2009 Honda Accord - Rear Brakes

NJPOLKER

:mad::mad: My wife brings her "new" car in for its second oil change at the dealer. The car was bought in December and has 14,000 miles already. They inspect the rear brakes when doing a tire rotation and see that the car needs new rear brakes!! Only 1mm remaining on the brake pads. Honda say that the brakes are covered up to 12,000 miles and it will cost $300. for the repair. They have offered to split the cost 50/50 this time and did admit that they have seen many 2009 Accord's come back with the same or similar problems. Real nice!!! In 12,000 miles I have to go for another brake job and $300. and again and again. No F'ing way!!! I'll leave the **** car on the dealer lot and send pictures and the story to the local papers. My wifes father is already drafting up letters to be sent to Honda and the Dealer/s. I also know the family that owns that dealership and many others here in NJ. I just won't bring it to there attention, yet.
If there is one thing in this world I hate it's being ripped off or someone trying to rip me off. I can only imagine how many times people get ripped off. :mad:

thsmith

Someething in wrong, you should get 50+K miles out of the rears. I bet the rotors are burnt or warped.

Something is dragging or defective. If $300 is for new rotors and pads that is not bad but why did they wear out so fast. Parking brake adjustment ?

bobman1235

Do you think the dealership is lying to you about the brakes, or that the design is faulty and the brakes are wearing prematurely?

BTW, if there's one thing everyone should learn to save themselves boat loads of money in their lives, it's how to change brakes. It's remarkably easy and will save you hundreds EVERY TIME you need them changed. You can buy pads for like 30 bucks and spend 45 minutes changing them, or pay 300 dollars for the same service.

Face

Sounds like a poor caliper design.

NJPOLKER

Something wrong? Damn right and it a factory problem which I refuse to pay for. The Accord she drove prior to this one she got almost 50,000 miles on the rears and I told the CS woman that and she admitted they are seeing a lot of similar problems. So for you fellow Polkies who have a new Accord or know someone be aware.

Bob
I am sure they are being honest about the brakes but have not been forthcoming about the reason they have worn so quickly. I used to do own brakes back in the day and they are easy to do especially on a new car.

Ricardo

NJPOLKER wrote: »

They have offered to split the cost 50/50 this time and did admit that they have seen many 2009 Accord's come back with the same or similar problems.

Obviously a design or parts quality problem. Sounds like a recall to me.

Face

Or at least a TSB.

NJPOLKER

Face wrote: »

Sounds like a poor caliper design.

There is a problem somewhere and I absolutely refuse to get hosed in this deal.
I just drove it for over 1,000 miles to the Outer Banks and back and didn't ride the brake like a loser. The emergency brake never gets used. I am a real angry SOB.
I expect a call soon from the dealer telling me they will cover the costs this time but my concern is long term as well. I am going ask them how much it will cost me to give it back to them. If I can get out of it with low penality costs-goodbye. I'll tell them I'll have it there in a hour. Then I'll go buy a Ford Fusion with all wheel drive and a V-6.

Face

Here's who you should contact: http://www.nhtsa.gov/

NJPOLKER

Ricardo wrote: »

Obviously a design or parts quality problem. Sounds like a recall to me.

That's what my father in-law said but there is no recall, yet.

NJPOLKER

Face wrote: »

Here's who you should contact: http://www.nhtsa.gov/

Perfect Thanks a lot. I will prepare an e-mail for them with all the pertinent information/documentation.

PhantomOG

get someone from Honda corporate involved. It might help.

When I had an issue with a local Subaru service department I let corporate know I was unhappy. Within a few days the service manager at the place was calling me begging for mercy. Subaru is alot smaller than Honda though, probably run a little differently too. But you never know.

Face

http://www.google.com/search?source=ig&hl=en&rlz=1G1GGLQ_ENUS310&=&q=09+accord+rear+brakes+wear+prematurely&aq=f&oq=&aqi=

disneyjoe7

Funny I had my wife’s car Acura TL in the dealer for twice to fix stuff on a warranty first an engine mount and then for a window opening issue. They checked everything, and stated that the rear brakes are really low. I stated I could careless as I replace the front brakes with EBM green pads and EBM rotors, so the back brakes I don't care. So I was going to replaced as same as the front, the back brakes could be killed everything so going.

So about 6k miles later I get around to replace the back brakes and rotors, I couldn't believe what I seen then... The brakes seem to be ok for another 12k to 15k miles before the noise tip would start making noise, so these brakes where ok. BTW the car as 65k miles on it and these brakes where the original.

devani

It's very common among 8th gen accords. I am sure more people have responded to the problems with accord.

culprit: EBD and softer pads
http://www.driveaccord.net/forums/showthread.php?t=35022&highlight=brake

I almost bought 08 accord but didn't...

dkg999

Call Honda customer service at their US headquarters. They have been really good about covering things like this in the past. There's also a number of websites devoted to Honda cars and the TSB's and monthly service bulletins to dealers get posted. I used one of those to get Honda to reimburse me for a corroded sensor connection that had been identified in the montly bulletins as a problem.

polktiger

WHAT! Negative service comments about a Honda??!!! Blasphemy!!!!

