Magnifi Max + external Chromecast volume issue

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jmyron
jmyron Posts: 6
in Troubleshooting
So I bought the Magnifi Max yesterday and it is absolutely amazing. But, I'm having an issue with my Chromecast which I've plugged in to HDMI 3. When I switch off the soundbar and turn it back and Cast something, it's at max volume - the setting doesn't seem to stay as with the other devices on HDMI 1 & 2. Any suggestions?
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  • mlistens03
    mlistens03 Posts: 2,767
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    Can you turn it down? I don’t know what the issue is, just wondering.
    @kennethswauger
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  • jmyron
    jmyron Posts: 6
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    Yes, I can turn it down. Turn off the soundbar, turn it back on and cast something else and it's back to full 100% volume.
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  • jmyron
    jmyron Posts: 6
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    Guys? Any ideas?
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  • jmyron
    jmyron Posts: 6
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    Thanks, will do!
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  • henninge
    henninge Posts: 52
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    Are you having issues with casting and it paying, or skipping during playback? I can start from my phone via Bluetooth, but casting sucks from my phone to the Max SR using GPM
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  • henninge
    henninge Posts: 52
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    See my poll and vote. I'm getting pretty choked and it seems I'm not alone
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  • jmyron
    jmyron Posts: 6
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    henninge wrote: »
    Are you having issues with casting and it paying, or skipping during playback? I can start from my phone via Bluetooth, but casting sucks from my phone to the Max SR using GPM

    No, casting is fine for me. The volume is the issue on the soundbar and that is it. It resets and goes to 5 LED lights when casting a new video no matter what I do.
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  • jmyron
    jmyron Posts: 6
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    https://youtu.be/3YqlGGV4GwE - a video showing what happens.
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  • Bass4Zero
    Bass4Zero Posts: 1
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    Was this issue ever resolved? I have the exact same issue, and I always forget about it until I cast something from my laptop and the volume blows us all away.
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  • peti007
    peti007 Posts: 7
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    You can try to adjust the Chromecast's volume in the Google Home app from your phone. I don't have a dedicated Chromecast, but maybe it controls the soundbar's volume over HDMI-CEC.

    I have something similar with Nvidia Shield TV and Polk MagniFi MAX. The Shield is connected in HDMI1 on soundbar and soundbar connects over HDMI to the TV. I set the Shield to control the volume of the soundbar over HDMI-CEC. With this option the Shield's own volume is maximized and when I adjust the volume with the Shield's remote it adjust the soundbar's. It's OK for now. But the volume is too high with the lowest level on the soundbar.
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  • ted1
    ted1 Posts: 1
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    Turn the volume up to Max and shuts back off and goes back down to low volume when listen to a high-volume it does that all the time what is the problem with it why does it do that at high-volume it shuts off and goes back to low volume is there a problem with the unit do I need to bring them back to the store
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