My HK AVR235 was Delivered Today....

2

Comments

  • ND13
    ND13 Posts: 7,601
    edited August 2005
    Mike682 wrote:
    I have a copy of the reciept at home. I would need to check if that has the serial on it. I did not write it down before I sent it back...

    Is the reciept an invoice type, or just a typical one? An invoice type should have the serial number on it.
    "SOME PEOPLE CALL ME MAURICE,
    CAUSE I SPEAK OF THE POMPITIOUS OF LOVE"
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  • Mike682
    Mike682 Posts: 2,074
    edited August 2005
    It was not an invoice type..actually looked more like a word document
    Receiver: harmankardon AVR235
    Mains: polk R30
    Center: polk CSi3
    Rear Surrounds: polk R20
    Subwoofer: polk PSW404
    DVD: Panasonic DVD-S29
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  • ND13
    ND13 Posts: 7,601
    edited August 2005
    Check it out anyway, they should have included it as long as it wasn't a typical generic convenience store typre.
    "SOME PEOPLE CALL ME MAURICE,
    CAUSE I SPEAK OF THE POMPITIOUS OF LOVE"
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  • funkpelts
    funkpelts Posts: 6
    edited August 2005
    They sure have a lot of remanufactured stuff on their website. I guess that means a whole lot of defects originally too.
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  • Mike682
    Mike682 Posts: 2,074
    edited August 2005
    Well I actually bought two receivers from them. The first one was immaculate, 100% functional and not a scratch on it; In contrast to the second one which we all know by now was not 100%.

    The second one will arrive tomorrow...let's see what happens...
    Receiver: harmankardon AVR235
    Mains: polk R30
    Center: polk CSi3
    Rear Surrounds: polk R20
    Subwoofer: polk PSW404
    DVD: Panasonic DVD-S29
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  • aaharvel
    aaharvel Posts: 4,489
    edited August 2005
    Mike682 wrote:
    Well I actually bought two receivers from them. The first one was immaculate, 100% functional and not a scratch on it; In contrast to the second one which we all know by now was not 100%.

    The second one will arrive tomorrow...let's see what happens...

    keep us informed Mike.
    H/K Signature 2.1+235
    Jungson MagicBoat II
    Revel Performa M-20
    Velodyne cht-10 sub
    Rega P1 Turntable

    "People working at Polk Audio must sit around the office and just laugh their balls off reading many of these comments." -Lush
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  • ND13
    ND13 Posts: 7,601
    edited August 2005
    funkpelts wrote:
    They sure have a lot of remanufactured stuff on their website. I guess that means a whole lot of defects originally too.

    I'd bet that if one was to look at their defects on a "defect per number of manufactured" they are probably better or no worse than the industry standard. HK sells alot of gear worldwide and, for the money, is very hard to compete with. Denon and Onkyo are, IMO, the only ones that can really compete with them at their price point. Then it comes down to taste and needed/wanted features.
    "SOME PEOPLE CALL ME MAURICE,
    CAUSE I SPEAK OF THE POMPITIOUS OF LOVE"
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  • Mike682
    Mike682 Posts: 2,074
    edited August 2005
    ND13 wrote:
    I'd bet that if one was to look at their defects on a "defect per number of manufactured" they are probably better or no worse than the industry standard. HK sells alot of gear worldwide and, for the money, is very hard to compete with. Denon and Onkyo are, IMO, the only ones that can really compete with them at their price point.

    Agreed, 100%

    The incidence/amount of defects appears high because remans are easily accessible from HK.
    Receiver: harmankardon AVR235
    Mains: polk R30
    Center: polk CSi3
    Rear Surrounds: polk R20
    Subwoofer: polk PSW404
    DVD: Panasonic DVD-S29
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  • Joey_V
    Joey_V Posts: 8,586
    edited August 2005
    Mike682 wrote:
    Well I actually bought two receivers from them. The first one was immaculate, 100% functional and not a scratch on it; In contrast to the second one which we all know by now was not 100%.

    The second one will arrive tomorrow...let's see what happens...

    Either way... this is quick turnaround time. What's it been? About 2 weeks?

    This is a sign of good customer service in my opinion. If I ran a business, I would expect a 2 week turnaround too. Anything faster is too fast to handle especially when shipping with ground.

