Polk/Vanilla - Please fix Vanilla to work with iPad using IOS 9.3.5

It has been broken for a week now. IOS 9.3.5 is the last version slightly older iPads support. No other web site has this problem. Only Vanilla. Please fix this. Thank you.

hd3snd3fz9o2.png

Lumin X1 file player, Westminster Labs interconnect cable
Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
Magico S5 MKII Mcast Rose speakers; SPOD spikes

Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
Shunyata Sigma XLR analog ICs, Sigma speaker cables
Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
Three 20 amp circuits.
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Comments

  • txcoastal1
    txcoastal1 Posts: 13,499
    Bud
    Sell a power cord and by a used iPad that will run the latest IOS

    2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
    Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
    Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
    Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC

    erat interfectorem cesar et **** dictatorem dicere a
  • Nightfall
    Nightfall Posts: 10,084
    txcoastal1 wrote: »
    Bud
    Sell a power cord and by a used car.

    FTFY. ;)
    afterburnt wrote: »
    They didn't speak a word of English, they were from South Carolina.

    Village Idiot of Club Polk
  • Nightfall
    Nightfall Posts: 10,084
    Sometimes it puts a huge blank gap between the username and the actual post on mine. Latest versions of Chrome and Android 10.

    afterburnt wrote: »
    They didn't speak a word of English, they were from South Carolina.

    Village Idiot of Club Polk
  • Nightfall
    Nightfall Posts: 10,084
    h80cgaica3ya.png
    afterburnt wrote: »
    They didn't speak a word of English, they were from South Carolina.

    Village Idiot of Club Polk
  • Nightfall
    Nightfall Posts: 10,084
    scoon5ajm8zu.png
    afterburnt wrote: »
    They didn't speak a word of English, they were from South Carolina.

    Village Idiot of Club Polk
  • mhardy6647
    mhardy6647 Posts: 34,917
    edited September 2019
    Runnin' a Sperry UNIVAC with a 20 mA current loop interface teletype here; no problems.

    B)

  • BlueFox
    BlueFox Posts: 15,251
    txcoastal1 wrote: »
    Bud
    Sell a power cord and by a used iPad that will run the latest IOS

    Why?

    My iPad Mini works fine. The other iPad should also work. The issue is Vanilla. Fix it.

    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • txcoastal1
    txcoastal1 Posts: 13,499
    Ur mini runs same iOS
    2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
    Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
    Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
    Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC

    erat interfectorem cesar et **** dictatorem dicere a
  • BlueFox
    BlueFox Posts: 15,251
    edited September 2019
    Duh. Read my post. The problem is the version. My Mini runs 12.4.1. The iPad Retina stopped getting updated at 9.3.5.
    Post edited by BlueFox on
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • mhardy6647
    mhardy6647 Posts: 34,917
    BlueFox wrote: »
    Duh. Read my post. The problem is the version. My Mini runs 12.3.5. The iPad Retina stopped getting updated at 9.3.5.
    [emphasis added]

    I don't think this is Vanilla's problem -- I think, instead, that you're running afoul of Apple's subtle way of saying "It's time for you to buy some new Apple hardware, @bluefox."

    As Apple is wont to do.

    Bless their hearts.
  • BlueFox
    BlueFox Posts: 15,251
    Sorry. It worked fine until last week. The IOS was frozen 1-2 years ago. The problem is Vanilla.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • BlueFox
    BlueFox Posts: 15,251
    2012! Time flies. LOL. Anyway, there is no excuse, other than sloppy programming, to not support a simple web interface.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • BlueFox
    BlueFox Posts: 15,251
    When will this be fixed? Is this just another example of sloppy Vanilla programming?
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • Viking64
    Viking64 Posts: 7,508
    BlueFox wrote: »
    sloppy Vanilla

    ???

    ri57oc8tvud2.jpg
  • pitdogg2
    pitdogg2 Posts: 26,930
    Nightfall wrote: »
    Sometimes it puts a huge blank gap between the username and the actual post on mine. Latest versions of Chrome and Android 10.

    It has been doing that on the mobile version for a few weeks now. Mine is Android 9.0 and I use Armorfly browser as well as Edge same thing.
  • I am normally on an Android too. Can't get the site reliably for a couple weeks or so now. All others are normal. I've given up on it completely at this point.