Sorry, I just had to do it as I get so sick of their PR about how their **** doesn't stink and the car mags and consumer reports types don't call them on it.

It definately sounds like a design problem or total BS. Rear brakes should last a long time, not 12,000 miles. I would take it to a non-Honda shop to see what they say.

billbillw

My 2000 VW Passat went to about 70,000 miles before the rear brakes needed replacing. Our 2005 Odyssey van is at 70,000 now and the rears still have some life in them. Obviously something poorly designed on that Accord.

NJPOLKER

I just got off the phone with them. The 2008 and 2009 Accords have premature rear brake wear. Honda America is aware of the situation and will be addressing it. Clinton Honda will replace/repair the rear brakes and adjust the parking brake at no charge. They will install standard brakes like the ones that wore out in 12,000 to 14,000 miles. Everything is being documented so when the car hits the 24,000 mile mark in 9-10 months everyone knows the situation and what has or has not been done to correct the situation. I see a fight coming in about 10 months.

NJPOLKER

disneyjoe7 wrote: »

Funny I had my wife’s car Acura TL in the dealer for twice to fix stuff on a warranty first an engine mount and then for a window opening issue. They checked everything, and stated that the rear brakes are really low. I stated I could careless as I replace the front brakes with EBM green pads and EBM rotors, so the back brakes I don't care. So I was going to replaced as same as the front, the back brakes could be killed everything so going.

So about 6k miles later I get around to replace the back brakes and rotors, I couldn't believe what I seen then... The brakes seem to be ok for another 12k to 15k miles before the noise tip would start making noise, so these brakes where ok. BTW the car as 65k miles on it and these brakes where the original.

The car she drove just prior to the 2009 Accord was a 2005 Acura TL that ate up tires. No problems with anything else and it was one great car.

Willow

I know how you feel. Our Xtrail has had all 4 breaks replaced and the truck had only about 50K kms. All the Nissan forums talk about this issue. I mentioned that to the dealer and they said it was due to high road salt use... BS as Quebec doean't use salt and their Xtrails have the same issue. Darn friggin' rear breaks!

sucks2beme

Crappy design. That's why the dealership is keeping a low profile. If the company doesn't issue a TSB and/or pay for a fix, the dealer is going to
not want to address it. They just sell them, they aren't Honda.
Dodge minivans are known to eat front brakes do to poor caliper design.
Same deal, they buried their heads in the sand. Keep up the pressure for a fix this time, and hope Honda has to address it with a recall/ or TSB.

concealer404

12k miles? Damn.

I track my car and i'm never real easy on it, and i have over 15k on my current setup, with at least another 10k miles left.

shadowofnight

The wifes 2001 accord used to do the same thing, eat rear brake pads like they were going out of style. Honda used a crappy single active piston caliper ( One active side and one static side...disc gets actively grabbed on only one side...static side gets pulled towards disc just because the caliper is a 1 piece assy )

The problem is dirt/poor/no lubrication on the bolt/pins that hold the caliper to the caliper mount....these allow the caliper to float to compensate for pad wear and to allow the static pad side to movetowards the disc and make contact. If those 2 bolt/pin assy's ( They are covered in pleated rubber in use ...seen as black in color in the pic ) are alowed to get dirty or have zero lube ( Honda probably didnt lube them at the factory during assy ) the static side of the pad stays in contact with the disc even after releasing the brake pedal. Not only does that eat pads, it cant be too good for gas mileage either.

When you use high temp grease on the pin side of that bolt you get great pad life.....my wife's accord tripled its pad life after I did the brake job myself and correctly lubed just these 2 pins ( Thats the entire reason these pins are covered in that pleated rubber :rolleyes:...if the factory and technicians would just do the job right ....there wouldnt be an issue )

Be interesting to see if your 09 model still uses these ancient single active piston design calipers.....

concealer404

shadowofnight wrote: »

The wifes 2001 accord used to do the same thing, eat rear brake pads like they were going out of style. Honda used a crappy single active piston caliper ( One active side and one static side...disc gets actively grabbed on only one side...static side gets pulled towards disc just because the caliper is a 1 piece assy )

This is the same style that is on my car, and i've never had those problems...

shadowofnight

concealer404 wrote: »

This is the same style that is on my car, and i've never had those problems...

If they are correctly lubed they work just fine, thats why you dont see them all doing it. For the last 100,000 miles or so ( She has 167K at the moment...I know because I just had the timing belt service yesterday ) her rear brakes have worked great.

concealer404

shadowofnight wrote: »

If they are correctly lubed they work just fine, thats why you dont see them all doing it. For the last 100,000 miles or so ( She has 167K at the moment...I know because I just had the timing belt service yesterday ) her rear brakes have worked great.

Gotcha...

I just replaced my rear calipers after 232k miles on my car, and it was only because i broke off the bleeder into the caliper and couldn't get it out. It was sad.