    Just my .02. I hope your 2nd receiver is perfect.
    Magico M2, JL113v2x2, EMM, ARC Ref 10 Line, ARC Ref 10 Phono, VPIx2, Lyra Etna, Airtight Opus1, Boulder, AQ Wel&Wild, SRA Scuttle Rack, BlueSound+LPS, Thorens 124DD+124SPU, Sennheiser, Metaxas R2R
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  • Mike682
    Mike682 Posts: 2,074
    edited August 2005
    Joey_V wrote:
    Either way... this is quick turnaround time. What's it been? About 2 weeks?

    This is a sign of good customer service in my opinion. If I ran a business, I would expect a 2 week turnaround too. Anything faster is too fast to handle especially when shipping with ground.

    Just my .02. I hope your 2nd receiver is perfect.

    Thanks bud..I hope so too...

    They got the return on the 17th and sent another one out on the 20th. Overall, it's been around two weeks between both units

    I was pissed at first, but felt better when I called a rep on Fri. I requested a faster shipping method for the exchange unit and they came through with 2nd day air.
    Receiver: harmankardon AVR235
    Mains: polk R30
    Center: polk CSi3
    Rear Surrounds: polk R20
    Subwoofer: polk PSW404
    DVD: Panasonic DVD-S29
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  • Joey_V
    Joey_V Posts: 8,586
    edited August 2005
    Mike682 wrote:
    Thanks bud..I hope so too...

    They got the return on the 17th and sent another one out on the 20th. Overall, it's been around two weeks between both units

    I was pissed at first, but felt better when I called a rep on Fri. I requested a faster shipping method for the exchange unit and they came through with 2nd day air.

    You were able to upgrade to 2nd day air? Wow... niice. This is what solidifies my belief that HK CS is great. Polk, HK, SVS... all great companies.

    Let us know how you like your 2nd receiver.

    Good luck my friend! :)
    Magico M2, JL113v2x2, EMM, ARC Ref 10 Line, ARC Ref 10 Phono, VPIx2, Lyra Etna, Airtight Opus1, Boulder, AQ Wel&Wild, SRA Scuttle Rack, BlueSound+LPS, Thorens 124DD+124SPU, Sennheiser, Metaxas R2R
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  • Mike682
    Mike682 Posts: 2,074
    edited August 2005
    Joey_V wrote:
    You were able to upgrade to 2nd day air? Wow... niice. This is what solidifies my belief that HK CS is great. Polk, HK, SVS... all great companies.

    Let us know how you like your 2nd receiver.

    Good luck my friend! :)

    Will do....thanks bud :D
    Receiver: harmankardon AVR235
    Mains: polk R30
    Center: polk CSi3
    Rear Surrounds: polk R20
    Subwoofer: polk PSW404
    DVD: Panasonic DVD-S29
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  • audiobliss
    audiobliss Posts: 12,518
    edited August 2005
    ND13 wrote:
    Denon and Onkyo are, IMO, the only ones that can really compete with them at their price point.

    What?!?! No 'Yamaha' listed in there?? *gasp*


    Mike - Sure hope everything turns out ok for you!
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    Wonder WTF happened to the rest of my money.
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  • Joey_V
    Joey_V Posts: 8,586
    edited August 2005
    Yamaha is good too. Especially the THX ones. Not to mention, that Z9 flagship is quite a powerhouse. It powered my ML speakers quite well.
    Magico M2, JL113v2x2, EMM, ARC Ref 10 Line, ARC Ref 10 Phono, VPIx2, Lyra Etna, Airtight Opus1, Boulder, AQ Wel&Wild, SRA Scuttle Rack, BlueSound+LPS, Thorens 124DD+124SPU, Sennheiser, Metaxas R2R
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  • ND13
    ND13 Posts: 7,601
    edited August 2005
    audiobliss wrote:
    What?!?! No 'Yamaha' listed in there?? *gasp*


    You have to go out of that price point to get a Yamaha that, IN MY OPINION, can compete with the HKs, Onks, and Denon's in the sub $800 level. Though the Best Buy Yammies are in a different league than the similar lines of Sony, Pioneer, JVC, Sherwood, etc.., that particular series of Yammies just doesn't compete with the HKs, Denons, and Onks. That is just what I think, not the "gospel according to the Audio gods". :)

    Yamaha does make very nice audio components, but should get out of the speaker side, unless they step it up a notch or two. They may make a line of speakers that I'm not aware of, but the one's I've seen and heard over the last several years, sucked.
    "SOME PEOPLE CALL ME MAURICE,
    CAUSE I SPEAK OF THE POMPITIOUS OF LOVE"
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  • Mike682
    Mike682 Posts: 2,074
    edited August 2005
    ND13 wrote:
    Yamaha does make very nice audio components, but should get out of the speaker side, unless they step it up a notch or two. They may make a line of speakers that I'm not aware of, but the one's I've seen and heard over the last several years, sucked.

