of rt1000's that I'm more than satisfied with for the last 15 years.
Question is, I recently moved and the base of one of the towers was broken. Is there any place I can get a replacement base to get it back to normal. I still have all 4 feet to put back into the base if I can find a replacement part.
Thanks for any info provided!
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Comments

  • OrangeSkullz
    OrangeSkullz Posts: 2
    No response basically explains what ive read numerous times on here.
    This pretty much sets in concrete, I WILL NEVER BUY ANOTHER PIECE OF EQUIPMENT FROM THEM.
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  • mdaudioguy
    mdaudioguy Posts: 5,165
    edited November 2018
    OrangeSkullz wrote: »
    No response basically explains what ive read numerous times on here.
    This pretty much sets in concrete, I WILL NEVER BUY ANOTHER PIECE OF EQUIPMENT FROM THEM.

    The company probably won't be responding to you here, just us knuckleheads who can't really help you. Try calling them directly on Monday. If they have a solution, they're usually very helpful.

    Also, imagine complaining about any other product/customer support after 15 years... Temper your expectations.
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  • rooftop59
    rooftop59 Posts: 8,121
    Its VERY doubtful that they have your part. The speakers are almost vintage at this point. EBay is your best bet, and the part will probably pop up but it might take a couple months...
    Living Room 2.2: Usher BE-718 "tiny dancers"; Dual DIY Dayton audio RSS210HF-4 Subs with Dayton SPA-250 amps; Arcam SA30; Musical Fidelity A308; Sony UBP-x1000es
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    Bedroom 2.1     Harmon Kardon HK3490; Bluesounds Node N130; Polk RT25i; ACI Titan Subwoofer
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  • verb
    verb Posts: 10,176
    edited November 2018
    If you're into woodworking, you should be able to fabricate one.
    w48z7rpfv57k.png
    Yeah it won't be the same, in appearance, but you should be able to get it close. Or make a matched set, call em custom :smile: The plastic cone on the base is just glued in place, comes off easily to be re-used.

    BTW, welcome to the forum!
    Basement: Polk SDA SRS 1.2tl's, Cary SLP-05 Pre with ultimate upgrade,McIntosh MCD301 CD/SACD player, Northstar Designs Excelsio DAC, Cambridge 851N streamer, McIntosh MC300 Amp, Silnote Morpheus Ref2, Series2 Digital Cables, Silnote Morpheus Ref2 Series2 XLR's, Furman 15PFi Power Conditioner, Pangea Power Cables, MIT Shotgun S3 IC's, MIT Shotgun S1 Bi-Wire speaker cables
    Office: PC, EAR Acute CD Player, EAR 834L Pre, Northstar Designs Intenso DAC, Antique Sound Labs AV8 Monoblocks, Denon UDR-F10 Cassette, Acoustic Technologies Classic FR Speakers, SVS SB12 Plus sub, MIT AVt2 speaker cables, IFI Purifier2, AQ Cinnamon USB cable, Groneberg Quatro Reference IC's
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