Makes more sense now, thanks!

Kex

billbillw wrote: »

My 2000 VW Passat went to about 70,000 miles before the rear brakes needed replacing. Our 2005 Odyssey van is at 70,000 now and the rears still have some life in them. Obviously something poorly designed on that Accord.

Our little 2003 Golf has 60,000 miles so far. Just replaced the tires, but the brakes are all original at this point. We don't drive it hard though ... it's no sports car!

Sorry to hear you're so mad NJ, but it's crazy how dealers treat their customers sometimes. Reminds me of my "favorite" dealer: Muzi Chevrolet in Boston.

It sounds as though you have figured out why this happened, but one other consideration is when cars are sitting somewhere in the rain, or exposed to splashing water. Sometimes water that splashes its way onto the discs will cause rust, and if it sits around for too long, then you get pitted discs, which in turn causes premature wear. It seems to me that it can be worth checking the manufacture date on the car before you buy it, especially if it's some sort of "clearance" deal (the car may be on clearance because it's been sitting around for six months). It's also worth being careful about where you park your car if it's likely to remain stationary for several days (such as weekend use only) and/or it's likely to get splashed by sprinklers/rain/splashing from passing vehicles/etc...

NJPOLKER

Thank you guys for all the great advice. This dealer has been great about things and I feel they are somewhat at the mercy of the manufacture. At least they are addressing the issue right now by making it right by doing the service at no cost to me. Now in about 9 months when they wear out again I will be an angry customer. Maybe more disgusted than angry. Tomorrow when we have the work done I will be with the management group at Clinton Honda so they know exactly where I stand. I think I'll tell them I will pay for new brakes at 50,000 miles intervals. Then when they get all defensive I'll ask them what they would do if they were in my shoes.
The car gets driven just about every day and I have a huge two car garage to protect it from bad weather. It's absolutely unacceptable for this piss poor performance from a so called leading car manufacture or any manufacture period.
Like I stated in a previous post, I can only imagine how many people have been royally f'ed over by there poor braking system in the 2008 and now 2009 Accords. They sure sold a lot of them and f'ed over good customers. I can just see many older folks who got f'ed hard by the service departments.
Since I am on a roll here I'll just keep harping. My example is as follows: An 80 year old lady walks in for a oil change and next thing she hears is: you need new brakes NOW! There is only 1mm left and its a serious safety concern. Mrs. Daisey don't worry we will only **** you out of $150. this time, aren't we great, would you like a cup of coffee. She walks out feeling pretty good about herself not knowing how royally screwed she just got till she tells someone like me. I explain how f'ed she got and she flops over and dies. Then I go to the dealer and punch the service manager in the head knocking him out cold and I get thrown in the clink. I feel pretty good about myself till I hear the jail door go clunk. While in the clink I rape some guy who does not believe that cables don't make a difference and I get a STD and my wife is pissed. After being parolled I get run over by a Accord because of brake failure and die.
I am done!

jimmydep

NJPOLKER wrote: »

Thank you guys for all the great advice. This dealer has been great about things and I feel they are somewhat at the mercy of the manufacture. At least they are addressing the issue right now by making it right by doing the service at no cost to me. Now in about 9 months when they wear out again I will be an angry customer. Maybe more disgusted than angry. Tomorrow when we have the work done I will be with the management group at Clinton Honda so they know exactly where I stand. I think I'll tell them I will pay for new brakes at 50,000 miles intervals. Then when they get all defensive I'll ask them what they would do if they were in my shoes.
The car gets driven just about every day and I have a huge two car garage to protect it from bad weather. It's absolutely unacceptable for this piss poor performance from a so called leading car manufacture or any manufacture period.
Like I stated in a previous post, I can only imagine how many people have been royally f'ed over by there poor braking system in the 2008 and now 2009 Accords. They sure sold a lot of them and f'ed over good customers. I can just see many older folks who got f'ed hard by the service departments.
Since I am on a roll here I'll just keep harping. My example is as follows: An 80 year old lady walks in for a oil change and next thing she hears is: you need new brakes NOW! There is only 1mm left and its a serious safety concern. Mrs. Daisey don't worry we will only **** you out of $150. this time, aren't we great, would you like a cup of coffee. She walks out feeling pretty good about herself not knowing how royally screwed she just got till she tells someone like me. I explain how f'ed she got and she flops over and dies. Then I go to the dealer and punch the service manager in the head knocking him out cold and I get thrown in the clink. I feel pretty good about myself till I hear the jail door go clunk. While in the clink I rape some guy who does not believe that cables don't make a difference and I get a STD and my wife is pissed. After being parolled I get run over by a Accord because of brake failure and die.
I am done!

If you had only bought a Toyota instead........

sucks2beme

jimmydep wrote: »

If you had only bought a Toyota instead........

Don't think Toymotor doesn't have problems.
They just watch dealer trends closer.
If they start getting hit with a bunch of service requests at
dealerships, they go to the production line and fix it.
They ALL could do it if they really wanted to.