    Did you see the yammie speaks that have the black gloss finish on them??

    Ouch.... :eek:
    Receiver: harmankardon AVR235
    Mains: polk R30
    Center: polk CSi3
    Rear Surrounds: polk R20
    Subwoofer: polk PSW404
    DVD: Panasonic DVD-S29
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  • Joey_V
    Joey_V Posts: 8,586
    edited August 2005
    Mike682 wrote:
    Did you see the yammie speaks that have the black gloss finish on them??

    Ouch.... :eek:

    They have those now?? Pics?? :eek:
    Magico M2, JL113v2x2, EMM, ARC Ref 10 Line, ARC Ref 10 Phono, VPIx2, Lyra Etna, Airtight Opus1, Boulder, AQ Wel&Wild, SRA Scuttle Rack, BlueSound+LPS, Thorens 124DD+124SPU, Sennheiser, Metaxas R2R
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  • Mike682
    Mike682 Posts: 2,074
    edited August 2005
    Joey_V wrote:
    They have those now?? Pics?? :eek:

    They call it piano gloss

    Pics at the bottom:
    http://www.audioholics.com/techtips/specsformats/Yamaha2003-Convention.html
    Receiver: harmankardon AVR235
    Mains: polk R30
    Center: polk CSi3
    Rear Surrounds: polk R20
    Subwoofer: polk PSW404
    DVD: Panasonic DVD-S29
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  • nadams
    nadams Posts: 5,877
    edited August 2005
    My uncle has a Yammie piano gloss center that we decided on for his HT. At the time, it was the best thing we heard in Best Buy. I still think it sounds quite good, but I'm not an HT guy. He's got an all-yammie front stage, and some little POS KLH rears. He has a big issue w/ WAF... my aunt doesn't want to see ANY speakers. We got her to allow the front L+R, but no sub :(
    Ludicrous gibs!
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  • Mike682
    Mike682 Posts: 2,074
    edited August 2005
    Ok...got the new 235 today and everything seems perfect. Not a scratch on it and everything works so far. Thank you HK:D

    This is not the same unit as the first one I had. I don't remember the serial on the first, but the build date was late '04. The replacement I received today was made in Feb '05.
    Receiver: harmankardon AVR235
    Mains: polk R30
    Center: polk CSi3
    Rear Surrounds: polk R20
    Subwoofer: polk PSW404
    DVD: Panasonic DVD-S29
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  • nadams
    nadams Posts: 5,877
    edited August 2005
    That could very easily be a brand new unit...
    Ludicrous gibs!
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  • Mike682
    Mike682 Posts: 2,074
    edited August 2005
    Yep, it does look brand new. The remote still has the protective coating on it too
    Receiver: harmankardon AVR235
    Mains: polk R30
    Center: polk CSi3
    Rear Surrounds: polk R20
    Subwoofer: polk PSW404
    DVD: Panasonic DVD-S29
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  • aaharvel
    aaharvel Posts: 4,489
    edited August 2005
    hey mike- if you use Dolby Prologic IIx Music Mode- i recommend setting the center width to 4.

    and also- you can piggyback prologic IIx onto any source- including any DTS source. While DTS es or Neo6 will give you 6.1 playback, if you piggyback the dolby prologic IIx on top of it- you'll get 7.1. Just some starter advice for ya.

    also- if you just want straight two channel- you'll get two choices - one will say "Surround Off" with "big" speakers on the display. If you want bass management with that to go to your sub (as I recommend) push it again and those "big" speakers on your display will go "small" and it will say "DSP".

    have fun!
    H/K Signature 2.1+235
    Jungson MagicBoat II
    Revel Performa M-20
    Velodyne cht-10 sub
    Rega P1 Turntable

    "People working at Polk Audio must sit around the office and just laugh their balls off reading many of these comments." -Lush
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  • Joey_V
    Joey_V Posts: 8,586
    edited August 2005
    Mike682 wrote:
    Ok...got the new 235 today and everything seems perfect. Not a scratch on it and everything works so far. Thank you HK:D

    This is not the same unit as the first one I had. I don't remember the serial on the first, but the build date was late '04. The replacement I received today was made in Feb '05.

    See? Hk made good on their service. Another satisfied customer.

    Glad to hear everything went well. Enjoy your 235.. psst.. I hear its a kicka$$ receiver by the way.