    CJ
    A so called science type proudly says... "I do realize that I would fool myself all the time, about listening conclusions and many other observations, if I did listen before buying. That’s why I don’t, I bought all of my current gear based on technical parameters alone, such as specs and measurements."

    More amazing Internet Science Pink Panther wisdom..."My DAC has since been upgraded from Mark Levinson to Topping."
  • Nightfall
    Nightfall Posts: 10,084
    edited September 2019
    Android devices are like digital HiFi streaming boxes. When something new comes out you MIGHT get it, but probably not. They'd rather use their resources to keep working on newer models that will include the new thing so you buy another one. It's the only reason I use a Pixel.
    afterburnt wrote: »
    They didn't speak a word of English, they were from South Carolina.

    Village Idiot of Club Polk
  • Are you using Safari? If so you can try another browser possibly. May be quicker than a vanilla fix.
    Just a dude doing dude-ly things

    "Temptation is the manifestation of desire which equals necessity." - Mikey081057
    " I have always had a champange taste with a beer budget" - Rick88
    "Just because the thread is getting views don't mean much .. I like a good train wreck doesn't mean i want to be in one..." - pitdogg2
    "Those that don't know, don't know that they don't know." - heiney9
    "Audiophiles are the male equivalent of cat ladies." - Audiokarma Member
  • Hello all, so there is no confusion, I was able to speak to Vanilla. Here is their response.

    "This is linked to the iOS 13 update, and our latest release. It seems linked to javascript being disabled by default on some devices. My team is investigating as we speak following similar reports from other clients."
  • pitdogg2
    pitdogg2 Posts: 26,930
    I'm running Android 9 and have used 3 different browsers. Still have problems. Don't bother me at all to scroll down.
  • @Kex, the quote I used came directly from Vanilla in an email they sent me this morning. This is a Vanilla issue, not a Polk Audio Forum issue. They said on "some devices"

    That is the news I have now, Vanilla should come back with a fix.
  • Milito
    Milito Posts: 2,002
    I had the same issue when we were out of town this last weekend and I tried connecting to the site with my iPad Mini.
    Yamaha RX-A2070, Musical Fidelity M6si integrated amp, Benchmark Dac1, Bluesound NODE 2i, Audiolab 6000CDT CD Transport, Parasound Zphono USB Phono Preamp, Fluance RT85, Ortofon 2M Bronze, Polk L600's, L400, L900's, RC80i's, SVS 3000 Micro, Audioquest Interconnects and Digital Cables, Nordost Silver Shadow Digital Cable, Cullen Gold and Crossover Series Power Cables, Douglas Connection Alpha 12AWG OCC Speaker Cables, Douglas Connection Alpha Analog Interconnect Cables, Douglas Connection Alpha 11 OCC Custom Power Cable, Signal Power Cable, Furman PL-8C 15 Power Conditioner, Sony 65" 900F, Sony UBP-X700, Fios, Apple TV 4K, Audioquest Chocolate HDMI Cables. SnubWay, Main Stream
  • BlueFox
    BlueFox Posts: 15,251
    It was probably caused by an upgrade they made for IOS 13, which then broke how it works with 9.3.5.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • BlueFox
    BlueFox Posts: 15,251
    LOL. Nice, but one problem. My iPad doesn’t offer that option.

    jftjifezg1so.png
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • Nightfall
    Nightfall Posts: 10,084
    Try the three dots on the top right.

    alp0pwzu08ny.png
    afterburnt wrote: »
    They didn't speak a word of English, they were from South Carolina.

    Village Idiot of Club Polk
  • BlueFox
    BlueFox Posts: 15,251
    Three dots does not have it. I will try Safari. The good news is this shows that Vanilla should be able to fix it. Assuming they get off their lazy, incompetent a s s.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • BlueFox
    BlueFox Posts: 15,251
    It sort of worked on Safari. I could login, and saw the forum. When I went to Recent Discussions I just get the problem screen posted earlier.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • BlueFox
    BlueFox Posts: 15,251
    It is fixed. Thank you. Thank you. Thank you.

    At least until it breaks again.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • BlueFox
    BlueFox Posts: 15,251
    Well, this is strange. It actually worked for a bit, but after some time it reverted back to broken state. Oh well. It is Vanilla. :)
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.