    :D
    Magico M2, JL113v2x2, EMM, ARC Ref 10 Line, ARC Ref 10 Phono, VPIx2, Lyra Etna, Airtight Opus1, Boulder, AQ Wel&Wild, SRA Scuttle Rack, BlueSound+LPS, Thorens 124DD+124SPU, Sennheiser, Metaxas R2R
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  • Mike682
    Mike682 Posts: 2,074
    edited August 2005
    aaharvel wrote:
    hey mike- if you use Dolby Prologic IIx Music Mode- i recommend setting the center width to 4.

    and also- you can piggyback prologic IIx onto any source- including any DTS source. While DTS es or Neo6 will give you 6.1 playback, if you piggyback the dolby prologic IIx on top of it- you'll get 7.1. Just some starter advice for ya.

    also- if you just want straight two channel- you'll get two choices - one will say "Surround Off" with "big" speakers on the display. If you want bass management with that to go to your sub (as I recommend) push it again and those "big" speakers on your display will go "small" and it will say "DSP".

    have fun!
    See? Hk made good on their service. Another satisfied customer.

    Glad to hear everything went well. Enjoy your 235.. psst.. I hear its a kicka$$ receiver by the way.


    Thanks guys for the tips
    I knew about stereo direct and dsp mode. However, DPIIx is new to me. I am running a 5.1 set-up now, is IIx a 6 or 7.1 option only?

    I'm gonna read the manual, etc tonight. I spent a lot of time lst night inspecting the unit and hooking everything up.

    I do like the Dolby Virtual speaker option....really cool
    Receiver: harmankardon AVR235
    Mains: polk R30
    Center: polk CSi3
    Rear Surrounds: polk R20
    Subwoofer: polk PSW404
    DVD: Panasonic DVD-S29
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  • ND13
    ND13 Posts: 7,601
    edited August 2005
    Mike682 wrote:
    Ok...got the new 235 today and everything seems perfect. Not a scratch on it and everything works so far. Thank you HK:D

    This is not the same unit as the first one I had. I don't remember the serial on the first, but the build date was late '04. The replacement I received today was made in Feb '05.


    Patience paid off. Like Nadams said, it could be a new, leftover unit, but most likely just a very clean refurb that only had a minor issue or something.

    Enjoy,

    Noel
    "SOME PEOPLE CALL ME MAURICE,
    CAUSE I SPEAK OF THE POMPITIOUS OF LOVE"
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  • Joey_V
    Joey_V Posts: 8,586
    edited August 2005
    I'm happy that Mike's happy.

    Good luck with your baby bud!
    Magico M2, JL113v2x2, EMM, ARC Ref 10 Line, ARC Ref 10 Phono, VPIx2, Lyra Etna, Airtight Opus1, Boulder, AQ Wel&Wild, SRA Scuttle Rack, BlueSound+LPS, Thorens 124DD+124SPU, Sennheiser, Metaxas R2R
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  • Mike682
    Mike682 Posts: 2,074
    edited August 2005
    Oh yeah!!

    I'm gonna give her a good run tonight.
    Receiver: harmankardon AVR235
    Mains: polk R30
    Center: polk CSi3
    Rear Surrounds: polk R20
    Subwoofer: polk PSW404
    DVD: Panasonic DVD-S29
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  • Joey_V
    Joey_V Posts: 8,586
    edited August 2005
    Mike682 wrote:
    Oh yeah!!

    I'm gonna give her a good run tonight.

    You're not gonna baby it? :D

    You're one of them demanding fathers arent you? LOL... ;) .
    Magico M2, JL113v2x2, EMM, ARC Ref 10 Line, ARC Ref 10 Phono, VPIx2, Lyra Etna, Airtight Opus1, Boulder, AQ Wel&Wild, SRA Scuttle Rack, BlueSound+LPS, Thorens 124DD+124SPU, Sennheiser, Metaxas R2R
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  • Mike682
    Mike682 Posts: 2,074
    edited August 2005
    Joey_V wrote:
    You're not gonna baby it? :D

    You're one of them demanding fathers arent you? LOL... ;) .

    hehehe.. :D

    No, I actually baby my equipment. I just want to run it for a while to get a feel for it....use all the suround modes, make adjustments, etc


    Last night was a "test" night, making sure everything works before I settle in... ;)
    Receiver: harmankardon AVR235
    Mains: polk R30
    Center: polk CSi3
    Rear Surrounds: polk R20
    Subwoofer: polk PSW404
    DVD: Panasonic DVD-S29
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